Seasonal Event Assistant

4 weeks ago

Hingham, United States The Trustees of Reservations Full time
Job Details

Job Location
South Shore Region - Hingham, MA

Position Type
Seasonal

Description

About The Organization:

The Trustees is an organization with a fascinating past and an exciting future. Our places are open to all and we thrive by involving as many people as possible in what we do. Founded in 1891, by a group of visionary volunteers, we preserve, for public use and enjoyment, properties of exceptional scenic, historic, and ecological value in Massachusetts and work to protect special places across the state. We have helped protect more than 50,000 acres, including 25,000+ acres on more than 100 reservations that are all open to the public. We are a nonprofit conservation organization funded and supported entirely by our visitors, supporters, volunteers, and more than 40,000 members.

Our seasonal staff plays an integral role in ensuring that our visitors enjoy our extraordinary places. With the change to warmer temperatures, we experience an influx of visitors of all ages and backgrounds who want to explore and be inspired by our properties. Sandy beaches, wooded trails, cultural gardens, historic homes, community supported agriculture-there are many ways for visitors to discover and explore The Trustees, and just as many opportunities for seasonal employees to make each visitor's experience special.

Position Summary:

The role of the Event Assistant is to manage small programs/events, assist with larger events, lead birthday party programs, promote Trustees membership and engage and excite visitors, program participants, and private lessees at the South Shore Portfolio properties. The position is part time, year-round, often on weekends, evenings, and holidays. The Event Assistant is responsible for assisting with onsite execution of public programs and private events. Tasks may range from event set up (moving tables and chairs,) organization and decor, greeting/checking-in participants upon arrival, assisting with classes (material set-up and break-down), selling memberships and providing membership information to visitors, accessing guest lists from Trustees software, and more. At all events and programs, the Event Assistant will educate and encourage visitors to support The Trustees through a variety of outlets. Events and programming are farm-based or nature-based; a significant amount of programming occurs outdoors.

Pay Rate: $18.00 per hour

In This Role You Will:

Essential Functions:
  • Assist Engagement Manager or other managers with event set up such as moving tables & chairs, decorating, and providing Trustees marketing and educational material.
  • Lead smaller programs, including Saturday Open Barnyard programs, and events independently.
  • Lead birthday party programs and other private group programs.
  • Assist instructors with classes and workshops.
  • Assist with private events as on the on-site staff member and liaise with private lessees on site.
  • Educate visitors about The Trustees mission and value of membership; sell memberships on site using Acme software.
  • Greet and/or check-in visitors upon arrival and orient them to the property; provide exceptional customer service by answering questions, problem solving, and directing visitors, as needed.
  • Supervise volunteers during each event.
  • Be familiar with and enforce property rules and regulations.
  • Keep event areas organized, clean, and orderly to deliver a positive visitor experience.
  • Perform opening and closing procedures during each shift and perform cash or credit sales transactions. Use basic computer skills and have the ability to learn new systems, including processing credit card transactions using Shopify and logging hours using Paycom.
  • Communicate regularly with staff to report safety concerns, incidents, maintenance needs, and program assessment.
  • Other duties as assigned.
Qualifications

Qualifications:
  • Outgoing, friendly, enthusiastic; must enjoy working with the public, including children and families.
  • Experience or a background working within natural or farm settings, nature education, ecology and farm animals preferred.
  • Experience working with children in educational settings a plus.
  • Responsible and committed, with exceptional attention to detail and safety.
  • Available to work weekends, occasional holidays, and evenings.
  • Articulate, confident, and calm when confronted by uncooperative visitors and when handling emergencies.
  • Ability to work independently.
  • CPR & First Aid certification desirable.
  • Committed to the mission of The Trustees.
  • Committed to a great visitor experience.
Other Requirements:
  • Satisfactory criminal background check (CORI and SORI)
  • Flexibility to work nights and weekends is required.
Working Conditions:
  • Variable outdoor weather conditions.
  • Ability to lift 40 pounds required.


The Trustees offers competitive compensation and the opportunity to be part of a dedicated team across the Commonwealth who love the outdoors, who love the distinctive charms of New England, and who believe in celebrating and protecting our special places, for everyone, forever.

In addition to being an Equal Opportunity Employer, The Trustees of Reservations aim to create a thriving, inclusive workplace that values each member of our team. We aspire to reflect and effectively serve the residents and communities of Massachusetts who are at the core of our mission.

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