Account Service Manager Sr

3 weeks ago

Walnut Creek, United States Elevance Health Full time

**Account Service Manager Sr - Large Group** **Locations: CA-Walnut Creek, CA-Costa Mesa, CA-Woodland Hills, CA-Rancho Cordova.** This position will work in a hybrid model (remote and office). The ideal candidate must live within 50 miles of one of our Elevance Health PulsePoint locations listed on the requisition. The **Account Service Manager Sr** is responsible for providing highly advanced account management representation and strategic planning for major accounts and serves as a lead for assigned accounts and units. **How you will make an impact:** + To provide strategic planning and account management for large accounts. + Directs and manages the administration of contractual requirements and obligations. + Manages the new and renewal implementation process for accounts. Interfaces with operations to ensure smooth delivery of services. + Maintains ongoing account relationships at multiple levels throughout the customer's organization. Makes recommendations for improvements to meet customers¿ expectations. + Develops implementation processes and manages reporting processes to ensure client retention and high levels of account satisfaction. + Provides both on-site and off-site account management, which may include interpreting plan design, researching and resolving phone and written inquiries, and resolving claims, benefit, and enrollment issues. + Presents monthly, ad hoc, mid-year, and annual utilization and benefit reporting to the broker and client. + Coordinates open enrollment meetings, renewal process, and training sessions. + Participates in efforts to support standardization across accounts and works in multi-disciplinary teams to design and implement product and operational enhancements. + Provides guidance or expertise to less experienced account service managers. Makes routine account visits. **Minimum Requirements** + Requires a BA/BS and a minimum of 5 years of experience managing business operations and/or customer relationships; or any combination of education and experience that would provide an equivalent background. A sales license may be required. **Preferred Experience, Skills, and Capabilities:** + Excellent written, oral, presentation, and interpersonal communication skills with the proven ability to between multiple parties strongly preferred. + Proven ability to resolve complex issues in a fast-paced and high-demand environment is strongly preferred. + Proficient in Microsoft Office Products: Excel, Teams, WGS, and Salesforce highly preferred. For candidates working in person or remotely in the below locations, the salary* range for this specific position is $95,656 to $156,528. Locations: California; Colorado; Hawaii; Nevada; New York; Washington State; Jersey City, NJ In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the company. The company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws. * The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

  • Field Service Account Manager

    2 weeks ago

    Walnut Creek, United States Clean Harbors Full time

    Clean Harbors is seeking a Field Services Account Manager, to join the Environmental Sales team. The Field Services Account Manager is responsible for hunting and obtaining new Field Services business at existing accounts and new customers within an assigned territory. As an experienced professional, a Field Services Account Manager develop and deepen...

  • Accounting Manager

    2 weeks ago

    Walnut Creek, United States The Arcticom Group Full time

    Job DescriptionJob DescriptionThe Arcticom Group (“TAG”) is a U.S.-based network of commercial and industrial mechanical services companies that provide HVACR service and maintenance and installation services. TAG is committed to being an “employer of choice” and ensuring employees have a home where they can learn and grow. With competitive...

  • Account Manager

    3 weeks ago

    Walnut Creek, United States Clean Harbors Full time

    HPC-Industrial , powered by Clean Harbors in Benicia, CA is looking for an Account Manager to join our safety conscious team! The Account Manager is directly responsible for the profitable revenue growth for their assigned line of business. Duties include adding new accounts and expanding and/or maintaining existing accounts. Environmental experience is...

  • Accounting Manager

    3 days ago

    Walnut Creek, United States Berding & Weil LLP Full time

    Job Title : Accounting Manager Reports To : Managing Partner Department : Accounting DUTIES AND RESPONSIBILITIESManage and develop the firm's Billing, Accounts Receivable, Accounts Payable, and Payroll team members, which includes but is not limited to hiring, training, assignment of work, performance evaluations, discipline, termination, and salary...

  • Accounting Manager

    7 days ago

    Walnut Creek, United States Berding & Weil LLP Full time

    Job DescriptionJob DescriptionJob Title: Accounting ManagerReports To: Managing Partner Department: AccountingJob Type: Full Time - ExemptAbout us: BERDING|WEIL is the largest and most experienced construction defect and common interest development law firm in California. We provide superior, client-focused legal services and solutions to community...

  • Accounting Manager

    2 days ago

    Walnut Creek, United States Century Group Full time

    We are seeking a highly motivated and detail-oriented individual who is passionate about the construction industry and has a strong background in accounting and finance. The Accounting Manager will be responsible for helping process the daily financial operations of the company. Exact compensation may vary based on skills, experience and location. Expected...

  • Sr. Technical

    1 month ago

    Walnut Creek, United States Cypress HCM Full time

    Job DescriptionJob DescriptionSr. Technical & Creative Recruiter Cypress was founded to simplify companies’ hiring efforts by combining an intimate knowledge of our customer’s technologies, environments, and processes with providing a superior level of customer service. Position Summary:The Sr. Technical & Creative Recruiters at Cypress identify,...

  • Accounting Manager

    2 days ago

    Walnut Creek, United States Lockehouse Retail Group, Inc. Full time

    We are currently seeking a confident, self-motivated individual in a pivotal role for a full-time Accounting Manager in our Walnut Creek office! You will be working under the CFO and alongside several of our teams to provide accounting support and expertise across our various sister companies including Commercial Brokerage and Real Estate Development and...

  • Entry Level Account Manager

    2 weeks ago

    Walnut Creek, United States Rb Marketing LLC Full time

    Our team at RB Marketing works closely with charitable and not-for-profit organizations to increase awareness and provide crucial support for their initiatives. By engaging community members through a personalized and face-to-face environment, our team is able to create genuine connections that provide our clients with lasting and even life-long supporters....

  • Entry Level Account Manager

    2 weeks ago

    Walnut Creek, United States Rb Marketing LLC Full time

    Our team at RB Marketing works closely with charitable and not-for-profit organizations to increase awareness and provide crucial support for their initiatives. By engaging community members through a personalized and face-to-face environment, our team is able to create genuine connections that provide our clients with lasting and even life-long supporters....

  • Entry Level Account Manager

    3 weeks ago

    Walnut Creek, United States Rb Marketing LLC Full time

    Our team at RB Marketing works closely with charitable and not-for-profit organizations to increase awareness and provide crucial support for their initiatives. By engaging community members through a personalized and face-to-face environment, our team is able to create genuine connections that provide our clients with lasting and even life-long supporters....

  • Assurance, Audit Manager

    1 day ago

    Walnut Creek, United States MGO Full time

    Overview: At **MGO** we believe that human care comes first. Only when our talent thrives can they deliver their very best to our clients. We are honored to serve agents of change in culture-shaping industries - including cannabis, sports and entertainment, technology and state and local government. We stay at the forefront by empowering the next generation...

  • Accountant for Property Management Firm

    1 week ago

    Walnut Creek, United States International Staff Consulting Full time

    Property Management firm is looking for an accountant to focus on preparing and maintaining financial records to track the organization's assets, liabilities, profit and loss, tax liabilities, and other related financial activities. Prior experience with Yardi is required. Maintain general ledger accounts by reconciling accounts receivable and accounts...

  • Client HR Account Manager

    3 weeks ago

    Walnut Creek, United States Aspen HR Full time

    Our Opportunity:The Client HR Account Manager serves as a primary point of contact for assigned clients and is responsible for client retention and satisfaction through engagement and utilization of AspenHR products and services. This role is part of a service team delivering high touch, white glove service to clients and worksite employees. The individual...

  • Client HR Account Manager

    6 days ago

    Walnut Creek, United States Aspen HR Full time

    Our Opportunity: The Client HR Account Manager serves as a primary point of contact for assigned clients and is responsible for client retention and satisfaction through engagement and utilization of AspenHR products and services. This role is part of a service team delivering high touch, white glove service to clients and worksite employees. The individual...

  • Commercial Insurance Account Manager

    3 weeks ago

    Walnut Creek, United States Capstone Search Group Full time

    Job DescriptionJob DescriptionAbout the RoleThe Commercial Insurance Account Manager- Construction for a national insurance broker’s northern California operations team supports client administration, marketing, and retention of middle market accounts. This position is part of the construction group. They require experience with...

  • Client Service Manager- Real Estate and Hospitality Practice

    3 weeks ago

    Walnut Creek, United States Arthur J. Gallagher & Company Full time

    The Branch Client Service Manager II is accountable for delivering high quality and efficient service to both internal and external clients through the day-to-day account management of an assigned group of accounts within a Branch that consistently m Client Service, Service Manager, Hospitality, Real Estate, Estate, Practice, Insurance, Retail

  • Manager of Human Resources

    3 weeks ago

    Walnut Creek, United States Consumer Credit Counseling Service Full time

    Manager of Human Resources & Finance Contra Costa Christian Schools seeks a dynamic and effective Manager of Human Resources & Finance to effectively manage procedures, communications, and record keeping. Position DetailsThis is a full-time, 12 month exempt positionReports to the Head of SchoolQualifications:BA/BS degree in human resources or HR management,...

  • Manager of Human Resources

    3 weeks ago

    Walnut Creek, United States Consumer Credit Counseling Service Full time

    Manager of Human Resources & Finance Contra Costa Christian Schools seeks a dynamic and effective Manager of Human Resources & Finance to effectively manage procedures, communications, and record keeping. Position Details This is a full-time, 12 month exempt position Reports to the Head of School Qualifications: BA/BS degree in human resources or HR...

  • LMFT / LCSW / LPCC - Program Manager (In-person)

    2 weeks ago

    Walnut Creek, United States Adolescent Growth Full time

    Job DescriptionJob Description DEFINITION This position involves planning, organizing, directing, coordinating, and evaluating major programs within the Growth Centers of America network. Additionally, the role involves acting as a liaison between assigned program areas and division management and assisting the Director and Sr. Behavioral Health Managers in...