Customer Service Associate
2 weeks ago
Full Time Temp-to-Perm
About The Company
Founded in 2018 by Ohad Seroya and Aviad Klin, Retrofte is a womenswear collection marked by its bold character, intricate detail, and sparkling embellishments. The New York-based label, which takes its name from a melding of synonyms for vintage and party, channels disco-era after-hours through tastefully provocative, day-and-night silhouettes.
Key Responsibilities
- Provide exceptional online customer service support in order to maximize online sales and develop a repeat client base.
- Manage customer cases providing support and information regarding E-Commerce products, stock availability, order inquiries, returns, shipping information and damages via live chat, email and phone.
- Have an eagerness and willingness to over exceed customer expectations when delivering information.
- Handle customer feedback/complaints appropriately and according to company policy.
- Report back to management about critical or consistent feedback related to website functionality, product, or service.
Qualifications
- Excellent verbal and written communication skills
- Excellent computer skills and ability to learn new programs quickly
- Meticulous, attention to detail, and ability to multitask
- Ability to work in a fast paced environment, meet deadlines and adapt to changing priorities.
- Must have clear understanding of the Retrofete/SER.O.YA brand and aesthetic
- Must have a passion for the Fashion Industry and knowledge of current trends
- Experience with Shopify and Gorgias is a plus but not required
- Retail experience preferred
Note: the possibility of extension is dependent on work load and business needs.
-
Customer Service Associate
3 weeks ago
New York, United States Atrium Staffing Full timeAbout Atrium: What you do matters. As a people-centric organization, we foster an environment of collaboration, high performance, and innovation where your talents are valued, and your achievements are celebrated. Join us and become part of an inclusive team. Client Overview: Our client, a well-known product consumer company, is seeking a dynamic...
-
Customer Service Associate
4 weeks ago
New York, United States Ace Hardware Full timeAce Hardware - 55 1st Ave [Retail Associate / Team Member] As a Customer Service Associate at Ace Hardware, you'll: Assist customers with returns, special orders, look ups both in-person and over the phone; Assist in all other areas of the store including operation of cash register/POS, Stocking, Pricing, Receiving and overall store cleanliness; Greet...
-
Customer Service Associate
2 months ago
New York, United States Ace Hardware Full timeAce Hardware - 312-316 First Avenue [Retail Associate / Team Member] As a Customer Service Associate at Ace Hardware, you'll: Assist customers with returns, special orders, look ups both in-person and over the phone; Assist in all other areas of the store including operation of cash register/POS, Stocking, Pricing, Receiving and overall store cleanliness;...
-
Customer Service Associate
2 days ago
New York, New York, United States Panera Bread Full timeAre you passionate about delivering exceptional customer experiences? Do you enjoy working in a fast-paced environment where no two days are the same? If so, we have an exciting opportunity for you as a Customer Service Associate at Panera Bread.Job OverviewWe are seeking a friendly and motivated individual to join our team as a Customer Service Associate....
-
Customer Service/Sales Associate
6 months ago
New York, United States Home Depot Full timeJob Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates have an emphasis on department and product knowledge, providing information on product features, and knowing related items to sell an entire project. Associates in...
-
Customer Service Associate
22 hours ago
New York, United States Hadassah Women's Zionist Organization of America Full timeThe Customer Service Associate will provide professional, timely, and accurate responses to donors' queries via email or phone, ensuring that donors are treated respectfully and with due diligence related to Grassroots, Annual Giving, and Major Gifts. In addition, the Customer Service Associate will be pro-active regarding donors' automatic credit card...
-
Customer Service Associate
2 months ago
New York, United States Uniqlo Full timeCompany Overview: GU is a brand of Fast Retailing Co., Ltd., a leading Japanese retail holding company with global headquarters in Tokyo. GU is the second largest brand in the Fast Retailing Group after UNIQLO. The brand name GU is derived from the Japanese word "jiyu", which means free and unconfined. The company was established in 2006 in Japan, and today...
-
Customer Service Associate
23 hours ago
New York, United States Uniqlo Full timeCompany Overview:GU is a brand of Fast Retailing Co., Ltd., a leading Japanese retail holding company with global headquarters in Tokyo. GU is the second largest brand in the Fast Retailing Group after UNIQLO. The brand name GU is derived from the Japanese word "jiyu", which means free and unconfined. The company was established in 2006 in Japan, and today...
-
Retail Customer Service Associate
1 month ago
New York, United States FedEx Full timeFedEx - JobID: PDX_FEC_57BD1C44-2811-4D1F-AC9E-F29D9B4F8B9B_240005 [Retail Associate / Team Member] As a Retail Customer Service Associate at FedEx, you'll: Follow instructions of supervisors and assist other team members in performing store functions; Assist in the training of store team members; Demonstrate consultative behaviors in a retail environment to...
-
Licensed Customer Service Associate
20 hours ago
New York, United States The INX Digital Company Inc Full timeLicensed Customer Service Associate Apply Customer Support | USA Digital assets are driving the future of finance, and we believe that future looks bright. Founded in 2017, INX is bringing digital asset trading out of the dark with a fully regulated platform and digital asset ecosystem for listing and trading cryptocurrencies and digital assets. Our team...
-
Cashier & Customer Service Associate
5 months ago
New York, United States P.C. Richard & Son Full timeThe Cashier & Customer Service Associate position mainly focuses on various clerical duties and customer service working within our retail showroom office, including but not limited to: Providing excellent customer service both on the phone and in person.Heavy phone work - answering incoming calls and making outgoing calls to customers for various reasons...
-
Lead Retail Customer Service Associate
1 month ago
New York, United States FedEx Full timeFedEx - JobID: PDX_FEC_DC727DA0-D4C8-40F2-8B4F-8AA4BC83F5E4_239965 [Retail Associate / Team Member] As a Retail Customer Service Associate at FedEx, you'll: Follow instructions of supervisors and assist other team members in performing store functions; Assist in the training of store team members; Demonstrate consultative behaviors in a retail environment to...
-
Lead Retail Customer Service Associate
6 days ago
New York, United States FedEx Full timeFedEx - JobID: PDX_FEC_7BA06685-EF1B-4064-BA14-F412859CA43C_241177 [Retail Associate / Team Member] As a Retail Customer Service Associate at FedEx, you'll: Follow instructions of supervisors and assist other team members in performing store functions; Assist in the training of store team members; Demonstrate consultative behaviors in a retail environment to...
-
Stock Associate
2 weeks ago
New York, New York, United States Crate&Barrel Full time**About the Role**We're looking for a detail-oriented and customer-focused individual to join our Stock Associate team at Crate and Barrel. As a key member of our sales floor team, you will be responsible for maintaining a well-stocked and visually appealing store environment.**Key Responsibilities**- Assist the team in receiving and processing incoming...
-
Customer Service Associate
3 weeks ago
New York, New York, United States Yeshiva University Full timeOur ideal candidate will provide exceptional support in all areas of food services, ensuring a seamless customer experience. Key responsibilities include:* Accurately identifying prices of goods and processing transactions using the cash register and/or calculator* Issuing receipts and/or change to customers in a timely and courteous manner* Maintaining a...
-
Customer Service Associate
1 hour ago
New York, New York, United States Gemological Institute of America Full timeJob SummaryThis is a dynamic opportunity for a Customer Service Associate to work in the gemstone industry. In this role, you will provide top-notch customer service, manage client intake, and utilize Salesforce to track client information.Main Responsibilities:Manage client interactions, workflow, and servicesProvide exceptional customer serviceSort stones...
-
Customer Service Associate
2 weeks ago
New York, United States Retrofête Full timeFull Time Temp-to-PermAbout The Company Founded in 2018 by Ohad Seroya and Aviad Klin, Retrofête is a womenswear collection marked by its bold character, intricate detail, and sparkling embellishments. The New York-based label, which takes its name from a melding of synonyms for ‘vintage’ and ‘party’, channels disco-era after-hours through...
-
Customer Service Associate
2 months ago
New Orleans, United States Winn-Dixie Full timeWinn-DixieWinn-Dixie Retail Stores - 8601 JEFFERSON HIGHWAY [Retail Associate / Team Member] As a Customer Service Associate at Winn-Dixie, you'll: Provide continuous attention to customer needs; Greet, assist and thank customers in a prompt, courteous and friendly manner; Stock front end products; Perform cashier associate; Perform pricing duties; Address...
-
Customer Service Associate
1 month ago
New Orleans, United States Winn-Dixie Full timeWinn-DixieWinn-Dixie Retail Stores - 9701 CHEF MENTEUR HIGHWAY [Retail Associate / Team Member] As a Customer Service Associate at Winn-Dixie, you'll: Provide continuous attention to customer needs; Greet, assist and thank customers in a prompt, courteous and friendly manner; Stock front end products; Perform cashier associate; Perform pricing duties;...
-
Customer Service Associate
2 months ago
New Bern, United States Ollie's Bargain Outlet, Inc. Full timeOllie's Bargain Outlet - 3334 Dr. Martin Luther King Jr Blvd [Retail Associate / Team Member] As a Customer Service Associate at Ollie's Bargain Outlet, you'll: Greet and acknowledge every customer as they enter and exit the store and as they approach the front end; Accurately and efficiently operate the register; Approve refunds for other Associates up to a...