Payroll Account Manager

4 weeks ago


Memphis, United States Segue HR Full time
Description

Segue HR is looking to add a Payroll Account Manager to our team. Segue HR's philosophy is what makes our service different than the competition. We are a local provider of Human Capital Management software for the SMB market. We believe culture is key and that innovation is driven by the talent within a workforce. Client service support is crucial to the success of our clients and we make that our number one priority.

We are looking for top talent with a proven background in payroll processing to continue to exceed our customers expectations. Applicant must have prior payroll experience in multi-state environments and understand the importance of putting our customers interest first.
  • Process client payrolls and assist with client maintenance changes
  • Assist with deduction updates, and supplemental earnings for clients
  • Assist clients with payroll processing questions and updates on a regular basis
  • Answer client calls and emails while prioritizing tasks and payrolls for clients
  • Enter hours for clients, if sent via email
  • Ensure garnishments, child support, and other mandated payments are prioritized, deducted and paid timely
  • Assist with quarter end and annual filings for clients
  • Print and stuff client checks and reports
  • Ensure client package delivery
Requirements

Education

2 year degree in Business Administration or other relevant field

Experience

Three to five years experience in payroll processing with an focus on:
  • Knowledge and understanding of Federal, State, and Local tax laws and payroll regulations
  • Proven record of working with employers in the SMB market and proficient with employer size regulations
  • Excellent time management, communication, and organizational skills
  • Strong presentation and interpersonal skills
  • Excellent computer skills (MS Office, Excel, Outlook, HRIS)
  • Experience with screen sharing such as GoToMeeting, GoToAssist etc

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