Client Service Representative
2 weeks ago
Client Service RepresentativeDepartment: ReceptionistsEmployment Type: Full TimeLocation: Charlottesville, VirginiaCompensation: $17.00 - $20.00 / hourDescriptionJoin our team as the welcoming face of our practice As a CSR, you'll be providing top-tier service to our clients and their pets. Responsibilities include greeting clients, managing patient records, answering inquiries, processing payments, and ensuring clear, compassionate communication.The role of the Customer Service Representative (CSR) is to provide the highest level of customer service and care. This is done by answering phones, answering client questions, pulling patient charts, checking clients in and out, and accepting payments. A CSR will always maintain a professional appearance and behave in a professional manner, speak clearly and slowly for clients to understand, and relay reliable information to clients as directed by the veterinarian and/or veterinary technicians. If any problems arise, the receptionist should report them to the practice manager immediately.If you're ready to make an impact and support our team in delivering excellent care, we'd love to hear from you Some of the responsibilities you will own in this role: Can provide patience, empathy, and compassion for clients and patients. Can communicate well with team members and clients in a professional, respectful manner. Can provide exceptional service to every client by identifying their needs and wants. Can answer phones efficiently with a positive tone of voice. Effective verbal and listening communications skills Attention to detail and high level of accuracy Able to perform several tasks concurrently with ease and professionalism. Effective organizational skills Effective written communications skills Analytical and problem-solving skills Computer skills including spreadsheet and word processing programs Ability to maintain a high level of accuracy in preparing and entering information. Stress and time management skills Understands the importance of a clean and orderly facility; keeps reception area (all client and employee areas, public restroom, foyer) and outside client walkways clean, organized, and litter-free. Maintain positive, cooperative relationships with other employees. Can prepare client transactions, accept payment, and/or explain payment policy to clients in accordance with hospital financial policies. Can explain necessary follow-up and homecare instructions. Can effectively utilize the practice management software in accordance with hospital standards. Familiar with veterinary medical terminology and knowledgeable about hospital procedures, policies, and services. Performs other duties as assigned.Preferred QualificationsEDUCATION AND LICENSURE REQUIREMENTSHigh school Diploma or Equivalent Previous on-the-job training is desirable, but not required. EXPERIENCE REQUIREMENTS Previous experience working in a veterinary clinic or animal care setting preferred. PERSONAL REQUIREMENTS Minimum of 18 years of age. Genuinely enjoys working with people and animals. Possess initiative, follow through and a "can do" attitude. Can remain calm and efficient during a crisis. Well-spoken (able to read, write, speak, and understand English well) and approaches his/her job duties in a mature nature. Ability to convey information effectively and correctly. Physical Effort: Work requires lifting, carrying, sitting and standing for extended periods of time. Must be able to lift up to 40lbs unassisted.May be exposed to unpleasant odors, noises, and animal waste.BenefitsPaid time offHealth insuranceDental InsuranceVision insuranceEmployee discountsFlexible schedules401K with company matchTraining and Career development
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Client Service Representative
6 months ago
Charlottesville, United States VetEvolve VA LLC Full timeJob Type Full-time Description VETSS is a general practice and urgent care hospital located in Charlottesville, VA. We are seeking a part-time or full-time Client Service Representative to join our team. The Client Service Representative (CSR) is a vital member of our team, being the first point of contact for our clients and providing exceptional client...
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Client Service Representative
2 weeks ago
Charlottesville, United States VetEvolve VA LLC Full timeJob Type Full-time Description Hollymead Veterinary Hospital is a general practice and urgent care hospital located in Charlottesville, VA. We are seeking a part-time or full-time Client Service Representative to join our team. The Client Service Representative (CSR) is a vital member of our team, being the first point of contact for our clients and...
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Laboratory Client Services Representative
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Charlottesville, Virginia, United States Neroli Med Spa Full timeJob OverviewAt Neroli Med Spa, we are seeking a skilled Client Services Team Member to join our team. The ideal candidate will possess excellent communication skills and the ability to provide exceptional service to our high-end clients.Key ResponsibilitiesCoordinate guest appointments and experiences via phone, email, and textProvide outstanding service to...
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Charlottesville, United States vacle Full timeWe are looking for an efficient and skilled Customer Service Representative for our call center. As a Customer Service Representative, your job is to provide excellent customer support to our clients. You will act as a liaison between our company and the clients. You will be required to respond to customers' queries and resolve them as soon as possible. Your...
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Client Services Associate
2 weeks ago
charlottesville, United States TalentWealth Full timeTalentWealth Recruiting, a boutique recruiting firm focusing on financial services positions, is assisting an independent financial advisory practice in Charlottesville, VA in hiring a Financial Advisor Assistant.Job Overview The Client Services Associate provides exceptional client service and support to our team of financial advisors and staff. This person...
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Client Services Associate
1 month ago
Charlottesville, United States TalentWealth Full timeTalentWealth Recruiting, a boutique recruiting firm focusing on financial services positions, is assisting an independent financial advisory practice in Charlottesville, VA in hiring a Financial Advisor Assistant.Job Overview The Client Services Associate provides exceptional client service and support to our team of financial advisors and staff. This person...
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Client Services Associate
3 months ago
Charlottesville, United States TalentWealth Full timeTalentWealth Recruiting, a boutique recruiting firm focusing on financial services positions, is assisting an independent financial advisory practice in Charlottesville, VA in hiring a Financial Advisor Assistant.Job Overview The Client Services Associate provides exceptional client service and support to our team of financial advisors and staff. This person...
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Client Services Associate
1 month ago
charlottesville, United States TalentWealth Full timeTalentWealth Recruiting, a boutique recruiting firm focusing on financial services positions, is assisting an independent financial advisory practice in Charlottesville, VA in hiring a Financial Advisor Assistant.Job Overview The Client Services Associate provides exceptional client service and support to our team of financial advisors and staff. This person...
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Insurance Customer Service Representative
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Client Service Coordinator
6 months ago
Charlottesville, United States CareerBuilder Full timeSUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming,...
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Laboratory Client Services Rep
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Charlottesville, United States University of Virginia Health System Full timeProvides customer service and laboratory–related communication regarding specimen submission and reporting of results to healthcare providers that use the UVA Medical Laboratories. Communicates patient results clearly accurately and effectively to laboratory clients.Serves as a resource to clients regarding test requirements specimen submission and other...
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Charlottesville, United States Albemarle Heating & Air Inc Full timeAlbemarle Heating & Air - Customer Service Representative Are you a highly motivated individual who's ready to start a new career in the HVAC & Plumbing field? Do you enjoy solving problems and providing exceptional customer service? If so, Albemarle Heating & Air has an immediate opening in Charlottesville, VA. At Albemarle Heating & Air, we are dedicated...
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Laboratory Client Services Rep
4 weeks ago
Charlottesville, United States University of Virginia Health System Full timeProvides customer service and laboratory–related communication regarding specimen submission and reporting of results to healthcare providers that use the UVA Medical Laboratories. Communicates patient results clearly accurately and effectively to laboratory clients.Serves as a resource to clients regarding test requirements specimen submission and...
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Customer Service Representative
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Charlottesville, Virginia, United States Domino's Pizza LLC Full timeDomino's Pizza Team Member Job SummaryAs a Customer Service Representative at Domino's Pizza LLC, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests. Your key responsibilities will include:Key Responsibilities:Greet customers and provide them with a welcoming and engaging experience.Take...
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Customer Service Representative
1 month ago
Charlottesville, Virginia, United States Albemarle Heating & Air Inc Full timeCustomer Service RepresentativeAt Albemarle Heating & Air, we're seeking a highly motivated individual to join our team as a Customer Service Representative. As a key member of our customer-facing team, you'll play a crucial role in ensuring the quality of our customers' HVAC & Plumbing systems.Responsibilities:Interact with customers via telephone, email,...
