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Customer Service Admin

4 months ago


Union, United States Techequip Full time

**Customer Service Admin - Cincinnati, OH**

**SUMMARY OF RESPONSIBILITY:**

Technical Equipment is seeking an ambitious and conscientious Billing Coordinator for our Cincinnati location. This role will provide the right individual with opportunities to work for a great company in a fast-paced, growing industry.

**Essential Functions:**

* Process billing transactions

* Submission of invoices to customers

* Processing incoming customer payments and investigating any billing questions from customers

* Processing vendor invoices

* Help with coordination of return authorizations and proof of deliveries

* Act as a backup resource to the Parts department to handle incoming customer requests for replacement parts, including quoting pricing and availability and processing orders with vendors

* File order documents pertaining to parts orders

* Act as a backup resource to the Accessory department to handle incoming orders, including order fulfillment, communication with customer and TES salesperson and processing billing

* General administrative duties including opening mail, helping to answer incoming phone calls, filing, helping to coordinate and schedule company meetings and events.

**Other Functions:**

* Perform related duties as required

**The duties listed above are intended only as illustration of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar or a logical assignment to the position.**

**QUALIFICATIONS AND COMPETENCIES:**

* Minimum two years of experience in an administrative position or related field required.

* Intermediate proficiency in Microsoft Office Suite is required.

* Ability to work in a fast-paced environment and manage multiple priorities.

* Strong interpersonal skills essential

* Exhibit excellent teamwork skills

* Demonstrate accuracy and thoroughness of work; monitors to ensure quality.

* Strong written and verbal communication, listening, organization and priority setting skills required.

**Mental and physical requirements:**

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

* Must be highly mobile, able to access all areas of the premises.

* Ability to concentrate and remain focused while handling multiple tasks, responsibilities and projects.

* Ability to sit for prolonged period of times.

* Must be able to perform bending, twisting, stooping, reaching and lifting of moderate to heavy weight material up to 50 lbs. with assistance from equipment or other employees.

* Ability to frequently use hands and arms to finger and reach.

* Vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.

* Ability to keep his/her composure with the public and co-workers in everyday, stressful situations.

Morris Group, Inc. offers competitive salary, comprehensive benefits packages, and tuition reimbursement.

Morris Group, Inc., including all operating subsidiaries, is an EO Employer-M/F/Veteran/Disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity, or any other protected class.