Patient Services Coordinator

4 weeks ago

League City, United States Texas Oncology Full time

Overview:

The US Oncology Network is looking for a Patient Services Coordinator to join our team at Texas Oncology. This full-time position will support our Webster - Urology clinic at 400 Medical Center Blvd.

This position can be either a level 1, 2 or Sr based on relevant work experience.

As a part of The US Oncology Network, Texas Oncology delivers high-quality, evidence-based care to patients close to home. Texas Oncology is the largest community oncology provider in the country and has approximately 530 providers in 280+ sites across Texas, our founders pioneered community-based cancer care because they believed in making the best available cancer care accessible to all communities, allowing people to fight cancer at home with the critical support of family and friends nearby. Our mission is still the same today-at Texas Oncology, we use leading-edge technology and research to deliver high-quality, evidence-based cancer care to help our patients achieve "More breakthroughs. More victories." in their fight against cancer. Today, Texas Oncology treats half of all Texans diagnosed with cancer on an annual basis.

The US Oncology Network is one of the nation's largest networks of community-based oncology physicians dedicated to advancing cancer care in America. The US Oncology Network is supported by McKesson Corporation focused on empowering a vibrant and sustainable community patient care delivery system to advance the science, technology, and quality of care.

What does the Patient Services Coordinator do? (including but not limited to)

The Patient Service Coordinator professionally greets and welcomes patients and their friends/family. Registers and schedules appointments for patients in an efficient and timely manner. Answers, screens, and directs all incoming calls to appropriate personnel relaying messages between patients and clinical staff. Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards, and US Oncology's Shared Values.
Responsibilities:
The essential duties and responsibilities (including but not limited to)

  • Greets patients and visitors to the clinic in a prompt, courteous and professional manner. Checks in patients and informs clinical staff of patient arrival.
  • Provides and explains paperwork for the patient to complete prior to examination. Collects, proofs for completeness, and files patient forms. Updates demographics and insurance information in the system. Collects co-pays and balances; provides receipt.
  • Answers, screens, and responds to routine questions, routes to appropriate personnel, or take thorough messages. Pages clinic personnel as appropriate. Communicates messages in an accurate and timely manner according to procedures.
  • Checks patients out after examination. Schedules returning appointments in accordance with physician and/or office guidelines. Provides patients with appointment details such as time, location, directions, instruction sheets, and other details.
  • Records patient cancellations and missed appointments; reschedules appointments. Notifies appropriate staff of the cancellation and makes note in patient chart.
  • Provides general administrative support by filing charts and forms. Maintains lobby area in a neat and orderly manner. Maintains a legible supply of forms and appropriate office supplies required for daily activities.
  • Adheres to confidentiality, state, federal, and HIPPA laws and guidelines with regards to patient's records.
  • Other duties as requested or assigned. May type memos and forms. No more than five high level duties.
Qualifications:
The ideal candidate for the Patient Services Coordinator will have the following background and experience:

Level 1
  • High school diploma or equivalent required.
  • Some receptionist or office experience preferred.
  • Proficiency with computer systems and Microsoft (Outlook, Office Word, and Excel) required.
  • Must successfully complete required e-learning courses within 90 days of occupying position.
Level 2 (including Level 1 requirements)
  • At least eighteen (18) months front medical office receptionist experience with insurance forms and scheduling software required.
  • Knowledge of this practice's personnel, daily routines, and scheduling a plus.
Level Sr (including Level 1 and 2 requirements)
  • At least 5 years front medical office receptionist experience with insurance forms and scheduling software required


Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and use hands to finger, handle, or feel. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee must occasionally lift and/or move up to 30 pounds. Requires vision and hearing corrected to normal ranges. Requires vision and hearing corrected to normal ranges.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work requires frequent interaction with patients and staff.

  • Patient Services Coordinator

    2 weeks ago

    League City, United States MD Anderson Cancer Center Full time

    **SUMMARY**Schedules patient visits, physician appointments, diagnostic tests, procedures and treatments. Communicates pertinent information regarding appointments, scheduling, prepayment and financial counseling to patients, families, physicians, team members and other patient care areas. Interprets and coordinates physician orders. Prepares and maintains...

  • Patient Services Coordinator

    1 week ago

    Johnson City, United States United Health Services Full time

    Patient Services Coordinator, UHS Wilson Square United Health Services is seeking a Patient Services Coordinator to join our Wilson Sq Cardiology 02 department at UHS Wilson Square in Johnson City, NY. This position is benefits eligible. Shift Day Hours per week: 40 Salary range: $17.19 - $24.42 per hour, depending on experience. Overview Under the...

  • Patient Care Coordinator

    2 weeks ago

    League City, United States League City Elite Dentistry Full time

    League City Elite Dentistry is searching for a personable and friendly Patient Care Coordinator to join our growing team. Our office prides itself on being a friendly and positive place for staff and patients of all ages. Check out our over 400 5 star reviews on google. You will see that words like kind, gentle, friendly, comfortable are key words that are...

  • Patient Services Specialist I

    3 weeks ago

    League City, United States UTMB Health Full time

    Associate degree and no experience. An equivalent combination of education and experience relevant to the role may be considered for this position. For departments reporting under Health System Ambulatory Operations, a valid Basic Life Support (BLS) certification must be obtained within 90 days of hire. Certification must be maintained for the duration of...

  • Patient Services Coordinator

    2 months ago

    Jersey City, United States RMA Network Full time

    We are currently seeking a Full-Time Front Desk/ Patient Services Coordinator to join our growing team in Jersey City, NJ. Scheduled work hours are: Monday - Friday, 8:30am-4:30pm with one Sunday a month starting at 6:30am out of the Englewood, NJ location and rotating holidays out of the Basking Ridge location. This Patient Services Coordinator maintains...

  • Patient Services Coordinator

    2 days ago

    Jersey City, New Jersey, United States RMA Network Full time

    We are currently seeking a Full-Time Front Desk/ Patient Services Coordinator to join our growing team in Jersey City, NJScheduled work hours are: Monday - Friday, 8:30am-4:30pm with one Sunday a month starting at 6:30am out of the Englewood, NJ location and rotating holidays out of the Basking Ridge location.This Patient Services Coordinator maintains...

  • Patient Services Coordinator

    2 months ago

    Jersey City, United States RMA Network Full time

    We are currently seeking a Full-Time Front Desk/ Patient Services Coordinator to join our growing team in Jersey City, NJ. Scheduled work hours are: Monday - Friday, 8:30am-4:30pm with one Sunday a month starting at 6:30am out of the Englewood, NJ location and rotating holidays out of the Basking Ridge location. This Patient Services Coordinator maintains...

  • Patient Services Specialist I

    4 days ago

    League City, United States University of Texas Medical Branch Full time

    Minimum Qualifications: Bachelor's Degree and no experience or High School or equivalent and 2 years customer service and/or clerical experience. Preferred: Medical Office Experience. No nights/weekends, Spanish speaking is NOT required. Job Summary: The Patient Services Specialist I create a positive patient experience by consistently exceeding...

  • Patient Services Specialist I

    2 weeks ago

    League City, United States UTMB Health Full time

    **Minimum Qualifications**: Bachelor’s Degree and no experience or High School or equivalent and 2 years customer service and/or clerical experience. **Preferred**: Medical Office Experience. No nights/weekends, Spanish speaking is NOT required. **Job Summary**: The Patient Services Specialist I create a positive patient experience by consistently...

  • Patient Services Specialist I

    4 days ago

    League City, United States UTMB Health Full time

    Patient Services Specialist I - UTMB ENT Property League City, Texas, United States New Clerical & Administrative Support UTMB Health Requisition # 2402374 Minimum Qualifications: Bachelor’s Degree and no experience or High School or equivalent and 2 years customer service and/or clerical experience. Preferred: Medical Office Experience. No...

  • Patient Services Specialist I

    2 weeks ago

    League City, United States UTMB Health Full time

    Patient Services Specialist I - UTMB Oral Surgery Property **League City, Texas, United States** Clerical & Administrative Support UTMB Health Requisition # 2401993 **Minimum Qualifications:** Bachelor's Degree and no experience or High School or equivalent and 2 years customer service and/or clerical experience. **Job Summary:** The Patient Services...

  • Phlebotomist Patient Services Representative

    4 weeks ago

    League City, United States Global Technical Talent Full time

    Phlebotomist Patient Services Representative (Onsite) Contract Duration 3 Months Description: The Phlebotomist Patient Services Representative I (PSR I) represents the face of the company to patients who come in, both as part of their health routine or for insights into life-defining health decisions. The Phlebotomist Patient Services Representative draws...

  • Phlebotomist Patient Services Representative

    2 weeks ago

    League City, United States Global Technical Talent Full time

    Phlebotomist Patient Services Representative (Onsite) Contract Duration 3 Months Description: The Phlebotomist Patient Services Representative I (PSR I) represents the face of the company to patients who come in, both as part of their health routine or for insights into life-defining health decisions. The Phlebotomist Patient Services Representative draws...

  • Senior Patient Services Representative Primary Care Part-Time

    2 days ago

    League City, Texas, United States Houston Methodist Full time

    Overview At Houston Methodist, the Senior Patient Services Representative is responsible for performing patient check in/check out functions and appointment scheduling to facilitate the patient visit experience. Responsibilities include performing more complex processes related to scheduling or other department related protocols and serving as a role model...

  • Patient Representative II

    4 weeks ago

    League City, United States UTMB Health Full time

    Patient Representative II - League City Patient Svcs League City, Texas, United States Hot Healthcare Support Services UTMB Health Requisition # 2305008 Job Description: To provide excellent patient/family experience by investigating patient/family complaints in all utmb Health settings which includes, care provided by physicians and other healthcare...

  • Patient Representative II

    3 days ago

    League City, United States UTMB Health Full time

    Patient Representative II - League City Patient Svcs League City, Texas, United States Hot Healthcare Support Services UTMB Health Requisition # 2305008 Job Description: To provide excellent patient/family experience by investigating patient/family complaints in all utmb Health settings which includes, care provided by physicians and other healthcare...

  • Patient Representative II

    2 weeks ago

    League City, United States UTMB Health Full time

    Patient Representative II - League City Patient Svcs League City, Texas, United States Hot Healthcare Support Services UTMB Health Requisition # 2305008 Job Description: To provide excellent patient/family experience by investigating patient/family complaints in all utmb Health settings which includes, care provided by physicians and other healthcare...

  • Patient Service Coordinator

    1 week ago

    Rapid City, United States CareerBuilder Full time

    Rapid City Medical Center is currently looking for a Patient Service Coordinator. You will greet and assist patients in the check-in process; which includes gathering appropriate paperwork, data entry, obtaining insurance information, and verify patient demographics. You will schedule appointments, collect co-pays or other fees due, answer phones, direct...

  • Dentist Office Patient Coordinator

    4 weeks ago

    Midwest City, United States Hero Practice Services Full time

    Location: Midwest City, OK Pay Range: From $14.00 per Hour for "Entry-Level" and up to $20.25 per Hour for Very Experienced, Well-Qualified Professionals Job Profile: Dental Front Office Coordinator Overview: Hero Practice Services is seeking a Dental Front Office Coordinator to ensure a positive first impression by efficiently executing front office...

  • Dentist Office Patient Coordinator

    2 weeks ago

    Midwest City, United States Hero Practice Services Full time

    Location: Midwest City, OK Pay Range: From $14.00 per Hour for "Entry-Level" and up to $20.25 per Hour for Very Experienced, Well-Qualified Professionals Job Profile: Dental Front Office Coordinator Overview: Hero Practice Services is seeking a Dental Front Office Coordinator to ensure a positive first impression by efficiently executing front office...