Appraisal Manager

1 month ago


Baton Rouge, United States Bluefire Insurance Full time
Purpose

Responsible for overseeing field operations staff in the handling of vehicle damage appraisals. Performs regular contact with claims adjusters, policy holders, claimants, body shops, and vendors

Essential Duties & Responsibilities

Responsible for performing quality assurance measures with the field operations staff

Oversees and reviews the accuracy of the appraisal and claims experience

1 - 2 years supervisory experience preferred

Preferred Skills

Knowledge of auto repair and repair techniques, including thorough understanding of auto terminology and construction

Knowledge of claims appraisal systems and overall claim operations

Knowledge and prior experience in electronic appraisal software

Ability to read, analyze, and interpret general business periodicals, technical journals/procedures, and financial reports and data

Ability to write reports, business correspondence, and procedures

Ability to effectively present information and respond to questions from management, employees, clients, customers, and the general public

Ability to calculate figures and amounts such as discounts, proportions, and percentages

Ability to define problems, collects data, establish facts, and draw valid conclusions

Possess good organizational and time management skills; ability to process high volumes of work while meeting deadlines

Ability to work independently, think creatively and exercise strong, sound judgment

Strong orientation to customer service

Intermediate to advanced knowledge & skill in Microsoft Office products

Other Duties

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
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