Current jobs related to Patient Services Representative - Miami - Miami Beach Medical Group

  • Patient Service Representative

    3 months ago

    Miami, United States ZOLL LifeVest Full time

    Job DescriptionJob DescriptionPosition Title: Patient Service Representative (PSR)Remote independent contract worker positionCompetitive fee for serviceFlexibility – work around your scheduleLifesaving medical technologyThe Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including...

  • Patient Service Representative

    2 weeks ago

    Miami, United States Solis Mammography Full time

    Patient Service Representative Looking to elevate your career? Join us! Work Location: 1545 San Remo Avenue, Coral Gables, FL 33146 Work Hours: Full -time, 40 hours weekly, Monday - Friday 7:00am - 5:00pm Here is what you will need: High School diploma; Two years of healthcare registration or customer service experience preferred; Basic knowledge of cash...

  • Patient Services Representative

    4 months ago

    Miami, United States Miami Beach Medical Group Full time

    Job DescriptionJob DescriptionThe Patient Services Representative performs clerical duties using specific knowledge of medical terminology and clinical procedures. This role provides customer service to all patients and visitors entering the medical center. Duties and Responsibilities Influence patient satisfaction by ensuring patients is greeted upon...

  • Patient Services Representative

    2 months ago

    Miami, United States Miami Beach Medical Group Full time

    Job DescriptionJob DescriptionThe Patient Services Representative performs clerical duties using specific knowledge of medical terminology and clinical procedures. This role provides customer service to all patients and visitors entering the medical center. Duties and Responsibilities Influence patient satisfaction by ensuring patients is greeted upon...

  • Patient Services Representative

    2 months ago

    Miami, United States INTEGRIS Health Full time

    Job DescriptionINTEGRIS Health Medical Group Clinic Float Pool, Oklahoma's largest not-for-profit health system has a great opportunity for a Patient Services Representative in Miami, OK. In this position, you'll work with our Clinic Float Pool team providing exceptional care to those who have entrusted INTEGRIS Health with their healthcare needs. If our...

  • Patient Services Representative

    2 weeks ago

    Miami, United States Miami Beach Medical Group Full time $17

    Job DescriptionJob DescriptionThe Patient Services Representative performs clerical duties using specific knowledge of medical terminology and clinical procedures. This role provides customer service to all patients and visitors entering the medical center. Duties and Responsibilities:Influence patient satisfaction by ensuring patients is greeted upon...

  • Patient Service Representative

    2 months ago

    Miami Beach, United States Mount Sinai Medical Center of Florida Full time

    ** Position Description** **Patient Service Representative** Location **US - Florida - Miami Beach** FT/PT/PD **FT** Department **9044 PHYSICIAN PRACTICE ADMINISTRATION** **Patient Representative (Front Desk) - Physician Services** **Monday - Friday, Days** As Mount Sinai grows, so does our legacy of caring Located in the heart of Miami Beach, overlooking...

  • Patient Registration Representative

    1 month ago

    Miami, Florida, United States UOMUOMUS Full time

    Current Employees:If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet.The Patient Access department has an exciting opportunity for...

  • Patient Service Representative Floater

    3 months ago

    Miami Beach, United States Mount Sinai Medical Center of Florida Full time

    ** Position Description** **Patient Service Representative Floater** Location **US - Florida - Miami Beach** FT/PT/PD **FT** Department **9044 PHYSICIAN PRACTICE ADMINISTRATION** **Patient Representative (Front Desk) - Physician Services** **Monday - Friday, Days** **Must be comfortable wroking in different physician offices** As Mount Sinai grows, so does...

  • Customer Service Representative

    2 months ago

    Miami, United States SSM Services Full time

    Job DescriptionJob Description​​​​​Our Customer Service Representatives are communication experts who provide fast, friendly service to customers to ask questions, assess their needs, and provide immediate assistance. Upon joining our goal-driven, energetic team, the Customer Service Representative will receive two weeks of intensive hands-on...

  • Patient Services Representative

    7 days ago

    Miami, Florida, United States MAXhealth Full time

    Job OverviewMaxHealth is seeking a dedicated and organized Front Office Coordinator to join our team. This full-time role involves managing patient check-in and check-out processes, collecting co-payments, scheduling appointments, answering phone inquiries, and delivering exceptional customer service.We value our employees and offer a competitive salary...

  • Customer Service Representative

    4 weeks ago

    Miami, United States SSM Services, inc Full time

    Job DescriptionJob DescriptionDue to our firm's adaptability, resiliency, and creativity, we maximized the relationships we have previously built in the wireless telecommunications industry and are setting ourselves up for new lucrative brand partnerships. In response to our business's continued growth, we are looking for a Customer Service...

  • Customer Service Representative

    4 weeks ago

    Miami, United States SSM Services, inc Full time

    Job DescriptionJob DescriptionDue to our firm's adaptability, resiliency, and creativity, we maximized the relationships we have previously built in the wireless telecommunications industry and are setting ourselves up for new lucrative brand partnerships. In response to our business's continued growth, we are looking for a Customer Service...

  • Customer Service Representative

    2 weeks ago

    Miami, United States SSM Services, inc Full time $45,000 - $55,000

    Job DescriptionJob DescriptionDue to our firm's adaptability, resiliency, and creativity, we maximized the relationships we have previously built in the wireless telecommunications industry and are setting ourselves up for new lucrative brand partnerships. In response to our business's continued growth, we are looking for a Customer Service...

  • Customer Service Representative

    4 days ago

    Miami, United States SSM Services, inc Full time $40,000 - $55,000

    Job DescriptionJob Description​​​​​Our Customer Service Representatives are communication experts who provide fast, friendly service to customers to ask questions, assess their needs, and provide immediate assistance. Upon joining our goal-driven, energetic team, the Customer Service Representative will receive  hands-on training to become a...

  • Customer Service Representative

    6 days ago

    Miami, United States SSM Services, inc Full time $40,000 - $55,000

    Job DescriptionJob Description​​​​​Our Customer Service Representatives are communication experts who provide fast, friendly service to customers to ask questions, assess their needs, and provide immediate assistance. Upon joining our goal-driven, energetic team, the Customer Service Representative will receive  hands-on training to become a...

  • Customer Service Representative

    4 weeks ago

    Miami, United States SSM Services, inc Full time

    Job DescriptionJob Description​​​​​Our Customer Service Representatives are communication experts who provide fast, friendly service to customers to ask questions, assess their needs, and provide immediate assistance. Upon joining our goal-driven, energetic team, the Customer Service Representative will receive two weeks of intensive hands-on...

  • Patient Accounts Representative

    4 weeks ago

    Miami, Florida, United States UOMUOMUS Full time

    Current Employees:If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet.Miami Transplant Institute has an exciting opportunity for a...

  • Patient Access Representative 3

    2 months ago

    Miami, United States The University of Miami Full time

    Current Employees:If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet.**** $2,500 Sign On Bonus ****The Patient Access department has an...

  • Patient Access Representative 2

    2 months ago

    Miami, United States The University of Miami Full time

    Current Employees:If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet.**** $2,000 Sign On Bonus ****The Patient Access department has an...

Patient Services Representative

2 months ago

Miami, United States Miami Beach Medical Group Full time

The Patient Services Representative performs clerical duties using specific knowledge of medical terminology and clinical procedures. This role provides customer service to all patients and visitors entering the medical center.

Duties and Responsibilities

  • Influence patient satisfaction by ensuring patients is greeted upon arrival and properly registered in the system.
  • Communicate with transportation dispatchers to confirm arrival time to ensure patients are greeted.
  • Move the flow of patients, clients, and visitors upon arrival.
  • Provide service in a polite, courteous, and professional manner.
  • Periodically update patients of transportation wait time.
  • Ensure the lobby area is stocked with coffee, cups, and other applicable items.
  • Ethically and professionally handle confidential information.
  • Work primarily on the floor, in member areas, and throughout the center.
  • Contact security, environmental services, or management when necessary.
  • Monitor the overall appearance of the waiting areas.
  • Inquire patients of concerns to ensure their needs are met.
  • Answer incoming and outgoing calls professionally, courteously, and promptly.
  • Provide patients with accurate practice information. (e.g., office hours, address, etc.).
  • Daily communication with managers regarding changes in schedule (e.g., physician cancellation, call outs, and new hires).
  • Keep track of physician and specialist schedules.
  • Communicate any technical issues including non-functioning telephones, system failures, and software issues to the manager.
  • Conduct all activities professionally, politely, and courteously; in alignment with company and department policies and procedures.
  • Conduct in-person orientation with newly assigned members.
  • Promptly respond to members' concerns regarding center activities and services.
  • Assure member is satisfied with service upon departure and troubleshoot issues they may have.
  • Maintain continuous communication with administration and patient service representatives.
  • Promptly refer difficult issues to leads and managers.
  • Participate in the Patient Satisfaction Survey Program.
  • Perform other duties as assigned.
Qualifications / Education / Licenses
  • High school diploma or equivalent.
  • Bilingual in English and Spanish preferred; must be able to read, write and speak English.
  • 1-2 years of experience in customer service environment preferred.
  • Basic computer knowledge including MS Office, internet, document with electronic health records.
  • Records and authorization system with minimal errors, sending e-faxes and email.
  • Strong people skills, proactive, independent decision making, and customer service oriented.
  • Excellent communication, customer service, and telephone skills.
  • Cheerful, pleasant, knowledgeable, and professional demeanor.
  • Strong organizational skills and ability to multi-task effectively.
  • Detail oriented and ability to work efficiently in a stressful environment.
  • Keen sense of teamwork and ability to manage a high volume of interpersonal relationships with tact and diplomacy.
  • Independently work and relate well with all levels of individuals within the organization.
  • Always maintain patient confidentiality.
  • Follow policies and procedures.
  • Work a flexible schedule and commute between locations.
  • Work with the Practice Management and Electronic Health Record system.
  • Complete an Access Application.


At Clinical Care Medical Centers, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and employees without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, military and veteran status, and any other characteristic protected by applicable law. Clinical Care Medical Centers believes that diversity and inclusion among our employees is critical to our success as a company. We support an inclusive workplace where employees excel based on personal merit, qualifications, experience, ability, and job performance.