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Chardon, Ohio, United States University Hospitals Full timeJob SummaryAs a Patient Access Specialist II at University Hospitals, you will play a vital role in ensuring the smooth registration and billing process for our patients. This position requires strong communication and interpersonal skills, as well as the ability to work in a fast-paced environment. Key ResponsibilitiesInterview patients to gather...
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Patient Access Representative II Ophthalmology
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Chardon, Ohio, United States University Hospitals Full timeJob SummaryUniversity Hospitals is seeking a highly skilled and detail-oriented Patient Access Representative II Ophthalmology to join our team. As a Patient Access Representative II Ophthalmology, you will be responsible for providing exceptional patient service and administrative support to our ophthalmology department. Key ResponsibilitiesInterview and...
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Chardon, United States University Hospitals Full timeA Brief Overview Patient Access Representative II's provide our world renowned healthcare team with comprehensive administrative support. PAR II's serve as the first point of contact for patients and exemplify personal warmth, patient engagement, and professionalism. PAR II's offer solutions in anticipation of patient needs and greet every patient verbally,...
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Patient Access Coordinator
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Chardon, Ohio, United States University Hospitals Full timeJob SummaryAs a Patient Access Specialist II at University Hospitals, you will play a vital role in ensuring the smooth registration and access process for patients. This position requires strong communication and interpersonal skills, as well as the ability to work in a fast-paced environment. Key ResponsibilitiesInterview patients to gather demographic and...
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Chardon, Ohio, United States University Hospitals Full timePatient Access Representative II Job SummaryAs a Patient Access Representative II at University Hospitals, you will play a vital role in providing comprehensive administrative support to our world-renowned healthcare team. In this highly visible role, you will serve as the first point of contact for patients, exemplifying personal warmth, patient engagement,...
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Chardon, United States University Hospitals Full timeA Brief Overview Patient Access Representative II's provide our world renowned healthcare team with comprehensive administrative support. PAR II's serve as the first point of contact for patients and exemplify personal warmth, patient engagement, and professionalism. PAR II's offer solutions in anticipation of patient needs and greet every patient verbally,...
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Patient Access Representative II Gyn Oncology
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Chardon, United States University Hospitals Full timeA Brief Overview Patient Access Representative II's provide our world renowned healthcare team with comprehensive administrative support. PAR II's serve as the first point of contact for patients and exemplify personal warmth, patient engagement, and professionalism. PAR II's offer solutions in anticipation of patient needs and greet every patient verbally,...
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Chardon, United States University Hospitals Full timeA Brief Overview Patient Access Representative II's provide our world renowned healthcare team with comprehensive administrative support. PAR II's serve as the first point of contact for patients and exemplify personal warmth, patient engagement, and professionalism. PAR II's offer solutions in anticipation of patient needs and greet every patient verbally,...
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Chardon, United States University Hospitals Full timeA Brief Overview Patient Access Representative II's provide our world renowned healthcare team with comprehensive administrative support. PAR II's serve as the first point of contact for patients and exemplify personal warmth, patient engagement, and professionalism. PAR II's offer solutions in anticipation of patient needs and greet every patient verbally,...
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Chardon, United States University Hospitals Full timeA Brief Overview Patient Access Representative II's provide our world renowned healthcare team with comprehensive administrative support. PAR II's serve as the first point of contact for patients and exemplify personal warmth, patient engagement, and professionalism. PAR II's offer solutions in anticipation of patient needs and greet every patient verbally,...
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Chardon, United States University Hospitals Full timeA Brief Overview Patient Access Representative II's provide our world renowned healthcare team with comprehensive administrative support. PAR II's serve as the first point of contact for patients and exemplify personal warmth, patient engagement, and professionalism. PAR II's offer solutions in anticipation of patient needs and greet every patient verbally,...
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Patient Access Specialist II
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Chardon, United States University Hospitals Full timeUH Portage Medical Center - Emergency Department Registration Full-time 36 hours per week (12 hour shifts, variable days of the week) - 7pm - 7:30am A Brief Overview As an essential member of the Revenue Cycle team, Access Specialists perform accurate registration, patient estimates, point of service collections and provide exemplary customer service...
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Chardon, Ohio, United States University Hospitals Full timeJob SummaryPatient Access Representative II's provide comprehensive administrative support to our world-renowned healthcare team. This role serves as the first point of contact for patients, exemplifying personal warmth, patient engagement, and professionalism. The successful candidate will offer solutions in anticipation of patient needs, greeting every...
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Patient Access Representative II OBGYN Westlake
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Chardon, Ohio, United States University Hospitals Full timeJob SummaryUniversity Hospitals is seeking a Patient Access Representative II to join our team. As a Patient Access Representative II, you will be responsible for providing comprehensive administrative support to our world-renowned healthcare team. You will serve as the first point of contact for patients and exemplify personal warmth, patient engagement,...
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Patient Access Representative II Ophthalmology
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Chardon, Ohio, United States University Hospitals Full timeAbout the RoleAs a Patient Access Representative II, you will play a vital role in providing exceptional administrative support to our world-renowned healthcare team. This is a highly visible role that requires a high level of professionalism, patient engagement, and warmth. You will be the first point of contact for patients, and your ability to provide...
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Chardon, United States University Hospitals Full timeA Brief Overview Patient Access Representative II's provide our world renowned healthcare team with comprehensive administrative support. PAR II's serve as the first point of contact for patients and exemplify personal warmth, patient engagement, and professionalism. PAR II's offer solutions in anticipation of patient needs and greet every patient verbally,...
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Chardon, United States University Hospitals Full timeA Brief Overview Patient Access Representative II's provide our world renowned healthcare team with comprehensive administrative support. PAR II's serve as the first point of contact for patients and exemplify personal warmth, patient engagement, and professionalism. PAR II's offer solutions in anticipation of patient needs and greet every patient verbally,...
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Patient Access Specialist II
5 months ago
Chardon, United States University Hospitals Full timeJOB DESCRIPTION & QUALIFICATIONS Description UH Geauga Medical Center – Seidman Cancer Center Monday through Friday 8:30am-5:00 – position could require to start as early as 7:30am Position Summary As an essential member of the Revenue Cycle team, Access Specialists perform accurate registration, patient estimates, point of service...
Patient Access Specialist II
3 months ago
UH Geauga Medical Center - Seidman Cancer Center Monday through Friday 8:30am-5:00 - position could require to start as early as 7:30am Position Summary As an essential member of the Revenue Cycle team, Access Specialists perform accurate registration, patient estimates, point of service collections and provide exemplary customer service while serving the needs of patients and customers. The successful completion of tasks performed by this position, directly impacts denials, customer satisfaction and decreases bad debt. Access Specialists are skilled in patient/physician relations, registration, scheduling and use of multiple, complex systems. Essential Functions Interviews patients (face-to-face/phone/via document) and utilizes multiple complex applications to create (or validate existing) patient medical record and insurance/bill claim using demographic and insurance information. Mastery of skills relating to insurance coverage, benefits, rules & regulations and allocation of plans accurate information and fulfillment of requirements resulting in expected payment for services Verifies and allocates insurance plans utilizing electronic eligibility tools, phone calls payer, accesses web portals and initiates appropriate action for services including non-covered and out-of-network insurance services Executes patient estimate, educates guarantor regarding charges and out-of-pocket liability and establishes payment plan when applicable for professional and technical services. Successfully calculates, collects and posts co-pays, deductible, co-insurance and prior balance due from patient in accordance with policy; meets or exceeds collection targets and productivity standards. Takes appropriate steps to balance and secure cash in accordance with UH policy. Takes steps to prevent medical record duplications or incorrect patient selection imperative to patient safety; safeguards Protected Health Information (PHI). Resource for new hire orientation and training. Identifies and recommends process improvements projects and workflows. Required For All Jobs Performs other duties as assigned. Complies with all policies and standards. For specific duties and responsibilities, refer to documentation provided by the department during orientation. Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace. Qualifications:QualificationsEducationHigh School Equivalent / GED Required Work Experience2+ years of healthcare or customer service experience Required College associate or bachelor's degree is equivalent to 1 year of work experience. Knowledge, Skills, & Abilities Experience utilizing multiple complex software solutions Required Maintains up-to-date knowledge of and ability to use all applicable hospital systems. Required Dependable to work in this 24/7/365 department with willingness to travel to other sites and locations throughout the enterprise including possible overtime. Required Notable client service, communication and relationship building skills. Required Must have ability to perform in a fast-pace and stressful environment (such as the Emergency Department). Required Demonstrates ability to function independently and as a team player in a fast-paced environment. Required Must have strong written and verbal communication skills. Required Professional demeanor Required Detail-oriented and organized, with good analytical and problem solving ability Required Demonstrated ability to use PCs, Microsoft Office suite, and general office equipment (i.e. printers, copy machine, multi-line phone, FAX machine, etc.) Required Physical DemandsStanding Occasionally Walking Occasionally Sitting Constantly Lifting Rarely 20 lbs Carrying Rarely 20 lbs Pushing Rarely 20 lbs Pulling Rarely 20 lbs Climbing Rarely 20 lbs Balancing Rarely Stooping Rarely Kneeling Rarely Crouching Rarely Crawling Rarely Reaching Rarely Handling Occasionally Grasping Occasionally Feeling Rarely Talking Constantly Hearing Constantly Repetitive Motions Frequently Eye/Hand/Foot Coordination Frequently