Patient Service Coordinator

2 weeks ago


Oklahoma City, United States Complete Staffing Solutions Full time

$50-58k based on experience Permanent/full time Mon-Thurs 8 am – 4:30 pm, Fri 8 am – 3 pm. 30 min lunch. (may fluctuate due to scheduling needs, vacation coverage, etc.) Benefits: PTO, sick, health, short & long term disability, life, 403B, free scrubs, free parking Mainly supporting 1 doctor The practice sees about 30 patients/day Mostly front desk, some back office work as well (rotating front desk with 3 other admins) *Start in early June

Duties

Welcome patients and visitors Optimize provider time, maintaining awareness of clinic flow and notifying providers of cancellations or delays. Maintain daily calendar of meetings and events and proactively resolve schedule conflicts as necessary. Manage physician schedules Develop, organize and maintain all files Obtain new patient questionnaires before appointments Assist patients with coordination and navigation of care across different health care systems. Maintain reception area in a tidy and organized manner. Obtain, record, and update personal and financial information Collect co-pays Document scanning, spreadsheet tracking, reminder calls, Use computer software and office equipment (fax machines, copiers, etc.) Contact insurance carriers to verify patient’s insurance eligibility, benefits, and requirements. Insurance authorizations

Requirements

Experience in a medical office setting Front desk experience Customer service skills Strong organization, attention to detail, ability to prioritize tasks Strong written and verbal communication Computer skills, MS Office Previous EMR experience preferred, EPIC a plus COVID Vaccine required or valid medical or religious exemption

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