Data Center Technician
4 weeks ago
Job Description
Job Description
Job Summary and Responsibilities
The Data Center Installer is responsible for providing high-quality service in all customer technical spaces, including, but not limited to data centers, mobile telephone switch centers, central office wire centers, and designated enterprise spaces.
The installer is required to take excellent care of our customers, build relationships, question things, work hard, work smart, and enjoy the experience.
ESSENTIAL DUTIES & RESPONSIBILITIES
Installation of telecommunications equipment and associated infrastructure per customer standards.
Act as a customer contact. Interface with customers and local supervisors to clarify project status.
Work well within a team and demonstrate some leadership ability.
Plan and layout installation activities to meet dates and budgeted hours. Oversee other personnel when required.
The work will involve the installation of power, fiber and switchboard cable, and telecommunications equipment in Data Center and other Telecom facilities. Installers should be familiar with and/or are trained with iron
work/bays/equipment
rack installation,
blueprint/schematic
reading.
Physically placing, removing, or modifying non-working equipment
Cable trays and/or racking
Data Equipment cabinets and frames
Data Servers, Switches, Routers, Repeaters, Bridges, Gateways, Multiplexers, Transceivers, Firewalls
Fuse Panels
Able to manage team members
Physically routing the cables that supply AC and/or DC power or transmit data in various technical spaces
Identify, label, and terminate cables that supply AC and/or DC power or transmit data
Conduct test and document performance characteristics of hardware and software
Resolve equipment / technical issues
Review, analyze, and interpret work orders, drawings, records, and manuals
Perform quality validation on in-process and completed work
Interact with all members of the organization; Installation, Engineering and Project Management
Performs other duties as requested by Manager
Review, analyze, and interpret work orders, drawings, records, and manuals
Perform quality validation on in-process and completed work
Interact with all members of the organization; Installation, Engineering and Project Management
Performs other duties as requested by Manager
Qualifications
EDUCATION, EXPERIENCE, and QUALIFICATIONS
High school diploma or equivalent, technical or college degree preferred
4 years of experience
AT&T experience is good to have
Proficient in use of Microsoft programs and applications
Proficient in use of IOS and/or Android applications
Must be able to demonstrate valid driver’s license with acceptable driving record.
Must be able to provide proof of insurance.
Physically placing, removing, or modifying non-working equipment
Ability to trouble shoot cabling issues as well as resolve problems
Ability to trouble shoot hardware and software issues as well as resolve problems
Good written and oral communication skills
Good customer service skills
Good computer soft skills required
Access to reliable transportation and tools
Organized and adaptable to changing environments
Driving is an essential function of this position.
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