Japanese Bilingual IT Support Engineer

2 months ago

Honolulu, United States Actus Consulting Group Full time

Industry:

Travel/Hospitality Location:

Honolulu, HI Salary:

$70K~$90K (DOE) Visa Sponsor:

Yes Language:

English: Business Level, Japanese: Business Level Japanese travel company seeks an Japanese Bilingual IT Support Engineer.

【Primary Responsibilities】 Trouble shoot and problem solve the various information technology activities, including network, hardware, software, services, applications and security. Will devise and execute procedures, methods, and schedules, including collaborating with external resources/companies. Will provide technical support to internal end users. Create problem-solving procedures and technical documentation for end-users and for the MIS staff.

【Percentage】 Time Spent Essential Job Functions

30% * User Support – Handle technical inquiries and trouble shoot for end users by visiting location or site of hardware and software issues. This may include user account setup and management, and providing user guides.

20% * Infrastructure Setup and Maintenance – Install and maintain infrastructure components, such as network devices and servers. This involves set up and configure equipment onsite, perform regular inspections and conduct maintenance tasks. Also, respond to incidents and perform recovery operations when issues or failures occur.

20%* Software/License Support – Provide support for the software/licenses used within our organization. This includes operating systems, office suites, business applications, etc. Also, install, configure, troubleshoot, and manage updates to assist in using software effectively.

20%* Incident Management – Manage incidents and trouble shoot on-site, which includes receiving and categorizing issues, setting priorities, escalating if needed. Collaborate with senior staff and relevant departments ensuring timely resolution of problems.

10% * Technical Documentation – Create troubleshooting guides and technical documentation, which involves developing guides, manuals, and FAQ’s to assist with problem-solving and providing resources to other support team members.

【Requirements】 • Bachelor’s degree in Information Technology, Computer Science or equivalent. • Possess at least five (5) years’ experience or equivalent in Information Technology field, including at least three (3) years in enterprise technical support, IT support and IT Help Desk, as a technical engineer or similar role. • Possess knowledge of information technology, including infrastructure and networks, hardware, software, services, applications, security based on work experience. • Must be able to diagnose and troubleshoot technical issues. • Possess good understanding of computer systems, mobile devices and other tech products. • Possess excellent communication skills, verbal and written, in English and Japanese; must be able to provide step-by-step technical help in English and Japanese. • Must be able to work independently and cooperatively with others, such as employees, business partners and customers in a professional and positive manner.

【Others】 ・Exempt • Normal business hours: 8:00 a.m. – 5:00 p.m., Monday – Friday, including weekends and holidays. • Regular attendance is required for this position. ・Annual bonus depending on the performance of company/individual and quarterly individual goal incentive Registration:

I have already registered. If you have not registered, please attach your resume file.

#J-18808-Ljbffr

  • Japanese Bilingual Accountant

    2 weeks ago

    Honolulu, United States Link Network Full time

    Job DescriptionJob DescriptionJob Title: Japanese Bilingual AccountantLocation: Honolulu, HI (remote)Position Summary: A leading accounting firm is seeking a highly skilled, bilingual accountant. As the accountant, you will be responsible for managing all aspects of accounting, from financial reporting and analysis to audit and tax support, and will be...

  • Japanese Bilingual Accountant

    4 days ago

    Honolulu, United States Link Network Full time

    Job DescriptionJob DescriptionJob Title: Japanese Bilingual AccountantLocation: Honolulu, HI (remote)Position Summary: A leading accounting firm is seeking a highly skilled, bilingual accountant. As the accountant, you will be responsible for managing all aspects of accounting, from financial reporting and analysis to audit and tax support, and will be...

  • Japanese Bilingual Accountant

    3 weeks ago

    Honolulu, United States Link Network Full time

    Job DescriptionJob DescriptionJob Title: Japanese Bilingual AccountantLocation: Honolulu, HI (remote)Position Summary: A leading accounting firm is seeking a highly skilled, bilingual accountant. As the accountant, you will be responsible for managing all aspects of accounting, from financial reporting and analysis to audit and tax support, and will be...

  • Japanese Bilingual Senior Tax Consultant

    2 months ago

    Honolulu, United States Staffmark Group Full time

    Position: Japanese Bilingual Senior Tax Consultant Work Location: Hybrid (Honolulu, HI) Industry: CPA Firm OVERVIEW: The Senior Tax Associate will play a crucial role in delivering accurate and efficient tax solutions to diverse portfolio of corporate clients utilizing your expertise and in-depth knowledge of corporate tax regulations and...

  • Japanese Bilingual Senior Tax Consultant

    4 weeks ago

    Honolulu, United States Staffmark Group Full time

    Position: Japanese Bilingual Senior Tax Consultant Work Location: Hybrid (Honolulu, HI) Industry: CPA Firm OVERVIEW: The Senior Tax Associate will play a crucial role in delivering accurate and efficient tax solutions to diverse portfolio of corporate clients utilizing your expertise and in-depth knowledge of corporate tax regulations and...

  • Planning and Sales Rep.

    4 weeks ago

    Honolulu, United States A-STAFFING, INC. Full time

    Responsibilities:- Free paper and web media advertising planning and sales.- This position's roles are very flexible. If you prefer other roles such as Sales Administrative Assistant, Sales Support, or Advertisement Creator, it will be possible to become that position instead of a Planning and Sales position, depending on your experience and the company...

  • Planning and Sales Rep.

    4 weeks ago

    Honolulu, United States A-STAFFING, INC. Full time

    Job DescriptionJob DescriptionResponsibilities:- Free paper and web media advertising planning and sales.- This position's roles are very flexible. If you prefer other roles such as Sales Administrative Assistant, Sales Support, or Advertisement Creator, it will be possible to become that position instead of a Planning and Sales position, depending on...

  • Planning and Sales Rep.

    1 month ago

    Honolulu, United States A-STAFFING, INC. Full time

    Job DescriptionJob DescriptionResponsibilities:- Free paper and web media advertising planning and sales.- This position's roles are very flexible. If you prefer other roles such as Sales Administrative Assistant, Sales Support, or Advertisement Creator, it will be possible to become that position instead of a Planning and Sales position, depending on...

  • Entry Level Accounting Clerk

    1 month ago

    Honolulu, United States ALTRES Staffing Full time

    Entry Level Accounting Clerk (Japanese Speaking) (215119)Our client is seeking a bilingual individual to join their team and assist with accounting duties. In this role, you will maintain vendor files, analyze discrepancies, audit petty cash, and process purchase orders. Qualified candidates will have their bachelor's degree in accounting, 3 years of...

  • Sales Assistant

    4 weeks ago

    Honolulu, United States Cinter Career Full time

    Job DescriptionJob DescriptionWe are seeking a Sales Assistant. Client: Advertise / Internet Publishing (Publishes and operates multiple media such as information magazines, WEB/SNS, etc.)Working Location: HONOLULU, HAWAII, 96815 (onsite)Working hours: 9-6 (Full-time) Salary : 38- 42K per yearJob Description : Responsible for producing manuscripts for...

  • Sales Assistant

    2 months ago

    Honolulu, United States Cinter Career Full time

    Job DescriptionJob DescriptionWe are seeking a Sales Assistant. Client: Advertise / Internet Publishing (Publishes and operates multiple media such as information magazines, WEB/SNS, etc.)Working Location: HONOLULU, HAWAII, 96815 (onsite)Working hours: 9-6 (Full-time) Salary : 38- 42K per yearJob Description : Responsible for producing manuscripts for...

  • Closing Specialist

    3 weeks ago

    Honolulu, United States Marriott Vacations Worldwide Full time

    Location field must contain 'city, state' or a zip code to perform a radius search (e.g., Denver, CO or 46122 ). City and state must be separated by a comma followed by a space (e.g., Houston, TX )Marriott Vacations Worldwide Closing Specialist (Bilingual Japanese/English) Waikiki in Honolulu , Hawaii Advise Sales team on issues related to ownership...

  • Hospitality In-Person Job Fair

    3 weeks ago

    Honolulu, United States Marriott Vacations Worldwide Full time

    Are you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe. Join our team and help deliver unforgettable experiences that make vacation dreams come true. Hospitality In-Person Hiring Event - Marriott...

  • Hospitality In-Person Job Fair

    3 weeks ago

    Honolulu, Hawaii, United States Marriott Vacations Worldwide Full time

    Are you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe. Join our team and help deliver unforgettable experiences that make vacation dreams come true.Hospitality In-Person Hiring Event - Marriott...

  • Closing Specialist

    3 weeks ago

    Honolulu, United States Marriott Vacations Worldwide Full time

    Location field must contain 'city, state' or a zip code to perform a radius search (e.g., Denver, CO or 46122 ). City and state must be separated by a comma followed by a space (e.g., Houston, TX ) Marriott Vacations Worldwide Closing Specialist (Bilingual Japanese/English) Waikiki in Honolulu , Hawaii Advise Sales team on issues related to ownership...

  • Hospitality In-Person Job Fair

    2 weeks ago

    Honolulu, United States Marriott Vacations Worldwide Full time

    Descripción del empleo Are you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe. Join our team and help deliver unforgettable experiences that make vacation dreams come true. Hospitality...

  • FT/PT Bilingual English/Japanese Call Center Representative

    1 month ago

    Honolulu, United States Fellows Hawaii Inc Full time

    Summary: A small but fast-growing bike share company is hiring Japanese Speaking Call Center Representative. You are in charge of answering customer calls, listening to their concerns and solving problems. You handle different people, from locals to international travelers. If you are a great communicator and want to help customers with compassion and...

  • FT/PT Bilingual English/Japanese Call Center Representative

    3 weeks ago

    Honolulu, United States Fellows Hawaii Inc Full time

    Summary: A small but fast-growing bike share company is hiring Japanese Speaking Call Center Representative. You are in charge of answering customer calls, listening to their concerns and solving problems. You handle different people, from locals to international travelers. If you are a great communicator and want to help customers with compassion and...

  • In House Marketing Coordinator

    4 weeks ago

    Honolulu, United States Marriott Vacations Worldwide Full time

    Are you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe. Join our team and help deliver unforgettable experiences that make vacation dreams come true. $14.00/hr + Commissions Marriott Vacation...

  • Closing Specialist

    4 weeks ago

    Honolulu, United States Marriott Vacations Worldwide Full time

    Are you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe. Join our team and help deliver unforgettable experiences that make vacation dreams come true. Advise Sales team on issues related to...