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Customer Service Sales Associate

2 months ago

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This part-time position as a Customer Service Sales Associate is essential to the success of our retail stores. We are seeking individuals who can provide excellent customer service, answer product questions, make sales transactions, and maintain the store's visual standards. The selected individual will work at Store #727646 located at 237 S Diamond Bar Blvd, Diamond Bar, CA 91765. The job duties involve customer interaction, cash handling, and ensuring customer satisfaction. We value individuals with diverse backgrounds and encourage all qualified applicants to apply, including those with disabilities and protected veteran status. We offer competitive compensation and benefits packages designed to support our employees and their families. Qualified candidates will have the opportunity to take part in a multistep application process, including an online application, digital video interview, and in-store interview. To get started, visit our Careers page and create your profile.

Key Responsibilities:

  • Ensure high levels of customer satisfaction through excellent sales service
  • Assist customers in person and over the phone by determining needs and presenting appropriate products and services
  • Build productive trust relationships with wholesale and retail customers
  • Process sales transactions accurately and consistent with policies and procedures
  • Follow and achieve sales goals on a monthly, quarterly, and yearly basis
  • Maintain precise work order files and formulas
  • Pull appropriate products from the sales floor or warehouse
  • Tint and mix products, as needed, to customer specifications
  • Stock shelves and set up displays
  • Clean store equipment
  • Load/unload delivery trucks
  • Assist in making deliveries, as needed
  • Maintain in-stock and presentable condition assigned areas
  • Remain knowledgeable on products offered and discuss available options
  • Comply with inventory control procedures
  • Suggest ways to improve sales

Minimum Requirements:

  • Must be at least eighteen (18) years of age
  • Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
  • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion.
  • Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation

Preferred Qualifications:

  • Have a valid, unrestricted Driver's License
  • Have at least a High School diploma or GED
  • Have at least one (1) year experience working in a delivery, retail, or customer service position
  • Have previous work experience selling paint and paint related products
  • Have previous work experience operating tinting and mixing equipment
  • Ability to read, write, comprehend, and communicate in more than one language
  • Ability to read, write, comprehend, and communicate in Spanish