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Client Service Representative

2 months ago

Santa Ana, United States Moon Moments Ltd Full time

Position: Client Service Representative

Location: Santa Ana, CA

On-site Position | Full-Time Role Only

Our client is preparing for a series of exciting promotional sales events and is looking for enthusiastic individuals to join their customer service team. If you excel in a dynamic environment with daily challenges and opportunities, read on

Responsibilities:

  • Professionally and courteously handle customer sales inquiries.
  • Provide accurate and timely information about products and services, guiding customers through the sales process.
  • Assist customers with order placement and maintain detailed records of interactions.
  • Investigate and resolve customer complaints or issues to ensure satisfaction and loyalty.
  • Collaborate with various departments to address customer needs and ensure seamless service delivery.
  • Adhere to company policies and procedures to maintain service consistency.
Requirements:
  • Excellent verbal and written communication skills.
  • Strong problem-solving abilities for effective customer concern resolution.
  • Analytical mindset to assess customer needs and propose suitable solutions.
  • Proficiency in using computer systems and software applications.
  • Ability to multitask and prioritize tasks in a dynamic environment.
  • Attention to detail to ensure accuracy in customer interactions.

Our client offers a supportive work environment and opportunities for career advancement. If you are passionate about delivering exceptional customer service and thrive in a collaborative team environment, we want to hear from you

To Apply:

Please submit your resume. Click "Apply Now" to join our client's dynamic team.

If successful, a team member will reach out to you within 1-3 business days to schedule a Zoom interview.