Membership Service Associate

3 months ago

Hutchinson, United States YOUNG MEN'S CHRISTIAN ASSOCIATION OF WICHITA KANSAS Full time
Description

JOB RESPONSIBILITIES
  1. Providing excellent service by having a great knowledge of YMCA programs, services and systems.
  2. Effectively communicating the mission, vision and values of the YMCA.
  3. Responsible for following directions, being flexible and exhibiting friendly demeanor while working with people of all ages and backgrounds.
  4. Maintaining a safe and clean facility at all times.
  5. Providing excellent customer service through the following:
    • Exceeding the expectations of the members through fast and knowledgeable service
    • Greeting and becoming familiar with program participants and members by name
    • Handling all questions and concerns in a courteous, professional manner
    • Gathering feedback from members and share with supervisor to help improve service
    • Having a comprehensive knowledge of programs and facilities
    • Being prepared at all times to greet and help members
  6. Responsible for making membership retention a priority by;
    • Selling the YMCA's value, not just its facilities
    • Enforcing policies and procedures of the association to ensure a safe and professional environment
  7. Responsible for being observant and mindful of the impact the YMCA has on its members and the community.
  8. Having a comprehensive knowledge of the following YMCA systems:
    • Financial procedures: money handling, registrations and sales to ensure accuracy
    • Opening and closing procedures: perform as needed
    • Emergency procedures: being certified and prepared to implement in case of an emergency
  9. Constantly striving to improve the current services provided by:
    • Attending mandatory staff meetings and city wide customer service, sales and program trainings
    • Providing feedback and suggestions to improve services and/or systems
  10. Performing custodial duties as needed without being prompted.
  11. Supporting Strong Community Campaign efforts.
  12. Refraining from make negative comments on social networking sites.
  13. All other duties as assigned.
EFFECT ON END RESULT: Ensuring a positive, safe and enjoyable environment for all YMCA's members and staff; taking ownership of members needs and concerns, supporting overall value of association, and being part of a well-managed team that is engaged in building and fostering positive relationships.

Requirements

MINIMUM ENTRY REQUIREMENTS

Education/Experience Requirements:
  1. Minimum age of 20
  2. Minimum of one year experience in customer service and cash handling
  3. Must have high school diploma or equivalent
Physical/Mental Requirements:
  1. Must be able to frequently perform the following physical activities; bend, stoop, kneel, twist, reach with hands, sit, stand, walk, move up to 35 pounds, have finger dexterity, grasp, perform repetitive motions, talk, hear and have visual acuity to perform detailed tasks
  2. Must demonstrate an attention to detail and ability to count and do basic math associated with a cash drawer
  3. Must communicate effectively; both orally and in writing
  4. Must possess mental alertness, problem solving, organizational and task management skills; ability to make independent and sound decisions in a rapidly changing, chaotic environment
  5. Must be able to show initiative in the absence of supervision
  6. Must be able to relate to and work with diverse groups of people in a friendly and consistent manner
  7. Must present a neat and professional appearance at all times
Job Requirements:
  1. Commitment to the YMCA mission, vision and values
  2. Must attend New Employee Orientation within 30 days of hire
  3. Complete CPR/AED, First Aid, O2, Listen First Workshop, and Membership Training in accordance to Conditions of Employment
  4. Understand and abide-by all policies and procedures as set forth by the association
  5. Work a schedule that reflects the needs of the branch; including evenings and weekends

  • Membership Service Associate

    4 weeks ago

    Hutchinson, Kansas, United States YOUNG MEN'S CHRISTIAN ASSOCIATION OF WICHITA KANSAS Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Membership Service Associate. In this role, you will be responsible for providing exceptional service to our members, ensuring a positive and safe environment, and promoting the values of the YMCA.Key ResponsibilitiesProvide excellent customer service by...

  • Membership Service Associate

    4 days ago

    Hutchinson, Kansas, United States YOUNG MEN'S CHRISTIAN ASSOCIATION OF WICHITA KANSAS Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Membership Service Associate. In this role, you will be responsible for providing exceptional service to our members, ensuring a positive and safe environment, and promoting the values and mission of the YMCA.Key ResponsibilitiesProvide excellent customer...

  • Customer Service Associate

    4 weeks ago

    Hutchinson, Kansas, United States Genesis Health Clubs Full time

    Genesis Health Clubs **Job Summary** We are seeking a highly organized and detail-oriented Member Services Representative to join our team. As a key member of our front desk staff, you will be responsible for providing exceptional customer service to our members, processing membership records and accounts, and ensuring seamless billing and collections...

  • Rural Carrier Associate

    2 weeks ago

    Hutchinson, Minnesota, United States US Postal Service Full time

    Job Title: Rural Carrier AssociateAs a Rural Carrier Associate with the US Postal Service, you will be responsible for delivering mail and packages to customers along a designated rural route. This role requires a strong work ethic, attention to detail, and excellent customer service skills.Key Responsibilities:Deliver mail and packages to customers along a...

  • Customer Service Associate

    4 weeks ago

    Hutchinson, United States Ollie's Bargain Outlet, Inc. Full time

    Ollie's Bargain Outlet - 1500 E 11th Ave [Retail Associate / Team Member] As a Customer Service Associate at Ollie's Bargain Outlet, you'll: Greet and acknowledge every customer as they enter and exit the store and as they approach the front end; Accurately and efficiently operate the register; Approve refunds for other Associates up to a specified dollar...

  • Cashier & Front End Services Associate

    2 weeks ago

    Hutchinson, Minnesota, United States Wal-Mart Stores , Inc. Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Cashier & Front End Services Associate to join our team at Walmart. As a key member of our store team, you will play a vital role in providing exceptional customer service and ensuring a positive shopping experience for our customers.Key ResponsibilitiesProvide excellent customer service by...

  • Pediatric Nurse Specialist

    1 week ago

    Hutchinson, Minnesota, United States Pediatric Home Service Full time

    Make a Difference in the Lives of Teenage and Young Adult ClientsAt Pediatric Home Service, we're on a mission to provide top-notch, one-on-one care to young heroes facing medical complexities. As a Pediatric Nurse Specialist, you'll have the opportunity to work with an amazing teenage and young adult population with trachs, vents, and g-tubes who are ready...

  • Pediatric RN/LPN in Hutchinson, MN

    5 days ago

    Hutchinson, United States Pediatric Home Service Full time

    Are you ready to make this fall unforgettable? Join our team of pediatric nurses and dive into a season of care, compassion, and colorful adventures! At Pediatric Home Service, we believe in nurturing young hearts and minds with every step of the way. From pumpkin patch playdates to cozy bedtime stories, we provide 1:1 care that makes a real difference. THE...

  • Customer Service Associate

    3 weeks ago

    Hutchinson, Kansas, United States Family Dollar Full time

    Customer Service Representative at Family DollarAs a valued member of our team, you will be responsible for delivering exceptional customer service to our customers. Your primary focus will be on providing a positive shopping experience, ensuring that customers find what they need and leave the store satisfied.Key Responsibilities:Provide exceptional...

  • Customer Service Associate

    1 week ago

    Hutchinson, Kansas, United States Family Dollar Full time

    As a Customer Service Representative at Family Dollar, you will be responsible for delivering exceptional customer experiences. Key responsibilities include greeting customers, assisting with merchandise selection, and completing cash register transactions. You will also be required to answer questions regarding the store and its products. This role is ideal...

  • Sales Associate

    2 weeks ago

    Hutchinson, Minnesota, United States Walmart Full time

    Walmart Sales Associate Job DescriptionAs a Sales Associate at Walmart, you will be responsible for providing excellent customer service and ensuring a positive shopping experience for our customers.Key Responsibilities:Review customer orders and locate merchandise on the sales floorEnsure customer orders are filled accurately and efficientlySmile, greet,...

  • Associate Banker

    2 months ago

    Hutchinson, United States Bank of Montreal Full time

    Application Deadline:10/30/2024 Address:829 E. 30th Ave. Job Family Group:Retail Banking Sales & Service. Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solu Customer Experience, Banker, Associate, Banking, Skills, Retail, Financial

  • Sales Associate Position

    2 weeks ago

    Hutchinson, Kansas, United States Spirit Halloween Full time

    Spirit Halloween Sales Associate Job DescriptionWe are seeking a Sales Associate to join our team at Spirit Halloween. As a Sales Associate, you will be responsible for:Key Responsibilities:Providing excellent customer service and ensuring a positive shopping experience for all guests.Demonstrating knowledge of store products and using this knowledge to...

  • Sales Associate

    2 weeks ago

    Hutchinson, Kansas, United States Westlake Hardware Full time

    About Westlake Ace HardwareWestlake Ace Hardware is a leading hardware retailer in the United States, with a rich history spanning over a century. Our company values diversity and inclusivity, and we strive to create a positive and professional work environment for our associates. As a Sales Associate, you will play a crucial role in delivering exceptional...

  • Sales Associate

    1 week ago

    Hutchinson, Minnesota, United States Taco Bell Full time

    Key Responsibilities: Ensure customer satisfaction by providing quick, efficient service and quality products. Provide excellence in quality, service, and cleanliness. Maintain knowledge and operation of all equipment. Follow and abide by all safety rules, policies, and procedures.About the Role:Taco Bell is seeking a dedicated and enthusiastic team member...

  • Sales Floor Associate

    2 weeks ago

    Hutchinson, Kansas, United States Dollar Tree Full time

    Job Title: Sales Floor AssociateDollar Tree is seeking a Sales Floor Associate to join our team. As a Sales Floor Associate, you will be responsible for handling all sales transactions, maintaining security of all cash, and providing excellent customer service. You will also be responsible for maintaining a pleasant and friendly attitude with customers,...

  • Customer Service Representative

    3 weeks ago

    Hutchinson, Kansas, United States Ollie's Bargain Outlet, Inc. Full time

    Customer Service Associate Job DescriptionOllie's Bargain Outlet, Inc. is seeking a highly motivated and customer-focused Customer Service Associate to join our team.Key Responsibilities:Greet and acknowledge every customer with a positive and friendly approach.Accurately and efficiently operate the register, approve refunds for other associates, and assist...

  • Physician Opportunity in a Thriving Community

    4 days ago

    Hutchinson, Kansas, United States Britt Medical Search Full time

    Exceptional Opportunity for an Internal Medicine PhysicianWe are seeking a highly skilled and dedicated internal medicine physician to join our team in a thriving community. Our medical group offers a full range of services, including a state-of-the-art lab, walk-in care, and a robust radiology department with advanced imaging capabilities.Benefits and...

  • Sales Associate

    2 days ago

    Hutchinson, Minnesota, United States Walmart Full time

    Job Summary: As a Sales Associate at Walmart, you will be responsible for providing excellent customer service and ensuring customer orders are filled accurately. Key responsibilities include reviewing customer orders, locating and selecting merchandise on the sales floor, and dispensing customer orders quickly and accurately in varying weather...

  • Home Team Associate

    6 days ago

    Hutchinson, Kansas, United States Walmart Full time

    Job Summary:We are seeking a highly motivated and customer-focused individual to join our sales floor team as a Home Team Associate. As a key member of our team, you will be responsible for providing exceptional customer service, maintaining a clean and organized sales floor, and promoting our products to customers.Key Responsibilities:Provide excellent...