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Insurance Personal Lines CSR

5 months ago

Fairmont, United States Bank Midwest Full time

Bank Midwest is seeking a full-time Insurance Personal Lines Customer Service Rep. This position works closely with all producers and customers to provide excellent customer service.

Responsibilities/Duties:

  • Provide prompt, efficient, high-quality service to clients and agents as the primary point of contact.
  • Work with agents and insurance carriers to market both new and renewal personal lines accounts.
  • Gather information as needed for renewals, changes, and other customer service-related needs.
  • Maintain strong business relationships with carriers, including service representatives, underwriting and claims.
  • Working knowledge of the agency's core systems; EPIC and insurance carrier sites.
  • Document all customer contact and interactions within core system.
Requirements:
  • Licensing in Property/Casualty and Life/Health a plus; however; we will assist in training to secure proper licensing.
  • Strong verbal/written communication skills, accuracy and attention to detail.
  • Strong customer service focus and enjoy working in a team environment.
Benefits:
  • Competitive compensation, 401(k), bonus program, and Employee Stock Ownership Plan.
  • Medical, Dental, Vision options.
  • Paid Time Off, Holidays
  • Compensation is based on experience and qualifications.

Equal Opportunity Employer