Client Service Representative

2 months ago


Charlottesville, United States VetEvolve VA LLC Full time

Job Type

Full-time

Description

Hollymead Veterinary Hospital is a general practice and urgent care hospital located in Charlottesville, VA. We are seeking a part-time or full-time Client Service Representative to join our team.

The Client Service Representative (CSR) is a vital member of our team, being the first point of contact for our clients and providing exceptional client services by demonstrating compassion and effective communication skills.

Our core values are compassion, collaboration, respect and support. We promote a learning environment and understand the importance of work-life balance.

Responsibilities include but are not limited to:

  • Managing the appointment schedule
  • Serving as the go-between with clients and the medical team to handle prescription refill requests & relay client's questions
  • Checking patients in and out; processing payments
  • Engaging with clients to promote the human-animal bond, maintaining positive relationship between clients and our hospital
  • Maintaining the lobby and entrance to ensure a safe and clean environment
  • Ensuring accurate patient and client information in our system
  • Preparing appropriate forms for clients to complete; receiving records from previous veterinary hospitals and updating vaccine information so patient reminders are accurate
Benefits include:
  • Health/dental/vision
  • Short-term and long-term disability
  • 401k
  • Flexible schedule
  • Paid time off
  • License reimbursement
  • Hospital-funded CE opportunities
  • Employee assistance program, and mental health resources
  • Uniform allowance
  • Generous pet discount program
  • Career growth opportunities


Requirements

Effective written and oral communication skills

Basic veterinary knowledge and terminology

Proficient with office software and equipment

Able to stand and/or sit for extended period of time; shifts range from 9-12 hours

Client-focused and compassionate attitude

Able to adapt and remain calm in stressful situations

Available to work some weekend shifts

  • Charlottesville, United States vacle Full time

    We are looking for an efficient and skilled Customer Service Representative for our call center. As a Customer Service Representative, your job is to provide excellent customer support to our clients. You will act as a liaison between our company and the clients. You will be required to respond to customers' queries and resolve them as soon as possible. Your...


  • Charlottesville, Virginia, United States Interim HealthCare of Charlottesville, VA Full time

    About UsInterim HealthCare of Charlottesville, VA is a leading provider of in-home care services. Our mission is to improve lives through personalized care and support.Role OverviewWe are seeking a Client Service Representative to join our team. As a CSR, you will play a critical role in delivering exceptional customer service to our patients and referral...


  • Charlottesville, Virginia, United States JAUNT, Inc. Full time

    Job Description:We are seeking a highly skilled Customer Service Representative to join our team at JAUNT, Inc.The ideal candidate will have excellent communication skills, be flexible, and possess the ability to work well both independently and cooperatively with others.Salary: $45,000 - $60,000 per year, depending on experience.Job Responsibilities:Accept...


  • Charlottesville, Virginia, United States The Wyant Group Full time

    Job SummaryWe are seeking a highly skilled Insurance Service Representative to join our team at The Wyant Group.This role involves providing exceptional customer service, educating clients about insurance options, and developing leads to drive business growth.The ideal candidate will possess excellent communication skills, a customer-focused approach, and...


  • Charlottesville, Virginia, United States vacle Full time

    About Our Company We are a rapidly growing company seeking an experienced Customer Service Representative to join our team. As a key member of our team, you will play a vital role in delivering exceptional customer service to our clients. Job Summary: Deliver outstanding customer service to our clients. We offer a competitive salary of $42,000 per annum,...


  • Charlottesville, United States Monfalcone & Garris, PC Full time

    Job DescriptionJob DescriptionWe are seeking a Customer Service representative to join our team. You will be the first interaction many clients have with the company and you will perform clerical and administrative functions in order to drive company success and growth. First for foremost, we are looking for someone with a positive attitude, energetic and...


  • Charlottesville, United States TalentWealth Full time

    TalentWealth Recruiting, a boutique recruiting firm focusing on financial services positions, is assisting an independent financial advisory practice in Charlottesville, VA in hiring a Financial Advisor Assistant.Job Overview The Client Services Associate provides exceptional client service and support to our team of financial advisors and staff. This person...


  • charlottesville, United States TalentWealth Full time

    TalentWealth Recruiting, a boutique recruiting firm focusing on financial services positions, is assisting an independent financial advisory practice in Charlottesville, VA in hiring a Financial Advisor Assistant.Job Overview The Client Services Associate provides exceptional client service and support to our team of financial advisors and staff. This person...


  • Charlottesville, Virginia, United States City of Charlottesville, VA Full time

    Job SummaryWe are seeking a skilled Customer Service Representative to join our team at the City of Charlottesville, VA. This is a temporary position that requires excellent communication and customer service skills.The successful candidate will be responsible for providing exceptional customer service, answering questions, and resolving issues in a timely...


  • Charlottesville, United States CareerBuilder Full time

    SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming,...


  • Charlottesville, Virginia, United States vacle Full time

    Client Support SpecialistWe are looking for a skilled Client Support Specialist to join our team. As a Client Support Specialist, your primary role will be to provide exceptional customer support to our clients.The ideal candidate will have a strong understanding of CRM software and be able to communicate effectively with customers.Update and maintain...


  • Charlottesville, Virginia, United States Domino's Pizza LLC Full time

    About Domino's">At Domino's, we're looking for a Customer Service Representative to join our team. This role involves creating a great customer experience by greeting customers, taking orders, and maintaining the front of the store.We offer a competitive $15 - $18 per hour salary, depending on experience, with opportunities for advancement. As a Customer...


  • Charlottesville, Virginia, United States The Wyant Group Full time

    About the JobWe are looking for an experienced Insurance Service Representative to join our team at The Wyant Group. As an Insurance Service Representative, you will be responsible for providing excellent customer service, resolving complex issues, and meeting the needs of our clients.Your primary responsibilities will include:Responding to customer...


  • Charlottesville, United States Kevin Mann - State Farm Agent Full time

    About UsKevin Mann - State Farm Agent is a dynamic insurance agency dedicated to providing exceptional service to our clients. We are committed to building long-term relationships with our customers and delivering tailored solutions to meet their unique needs.The RoleThis Customer Service Representative position plays a critical role in ensuring that our...


  • Charlottesville, Virginia, United States Which Wich Superior Sandwiches Full time

    **About the Role:We are seeking a skilled Customer Service Representative to join our team at Which Wich Superior Sandwiches. As a Customer Service Representative, you will be responsible for providing exceptional customer experiences and ensuring seamless transactions.**Key Responsibilities:Taking orders from customers and processing payments accurately and...


  • Charlottesville, Virginia, United States Penske Full time

    Penske is a leading transportation provider that offers innovative solutions to companies and individuals. We are seeking a Customer Service Representative to join our team in Charlottesville, VA.The successful candidate will be responsible for ensuring vehicles are fueled, cleaned, and safe for operation. This role involves greeting customers, performing...


  • Charlottesville, Virginia, United States Charlottesville Noland Full time

    About the RoleWe are seeking a highly motivated and results-driven Customer Service Representative to join our Sales Team at Charlottesville Noland.


  • Charlottesville, Virginia, United States Domino's Pizza LLC Full time

    Job OverviewDream of working in a dynamic environment where you can make a difference in people's lives? As a Customer Service Representative at Domino's, you'll have the opportunity to provide exceptional customer service and work as part of a fast-paced team.


  • Charlottesville, United States Family Dollar Full time

    Family Dollar - 1135 5TH ST SW [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash register transactions and answer questions regarding the store and...


  • Charlottesville, Virginia, United States FAS MART Full time

    Job TitleCustomer Service RepresentativeAbout FAS MARTFAS MART is a dynamic convenience store and gas station that serves as a central hub for customers during the bustling midday and early evening hours. Our team members are passionate about delivering exceptional customer experiences and creating a welcoming atmosphere for everyone.Job DescriptionWe are...