Aviation Customer Experience Associate

5 days ago


Fort Lauderdale, Florida, United States Sheltair Full time
About Us
At Sheltair, we strive for excellence in every aspect of our operations. With a rich history in construction and aviation, we understand the importance of quality design, customer service, cost containment, and on-time delivery. Our team is dedicated to providing exceptional service to our clients, and we're seeking like-minded individuals to join us in this mission.

Job Description
We're looking for a highly motivated Aviation Customer Service Representative to join our team. In this role, you will be responsible for providing top-notch customer service to our clients, including pilots and passengers. You will assist with tasks such as fuel orders, online times, and notices of arrivals/departures. Additionally, you will communicate with clients via telephone, radio, email, and facsimile.

Responsibilities
• Provide exceptional customer service in person, over the phone, or via email
• Assist with entering data related to invoicing, payment processing, and fuel records
• Maintain a clean and organized workspace

Requirements
A High School diploma or GED is required, with an Associate's degree preferred. Relevant experience in a dynamic environment is essential. Additionally, strong interpersonal, communication, organizational, and customer service skills are necessary. Proficiency in basic math and the Microsoft Office suite is required. A valid driver's license and typing speed of at least 40-60 words per minute are also essential.

Estimated Salary: $50,000 - $65,000 per year

This role offers a competitive salary and opportunities for professional growth. If you have excellent communication and organizational skills, we encourage you to apply.
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