Minneapolis Account Director

4 weeks ago

Denver, United States CareerBuilder Full time

Youve found yourself here, reading the job description for Account Director at Lola Red, and youre wondering whats this company and role all about? You know you have the skills and youre looking for what comes next in a career path that focuses on strong relationships, evolution of leadership, and making resources work harder and smarter. You relate to words like harmony, empathy, wicked smart, entrepreneurial, fearless, and hard conversations.
You are the Account Director were looking for and were the team youve been dreaming of joining.
Our clients span the globe from our backyard in Minneapolis to international destinations like Japan. They partner with us to reach their target audiences through B2C and B2B public relations expertise that encompasses media relations, influencer marketing, and social media strategy. Theyre ready to take the whole damn kingdom and youre ready to find the strategies, solutions, and team to make their brand the next household name. Enough of the best kept secret, their brand is on the marquee sign.
What does that mean for you and this role?
The Account Director is responsible for driving client relationships, strategy and results. This includes developing a deep understanding of our clients businesses, identifying innovative growth strategies, and overseeing successful execution of campaigns. The Account Director works with the new business lead to introduce strategic thinking to new business pitches, with the PR team (social, media relations, influencer marketing) to build out campaigns for both new and existing clients, and with the account teams to manage the client, results, renewals and identifies upsell opportunities.
Lola Red provides a work environment to thrive with collaboration, support and EOS principals. We wont fail to mention the bold details and fine print like competitive benefits, endless opportunities for growth, and a chance to sit on the leadership team to help make key decisions that contribute to the agencys development.
Focus:
40% Client & Team Management
10% Agency Operations
10% New Business
Priorities
Strategy Development (to create high impact on clients business)
Client Relationship & Satisfaction
Client Retention
Drive business growth opportunities within current or new clients
Budgets, Profitability, Timelines
Account team and project management
Measures of Success
Client Profitability
Client Retention/upsell
Client Satisfaction
Responsibilities
Lead and inspire Lola Red clients and account teams
Ensure the integration and collaboration between Accounts + PR (social, influencer, media relations) is strong and effective
Skilled and trained in negotiation and conflict resolution
Hold a deep understanding for each clients business, competitive set and strategic goals in effort to define areas of opportunity and growth
Serve as the strategic and consultative point of contact for C-Level and Senior clients; establish strong relationship and lead clients
Provide strategic direction to team on how to build the business of current clients
Participate in new business efforts and liaise with VP of Accounts + VP of Public Relations to determine ideal staffing solutions
Work with VP of Accounts and VP of Public Relations to create solutions and strategies for new clients
Develop solutions that leverage agency offerings and are mutually beneficial for the client and the agency
Understand clients business and business issues and serve as a trusted advisor to drive effective solutions
Accountable for fiscal health of account(s) and overall revenue, and growth
Required Skills
Business Savvy & Strong Strategic Competencies:

ability to consult on any and all accounts, navigate complexity and uncertainty to provide strategic solutions for clients. Keen understanding of financial implications, industry, competitive set, client goals and more.
Relationship & Leadership Expertise:

exceptional listening and communication skills. Ability to develop trust and confidence in all client and partner relationships. Possess a strong leadership presence to lead and support clients as well as internal teams.
Talent Development:

knowledge and experience in growing and mentoring talent.
Problem Solving:

adept at identifying and solving problems for clients and for Lola Red, remaining unflappable in the face of adversity.
Meet and Exceed Results:

demonstrated ability to follow through on commitments and consistently deliver high quality results.
Motivated and inspired:

ability to establish clear priorities, take initiative, and direct activities that result in success for yourself, your team and your clients. .
Culture
Commitment to Core Values:
We are professional partners
We lead with honesty and transparency
We embrace challenges & play to win
We are all in
Commitment to Our Uniques:
We make our clients successful
We are relentless
Please send resume and cover letter to careers@lolared.com
Constant Contact Use. Please leave this field blank.

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