Customer Experience Associate
2 days ago
The Customer Experience Specialist provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer service. Responsible for first contact resolution and the customer interaction experience within the location. Immediately handles and resolves customer issues at the counter and returns with the highest level of hospitality and professionalism. Serves at the primary Net Promoter Score (NPS) liaison for the management team, updating and communicating on all performance actions and decisions related to Net Promoter Score. Analyzing NPS results to determine cause and execute on plans to improve guest satisfaction. Improves service by communicating and assisting employees to understand customer needs, providing guidance, feedback, and individual coaching when needed. Ensures that all corporate policies and procedures are administered and followed by all staff.
Wage: $14.00/hr
Qualifications:
3+ years of demonstrated experience in customer service, with experience in operations and sales. Rental car experience a plus. Excellent customer service skills. Excellent oral and written communication skills. Excellent relationship building and leadership skills. Excellent problem-solving and decision-making skills
Apply today and shift your career into drive for tomorrow
Benefits and Perks:
Not only do you get to be part of an organization where you Drive your Potential, Power your Passion Below are a few perks and discounts:
- Up to 40% off the base rate of any standard Hertz rental
- Medical, Dental & Vision plan options
- Retirement programs, including 401(k) employer matching
- Paid Parental Leave & Adoption Assistance
- Employee Assistance Program for employees & family
- Educational Reimbursement & Discounts
- Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
- Perks & Discounts -Theme Park Tickets, Gym Discounts & more
-
Customer Experience Associate
7 days ago
Fort Lauderdale, Florida, United States USA Parking Full timeKey ResponsibilitiesAs a Customer Experience Associate, you will be an integral part of the SP+ Hospitality team, working closely with colleagues to deliver exceptional customer experiences. Some key responsibilities include:Providing top-notch guest services to each visitor.Safely transporting vehicles to and from the garage upon request.With a focus on...
-
Customer Experience Associate
6 days ago
Fort Lauderdale, Florida, United States Teleperformance USA Full timeAt Teleperformance USA, we seek a skilled Customer Experience Associate to join our team. As a Financial Service Representative, you will be responsible for delivering exceptional customer experiences through various communication channels.The successful candidate should possess excellent communication skills, both oral and written, and be able to work...
-
Sales Associate
6 days ago
Fort Lauderdale, Florida, United States Victoria's Secret Full timeVictoria's Secret is seeking a talented Sales Associate to join our team. This role is ideal for individuals who enjoy working in a fast-paced retail environment and have excellent communication skills. As a Sales Associate, you will be responsible for providing exceptional customer service, processing transactions accurately, and maintaining a clean and...
-
Sales Associate
2 weeks ago
Fort Lauderdale, Florida, United States T-Mobile Full timeAs a Mobile Associate at T-Mobile, you'll have the opportunity to make a real impact on customers' lives. Your main responsibilities will include:Key Areas of FocusHelping customers pick up where they left off in their shopping journeyDiscovering customers' individual needs and providing tailored solutionsPerforming side-by-side selling to find personalized...
-
Aviation Customer Experience Associate
2 weeks ago
Fort Lauderdale, Florida, United States Sheltair Full timeAbout UsAt Sheltair, we strive for excellence in every aspect of our operations. With a rich history in construction and aviation, we understand the importance of quality design, customer service, cost containment, and on-time delivery. Our team is dedicated to providing exceptional service to our clients, and we're seeking like-minded individuals to join us...
-
Customer Experience Associate
3 weeks ago
Fort Lauderdale, Florida, United States Aaron's Full timeAbout the Role: We are seeking a highly skilled Customer Experience Representative to join our team at BrandsMart. As a key member of our store operations team, you will play a vital role in delivering exceptional customer service and ensuring a seamless shopping experience for our customers.Key Responsibilities:- Provide excellent customer service and...
-
Account Associate
1 week ago
Fort Lauderdale, Florida, United States Kat Stevenson - State Farm Agent Full timeJob OverviewThis role offers a unique opportunity to work with a State Farm independent contractor agent, focusing on customer relationships and insurance options education. As an Account Associate, you will be responsible for establishing customer connections, developing leads, and marketing appropriate products and services.Key ResponsibilitiesBuild strong...
-
Customer Experience Associate
6 days ago
Fort Lauderdale, Florida, United States SP+ Full timeResponsibilitiesYou'll be responsible for assisting customers by answering their questions courteously, delivering quality customer service, receiving customer payments for parking services, and facilitating traffic flow through the gate.Additional responsibilities include arriving on time, maintaining a neat and clean appearance, giving directions,...
-
Sales Associate
1 month ago
Fort Lauderdale, Florida, United States AEG Full timeJob OverviewThe Florida Panthers are a community-focused organization led by an authentic management team that served our country and now serves the South Florida community. As a Retail Sales Associate, you will have the opportunity to develop great relationships with our repeat customers and inform first-time customers about everything we have to...
-
Customer Experience Ambassador
6 days ago
Fort Lauderdale, Florida, United States PGA TOUR Superstore Full timePGA TOUR Superstore OverviewWe are dedicated to creating a family culture for our Associates - driven by our vision to inspire people through golf and tennis. As one of the fastest growing specialty retailers, we are looking for enthusiastic, self-motivated individuals who will share a passion for helping transform our business.Estimated Salary Range: $15...
-
Customer Experience Ambassador
3 weeks ago
Fort Lauderdale, Florida, United States Sunnyside Full timeAbout Cresco LabsCresco Labs is one of the largest public, vertically integrated, multistate operators in the cannabis industry. Our mission is to normalize and professionalize cannabis through passionate employees and innovative products.Job Title: Retail Sales AssociateWe are seeking a highly motivated and customer-focused Retail Sales Associate to join...
-
Customer Experience Specialist
6 days ago
Fort Lauderdale, Florida, United States Perry Ellis International Full timeAbout UsPerry Ellis International is a fashion-forward clothing company dedicated to creating high-quality menswear designs. We're seeking a talented Sales Associate to join our team and help drive sales growth.Job Description:As a Sales Associate, you will be responsible for selling and promoting Perry Ellis merchandise, providing excellent customer...
-
Customer Experience Specialist
3 weeks ago
Fort Lauderdale, Florida, United States City Furniture Full timeJob DescriptionThis commission-driven position offers uncapped earning potential. As a Sales Associate, you will help customers create a home they'll love while building an exciting career for yourself. No furniture sales experience? No problem. We have a best-in-class training program to get you ready to succeed.DutiesHelp guests design a home they'll...
-
Customer Experience Specialist
6 days ago
Fort Lauderdale, Florida, United States Knitwell Group Full timeAbout Knitwell GroupWe are a dynamic and growing fashion retailer that is committed to empowering women to find their authentic style. Our team of dedicated professionals is passionate about delivering exceptional customer experiences and driving business results.Job Summary:We are seeking a Customer Experience Specialist to join our team at Westfield...
-
Customer Experience Ambassador
6 days ago
Fort Lauderdale, Florida, United States Lilly Pulitzer Full time**Job Description**Lilly Pulitzer is a leading lifestyle brand that inspires confidence and optimism. As a Sales Associate, you will play a vital role in bringing our brand mission to life through exceptional customer service and sales expertise.Key Responsibilities:Demonstrate Lilly Pulitzer's selling culture and ensure client satisfaction.Drive sales by...
-
Customer Experience Ambassador
4 weeks ago
Fort Lauderdale, Florida, United States Marriott International Inc Full timeAt Marriott International Inc, we are seeking a skilled Customer Experience Ambassador to join our team. This role is an excellent opportunity for individuals who are passionate about delivering exceptional guest experiences.The estimated salary for this position is $45,000 per year, based on the job requirements and location in Fort Lauderdale, Florida. Our...
-
Customer Experience Representative
2 weeks ago
Fort Lauderdale, Florida, United States House Of Sherrida Full timeAbout Our StoreHouse Of Sherrida is a high-end women's vintage clothing store located in Ft Lauderdale, FL. We pride ourselves on offering unique and stylish outfits for all occasions. As a Sales Associate Specialist, you will play a critical role in helping us achieve our mission of providing exceptional customer service and building a loyal customer...
-
Customer Experience Associate
4 weeks ago
Fort Stewart, United States Army & Air Force Exchange Service Full timeAs a Customer Experience Associate at the Express, you will assist customers in finding what they are looking for and ensure the Express is stocked with the products customers want. You'll know which products will meet customer's needs and stay up to Customer Experience, Associate, Experience, Gas Station, Retail, Customer Learn More
-
Customer Experience Associate
6 days ago
Fort Worth, Texas, United States Cost Plus World Market Full timeCost Plus World Market is seeking a Customer Experience Associate to join our team. As a Customer Experience Associate, you will be responsible for providing exceptional customer service and creating a positive shopping experience for our customers. Estimated salary for this position is $22,000 - $32,000 per year, depending on experience.About the JobThis is...
-
Customer Experience Associate
4 weeks ago
Fort Irwin, United States Army & Air Force Exchange Service Full time$1,000 Hiring Bonus, Contact HR for details - - As a Customer Experience Associate at the Exchange, you will be a part of an award-winning team. We are committed to hiring our military members and their families, along with anyone that wants to give Customer Experience, Associate, Customer, Retail, Experience