Retail/ Counterperson

2 months ago

Concord, United States Sanel NAPA Auto Parts Full time
Job DescriptionJob Description

Shift Your Career into High Gear with Sanel NAPA

Location: Concord, NH - In Person

Status: Full-Time

Compensation: $15.00-17.50 Depending on Experience

Experience Level: Customer Service Experience preferred/ Auto Part Experience preferred.

Are you passionate about cars and customer service? Join Sanel NAPA as an Automotive Parts Specialist As the “face of the retail store,” you will assist customers with their automotive needs, oversee inventory, ensure timely delivery of parts and perform Key Holder duties. We offer opportunities for growth, and a supportive work environment. If you enjoy helping others and have a keen interest in auto parts, we'd love to have you on our team

Perks and Benefits:

  • Career Growth Opportunities
  • Employee Discount
  • Holiday & Vacation Pay
  • Personal & Sick Day Pay
  • Health, Dental & Vision Insurance
  • Short & Long Term Disability
  • Life Insurance – Company Paid & Voluntary
  • Accidental & Critical Illness Insurance
  • 401(k) & Profit Sharing with company match
  • FMLA & Bereavement Leave

Key Responsibilities:

  • Maintain high safety standards and follow all safety policies.
  • Provide outstanding customer care to all customers.
  • Offer accurate auto parts solutions at the counter and over the phone.
  • Assist team members with parts knowledge.
  • Bring high energy to our fast-paced stores.
  • Welcome customers and ensure a positive experience.
  • Use technology, cash registers, telephones, and catalog systems effectively.
  • Promote workplace safety through safety huddles and adherence to the Safety Handbook.
  • Process credit card transactions.
  • Maintain customer pricing knowledge.
  • Ensure the "right part" is delivered the first time.
  • Manage timely delivery routes and special/back-order systems.
  • Opening and closing the store as a Key Holder.
  • Perform all other duties as assigned.

Qualifications:

  • Minimum age 18 years of age with High School Diploma or GED required, Technical or Trade School courses or degree preferred.
  • MUST HAVE Valid Driver’s License and acceptable driving record.
  • Previous parts store or automotive industry experience preferred; willingness to learn required.
  • Ability to lift up to 60 lbs., handle cash transactions, and process returns.
  • Clear speaking and attentive listening skills.

If you're passionate about driving, customer engagement, and want to be part of a dynamic team, apply now This is more than a job; it's an opportunity to grow with us. Don't miss your chance to become a valued member of our team. Apply now and start your fulfilling career journey

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