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Lead - Care Coordinator (Supervisor)

2 months ago

Honolulu, United States Always Best Care Senior Service Full time

Since 1996, Always Best Care has helped families with non-medical in-home care and assisted living placement services along with skilled home health care. Always Best Care clients receive extraordinary care in an inspiring environment with caring people. Our Care Coordinators have worked with more than 25,000 seniors across the country. We hire employees who are inherently courteous and polite, and treat all clients with the highest level of respect and professionalism. The Supervisor plays a pivotal role in the success of our business. They will have a strong presence in the community and actively promote the Always Best Care brand. The Care Coordinator will be focused solely on marketing to local healthcare providers, such as hospitals, Skilled Nursing Facilities, doctors’ offices, and Medical Clinics, in addition to local businesses such as financial planners, chamber of commerce, and networking meeting The ideal candidate will be professional, well-spoken and at ease in presenting to both professional as well as community audiences. Daily activities will include face-to-face marketing visits, community-based demonstrations and presenting professional in-services. It is primarily a field position. Portrait of an ABC Supervisor

Manage sales team Demonstrates excellent selling skills Communicates effectively and proactively Demonstrates effective organizational skills Accepts direction and guidance Demonstrates competitive spirit Goal and career orientated Professional dress and demeanor Inherently courteous and polite Able to treat clients with the highest level of respect and professionalism Takes on additional responsibilities and assignments willingly Takes pride in Always Best Care and the services and programs ABC represents Shows respect to ABC employees and customers Primary Responsibilities

Write and review service plans. Visit existing clients for 6 month re-assessments Establish and maintain customer relationships and provide the highest quality customer service. Conduct presentations and/or staff in-services to community groups and professional staff. Participate in health fairs, awareness days, etc. Join and attend area networking and chamber groups. Seek, develop and participate in marketing opportunities in the community. Establish working rapport with health care professionals in the territory. Monitor program growth through tracking marketing success. Provide complete and concise activity reports to management. Additional Responsibilities

Assist in the development of goals and objectives for Always Best Care. Assist in assuring continued customer service support by answering customer inquiries as required. Perform other related duties as assigned. Knowledge and Skills Requirements

MINIMUM OF TWO YEARS OF EXPERIENCE OR TRAINING IN THE HOME CARE INDUSTRY OR INDUSTRY CLOSELY RELATED TO PERSONAL CARE OR HOMEMAKER SERVICES, OR WHO POSSESSES A A PROFESSIONAL LICENSE SUCH AS A RN, LPN, LSW, PT OR OT. Demonstrate exceptional interpersonal skills, multi-tasking and problem solving. Present well to clients and peers. Demonstrate working knowledge of health care in home and institutional setting. Comfortable with closing/asking for business. Excellent telephone communication skills, basic knowledge of office and typing skills, good writing & creative skills, good organizational and problem solving skills. Proficiency in Microsoft Office and its various applications and possess the willingness to be trained in computer programs that are specific to the Always Best Care environment. A basic understanding of medical terminology relating to the senior population and rehabilitative care; be willing to obtain certifications that will make the candidate more knowledgeable about Health and Safety programs within the first 6 months of hire. Requires a valid driver’s license, reliable transportation and insurance. Group Presentation Skills. Apply for Lead - Care Coordinator (Supervisor)

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optional Please add your cover letter 10MB limit; .pdf, .doc, and .docx file types are accepted. Timeframe to start new position What is your earliest available start date? Other Information Do you have a legal right to work for any employer in the United States? Select Equal Employment Opportunity Information

(Completion is voluntary) Always Best Care Senior Services - Oahu is proud to be an Equal Employment Opportunity and Affirmative Action employer. All employment decisions at Always Best Care Senior Services - Oahu are based on business needs, job requirements and individual qualifications, without regard to an applicant’s race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, past or present military service, or any other characteristic protected by law. The purpose of this Self-Identification Form is to comply with federal government record-keeping and reporting requirements, and to ensure equal employment opportunity at Always Best Care Senior Services - Oahu. The data you provide on this form will be kept confidential and used solely for analytical and reporting requirement purposes. When reported, data will not identify any specific individuals. Moreover, this information will be kept separate from your application. Completion of this form is

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and your refusal to provide it will not subject you to any adverse treatment. Are you Hispanic or Latino? (optional) Always Best Care Senior Services - Oahu is subject to the Vietnam Era Veterans’ Readjustment Assistance Act of 1975, as amended by the Jobs for Veterans Act of 2002, 38 U.S.C. 4212 (VEVRAA), which requires Government contractors to take affirmative action to employ and advance in employment veterans in the following classifications. A “disabled veteran” is one of the following: A veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs or a person who was discharged or released from active duty because of a service-connected disability. A “recently-separated veteran” means any veteran during the three-year period beginning on the date of such veteran’s discharge or release from active duty in the U.S. military, ground, naval or air service. An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Protected veterans may have additional rights under USERRA—the Uniformed Services Employment and Reemployment Rights Act. In particular, if you were absent from employment in order to perform service in the uniformed service, you may be entitled to be reemployed by your employer in the position you would have obtained with reasonable certainty if not for the absence due to service. For more information, call the U.S. Department of Labor's Veterans Employment and Training Service (VETS), toll-free, at 1-866-4-USA-DOL. If you believe you belong to any of the categories of protected veterans listed above, please indicate by checking the appropriate box below. As an employer subject to VEVRAA, we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment. The information provided will be used only in ways that are not inconsistent with VEVRAA. Form CC-305 OMB Control Number 1250-0005 Expires 5/31/2023 Voluntary Self-Identification of Disability Why are you being asked to complete this form? We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years. Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp . How do I know if I have a disability? You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition. Disabilities include, but are not limited to: Autism Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS Blind or low vision Cancer Cardiovascular or heart disease Cancer Celiac disease Cerebral palsy Deaf or hard of hearing Depression or anxiety Diabetes Epilepsy Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome Missing limbs or partially missing limbs Nervous system condition for example, migraine headaches, Parkinson's disease, or Multiple sclerosis (MS) Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression Disability Status (optional)

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