Sales and Account Manager

2 weeks ago


St Paul, United States Blue Cross Blue Shield of Minnesota Full time
About Blue Cross

Blue Cross and Blue Shield of Minnesota is one of the most recognized and trusted health care brands in the world with 2.5 million members. We're committed to reinventing health care to improve health for our members and the community. We hope you'll join us.

How Is This Role Important to Our Work?

This position is responsible for supporting the retention and growth strategies of Group Medicare business through service and administration excellence. The position achieves results by developing deep and broad relationships with clients and acting as a customer advocate within Blue Cross driving operational effectiveness and execution of the account strategic business plan. In partnership with the Group Medicare Account Executive, account managers, and other Client Advisors. This position supports and is involved with Group Medicare the client renewal process and new client implementations.

A Day in the Life:
  • Develop strong, trusting relationships with the client to ensure loyalty and retention.
  • Achieve financial success of account performance by tracking margin reports, billing statement, and enrollment. Help identify areas of opportunity, and work collaboratively with BCBS departments to ensure operations and underwriting effective financial reporting.
  • Support RFP/RFQ process for clients.
  • Help operational success by identifying areas of concern and managing cross-functional recovery and prevention initiatives in areas such as claims performance, IT implementations, care management, and customer service. They are then expected to leverage those successes across the market segment with their colleagues.
  • Implement new clients as assigned; new products as sold; new member populations as acquired; and legislative requirements as delivered.
  • Oversee coordination with membership, benefit set-up, contracts, service, claims, auditing, health management, provider management, pharmacy manager, IT, outside vendors, etc.
  • Manage specific projects on behalf of customers including researching, developing and negotiating solutions to support account management. Influence client to drive efficiency and profitability. Collaborate with the Marketing Team to ensure accuracy of legal documents such as Summary Plan Description, benefit design agreement and exhibits.
  • Drive effective member communication strategy and delivery, including client collateral mailings, welcome packets, resource guides, specific member mailings, open enrollment meetings, health fairs, etc. Co-manage and drive for growth opportunities including coordination and completion of RFPs, completion of geo access, and disruption analysis. Communicate network changes and provide analysis of alternative network providers.
  • Group Medicare segment in internal work groups. Drive for resolution and advance progress for key operational performance.
  • Represent the voice of the customer in communicating client expectations to internal work groups. Makes on-site presentations to existing clients to educate and inform.
  • Supports the annual renewal process to ensure account management is submitting renewals by deadline and manages the required renewal forms for product lines as needed.
  • Manages the orders of marketing materials for all clients and account support during the annual renewal process.
  • Regularly and meaningfully interact in market as defined by division or leader.
  • Maintain Salesforce records as defined by division, department, or leader.
Required Skills and Experiences:
  • 3+ years of related professional experience. All relevant experience including work, education, transferable skills, and military experience will be considered.
  • Possess or acquire MN Resident Producer License in the lines of Life & Health/ Accident
    within 60 days of employment. Maintain valid license in good standing.
  • Excellent analytical, problem identification and resolution skills as this pertain to benefit plans.
  • Financial capabilities including ability to read, understand, interpret, and present complex renewal and underwriting formulas.
  • Knowledge of ancillary programs available in the industry and Blue Cross (life, ADandD, STD, LTD, CDHP products, Population Health and Care Management programs, Medicare D, Group Medicare, voluntary benefits, and disability management programs).
  • Highly organized with attention to details and a track record of delivering a high level of client service in a timely manner while maximizing account profitability.
  • Excellent written and verbal communication skills as well as the ability to pay close attention to detail.
  • Ability to present to and speak in front of customers and members to educate, persuade, and sell complex products.
  • Ability to achieve results in a highly complex environment with tight deadlines and multiple shifting priorities.
  • Excellent interpersonal skills and the ability to contribute healthy and positive dynamics to the work team and the ability to train and mentor team members.
  • Able to influence internal and external stakeholders to achieve desired outcomes.
  • Demonstrated PC skills; including experience in Microsoft, Word, Excel, and PowerPoint.
  • Travel as required.
Nice to Have:
  • Bachelor's degree.
  • Knowledge of Blue Cross and affiliates products.


Role Designation:
Hybrid Remote

Role designation definition: Teleworking is working full time remote. Hybrid is a combination of working onsite and remotely. Onsite is full-time onsite.

Make a difference

Blue Cross is an Equal Opportunity and Affirmative Action employer that values diversity. All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against based on race, color, creed, religion, sex, national origin, genetic information, marital status, status with regard to public assistance, disability, age, veteran status, sexual orientation, gender identity, gender expression, or any other legally protected characteristic.

Reasonable Accommodation for Job Seekers with a Disability: If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to talent.acquisition@bluecrossmn.com.

All roles require a high school diploma (or equivalency) and legal authorization to work in the U.S.

Blue Cross® and Blue Shield® of Minnesota and Blue Plus® are nonprofit independent licensees of the Blue Cross and Blue Shield Association.
  • Sales Account Manager

    4 weeks ago


    St Paul, United States Safety Rail Full time

    The Opportunity Safety Rail Company is looking for an Account Manager who will function to deepen client relationships, support business/sales functions, and further grow revenue of primarily key distributor and national account partnerships. This position reports to the VP of Sales, and provides tremendous growth opportunities. Strong candidates will be...

  • Sales Account Manager

    3 weeks ago


    St Paul, United States Safety Rail Full time

    The Opportunity Safety Rail Company is looking for an Account Manager who will function to deepen client relationships, support business/sales functions, and further grow revenue of primarily key distributor and national account partnerships. This position reports to the VP of Sales, and provides tremendous growth opportunities. Strong candidates will be...

  • Sales Account Manager

    4 weeks ago


    St Paul, United States Safety Rail Full time

    The Opportunity Safety Rail Company is looking for an Account Manager who will function to deepen client relationships, support business/sales functions, and further grow revenue of primarily key distributor and national account partnerships. This position reports to the VP of Sales, and provides tremendous growth opportunities. Strong candidates will be...

  • Sales Account Manager

    3 weeks ago


    St Paul, United States Safety Rail Full time

    The Opportunity Safety Rail Company is looking for an Account Manager who will function to deepen client relationships, support business/sales functions, and further grow revenue of primarily key distributor and national account partnerships. This position reports to the VP of Sales, and provides tremendous growth opportunities. Strong candidates will be...

  • Sales Engineer

    6 days ago


    St Paul, United States Twin City Staffing Full time

    Join our dynamic team in Saint Paul as a sales engineer / account manager in the metal stamping, fabrication, and metal forming sectors. This pivotal role offers a competitive salary range of $80K - $150K and comprehensive benefits, providing an excellent platform for growth and expertise in the industry. Direct Hire! Location: Saint Paul, MN Wage: $80K -...

  • Account Manager

    4 weeks ago


    St Paul, United States Beacon Promotions Inc Full time

    Job Type Full-time Description Beacon Promotions Inc bda Mixie is a stable, rapidly growing organization focused on designing, developing and manufacturing truly innovative promotional products and creative packaging. We are looking to hire a Account Manager to take charge and achieve perfect order. Location: Eagan, MN An Account Manager is an outbound...

  • Account Manager

    4 weeks ago


    St Paul, United States Beacon Promotions Inc Full time

    Job Type Full-timeDescriptionBeacon Promotions Inc bda Mixie is a stable, rapidly growing organization focused on designing, developing and manufacturing truly innovative promotional products and creative packaging. We are looking to hire a Account Manager to take charge and achieve perfect order. Location: Eagan, MNAn Account Manager is an outbound phone...


  • St Paul, United States Renesas Full time

    Associate (Sales) Account Manager Job Description Do you like combining technical skills with relationship skills? Do you like learning about and influencing cutting-edge technology? Renesas’ Associate Sales Account Managers put their technical knowledge to use while solving customers’ design challenges with the latest in semiconductor releases. Come...


  • St Paul, United States Renesas Full time

    Associate (Sales) Account Manager Job Description Do you like combining technical skills with relationship skills? Do you like learning about and influencing cutting-edge technology? Renesas’ Associate Sales Account Managers put their technical knowledge to use while solving customers’ design challenges with the latest in semiconductor releases. Come...


  • St Paul, United States Advantage Sales and Marketing, LLC Full time

    Minimum:Maximum:Launching your sales career could be just one quick chat away. We're hiring now for our Retail Sales team, and are looking for people like you, who know the end game of retail is to get product on shelves. You're great at building relationshipswith store management, calling on customers and love the autonomy of managing your own...


  • St Paul, United States Ultimate Staffing Full time

    We are a technology company and are hiring for an Inside Sales Account Manager to join our growing team! MUST have 6+ months of sales experience to be considered. Responsibilities: Handling incoming calls from new or existing clients Prepare proposals that are competitive and at market pricing Calling leads, prospecting new clients, and marketing campaigns...


  • St Paul, United States Ultimate Staffing Full time

    We are a technology company and are hiring for an Inside Sales Account Manager to join our growing team! MUST have 6+ months of sales experience to be considered. Responsibilities: Handling incoming calls from new or existing clients Prepare proposals that are competitive and at market pricing Calling leads, prospecting new clients, and marketing campaigns...

  • Account Manager

    4 weeks ago


    St Paul, United States Handi Medical Supply Full time

    Job Title: Account ManagerCompany: Handi MedicalSalary: $60,000 / year + commissionLocation: 2505 University Avenue W, St. Paul MN 55114About Us: Handi was rated as a Top Workplace by the Star Tribune the last 8 years! We are thankful to our team members and are privileged to say we are a top place to work! Our Mission is to Enrich Lives with respect,...

  • Account Manager

    7 days ago


    St Paul, United States Hitachi Full time

    Location: Sydney, New South Wales, Australia Job ID: R0051777 Date Posted: 2024-05-21 Company Name: HITACHI ENERGY AUSTRALIA PTY LTD Profession (Job Category): Sales, Marketing & Product Management Job Schedule: Full time Remote: No Job Description: Mission statement: This position will sell Hitachi Energy products and solutions at named accounts to achieve...

  • Account Manager

    3 weeks ago


    St Paul, United States Taylor Corporation Companies Full time

    Taymark, a Taylor Corporation company, is seeking to add a new Account Manager to help lead the launch, development, and growth for new brands. In this position, you will focus on generating new leads, growing an account base, meeting sales goals, ma Account Manager, Manager, Sales, Project Management, Skills, Manufacturing, Accounting


  • St Paul, United States Qualys Full time

    Come work at a place where innovation and teamwork come together to support the most exciting missions in the world! The Technical Account Manager (TAM) is responsible for actively driving and managing the post sales process with Enterprise-level customers. The TAM must be able to articulate the company's technology and product positioning to both business...

  • Account Manager

    3 weeks ago


    St Paul, United States Handi Medical Supply Full time

    Job Title: Account Manager Company: Handi Medical Salary: $60,000 / year + commission Location: 2505 University Avenue W, St. Paul MN 55114 About Us: Handi was rated as a Top Workplace by the Star Tribune the last 8 years! We are thankful to our team members and are privileged to say we are a top place to work! Our Mission is to Enrich Lives with respect,...

  • Account Manager

    4 weeks ago


    St Paul, United States Handi Medical Supply Full time

    Job Title: Account Manager Company: Handi Medical Salary: $60,000 / year + commission Location: 2505 University Avenue W, St. Paul MN 55114 About Us: Handi was rated as a Top Workplace by the Star Tribune the last 8 years! We are thankful to our team members and are privileged to say we are a top place to work! Our Mission is to Enrich Lives with respect,...

  • Account Manager

    4 weeks ago


    St Paul, United States Handi Medical Supply Full time

    Job Title: Account Manager Company: Handi Medical Salary: $60,000 / year + commission Location: 2505 University Avenue W, St. Paul MN 55114 About Us: Handi was rated as a Top Workplace by the Star Tribune the last 8 years! We are thankful to our team members and are privileged to say we are a top place to work! Our Mission is to Enrich Lives with respect,...

  • Account Manager

    4 weeks ago


    St Paul, United States Crystal D Full time

    Crystal D Mission: Together we will be the “First Choice” for crystal awards and gif ts. Job Purpose: The Territory Sales Manager is responsible for reinforcing the relationship between Crystal D and our customers in order to drive profitable revenue growth. The ideal candidate for this role has strong presentation skills in additional to sales skills,...