Membership Service Associate

4 weeks ago


Hutchinson, Kansas, United States YOUNG MEN'S CHRISTIAN ASSOCIATION OF WICHITA KANSAS Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Membership Service Associate. In this role, you will be responsible for providing exceptional service to our members, ensuring a positive and safe environment, and promoting the values and mission of the YMCA.

Key Responsibilities
  • Provide excellent customer service by greeting members, answering questions, and resolving concerns in a timely and professional manner.
  • Ensure a safe and clean facility by performing custodial duties and maintaining a high level of cleanliness.
  • Support membership retention efforts by selling the value of the YMCA and enforcing policies and procedures.
  • Develop and maintain a comprehensive knowledge of YMCA programs, services, and systems.
  • Participate in ongoing training and development to improve skills and knowledge.
Requirements
  • Minimum age of 20
  • Minimum of one year experience in customer service and cash handling
  • High school diploma or equivalent
  • Ability to work a schedule that reflects the needs of the branch, including evenings and weekends
Working Conditions

This position requires the ability to work in a fast-paced environment, handle multiple tasks simultaneously, and maintain a high level of energy and enthusiasm. The successful candidate will be able to work independently and as part of a team, and will be committed to the YMCA's mission, vision, and values.


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