Mutli Unit Leader

1 month ago

Newtown Square, United States Baskin Robbins Full time

Join as an Area Manager for 4-6 Franchise Restaurants

Are you passionate about delivering impeccable high-end guest service? Do you thrive in a 5-star/5-diamond environment? Are you a natural leader who can inspire and guide a team of exceptional associates? If so, we have a fantastic opportunity for you

As an Area Manager, you will be responsible for overseeing 4-6 restaurants and driving their success. Your key responsibilities include:

+ Achieving Sales and Profitability Goals: Develop and implement effective marketing strategies to increase traffic, improve guest satisfaction, and boost average ticket size.

+ Ensuring Operational Excellence: Monitor restaurant operations to maintain compliance with company standards in areas such as food quality, safety, sanitation, service, and overall facility appearance.

+ Developing and Coaching Teams: Train, mentor, and empower managers and team members to deliver outstanding guest service while adhering to company policies and procedures.

+ Guest Satisfaction: Handle guest complaints professionally and promptly to ensure complete satisfaction.

+ Communication and Planning: Conduct regular manager meetings to communicate important updates, new menu items, promotions, etc. Participate in the development and implementation of annual operating plans and budgets.

+ Vendor Management: Negotiate and manage vendor contracts to secure favorable terms and pricing.

+ Cost Control and Inventory Management: Monitor labor costs, identify cost-saving opportunities, and perform regular inventory audits to ensure accurate food and beverage costing.

+ Compliance: Ensure adherence to all local, state, and federal laws and regulations.

Skills and Traits for Success:

+ Leadership: Your ability to lead and motivate a team of restaurant managers is crucial for success in this role.

+ Effective Communication: Excellent communication skills to liaise with your team and upper management, conveying information clearly and professionally.

+ Problem-Solving: Quick and efficient problem-solving skills to address any challenges that may arise across multiple locations.

+ Organization and Multitasking: With responsibility for multiple restaurants, being highly organized and adept at multitasking is essential.

+ Team Player: Working collaboratively with your team and being able to provide guidance and feedback is vital.

Why This Opportunity is for You:

+ You thrive in the dynamic and exciting hospitality industry.

+ You enjoy leading a motivated team that embraces hard work and camaraderie.

+ Flexibility in working hours, including nights and weekends, suits your lifestyle.

+ Commitment to health and food safety is part of your work ethic.

+ You want to make a positive impact on customers and the community.

Requirements:

+ Proven ability to direct, motivate, coach, and develop others in a fast-paced environment.

+ Demonstrated capability in running successful shifts.

+ Preferably, at least 3+ year(s) of restaurant management experience.

+ ServSafe certification.

+ Must be at least 18 years of age and consent to a background check.

Preferred Qualifications:

+ A degree in Hospitality (BS Hospitality) is a plus.

+ Three to five years of food service management experience.

+ Previous dining experience is preferred.

+ Strong leadership and communication skills.

+ Financial and business acumen.

+ Excellent communication skills.

If you're ready to take on this exciting challenge and be part of our thriving team, apply now We look forward to reviewing your application and getting to know you better.

Pay rate: up to 85000 per annum

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