Technical Client Services

4 weeks ago


New York, United States Trevose Partners Limited Full time
A well-established FX trading technology firm is looking for a new Technical Client Services candidate

Client: Leading FX Trading Platform Provider
Role: Technical Client Services
Location: New York, NY (Manhattan - 3x Days On-site)
Comp: $95K - $115K+ Base

Overview
Our client is a leading FX trading platform provider who are well established and bring a global footprint.

They are looking to hire a Technical Client Services candidate who lead their end-user and platform support efforts and are a crucial part of their wider client services group.

The team focus heavily within production support, incident management, and general technical advisory services for all platform end-users.

Key Responsibilities:
  • Provide high-quality Lvl 1-2 support for institutional client queries as it relates to the platform.
  • Provide educational discussions to institutional end-users regarding platform usage, feature additions/enhancements, and products.
  • Review FIX logs for issue resolution and driving investigations internally for client issues/requests.
  • Manage integrations, help lead incident response, and assist with production & post-delivery support.
Desired Qualifications:
  • 2-5+ YoE in Technical Client Services, Production Support, or similar technical-focused support role.
  • Experience within the FX markets ideally supporting technical end-users
  • Prior work within roll-outs, requirement documentation. Incident Management experience is a great bonus
  • Familiar with Linux/Unix and Excel. Python and SQL are great extras to have.

If you think you're a good fit, please reach out directly to:
Zachary Thompson (Zachary.Thompson@trevosepartners.com)

The perfect role
for you? Don't hesitate...


Apply now
  • Technical Architect

    7 days ago


    New York, United States C4 Technical Services Full time

    Technical Architect - Microsoft Power Platform Location: New York City (On Site 3-4 times per week) Collect requirement, translate into technical requirements, explore design options and work with offshore team for implementations. Need hands on experience with development to create reusable assets where required. Responsibilities • Collaborate with...


  • New York, United States Gemological Institute of America Full time

    Client Services Representative - We offer a competitive benefits package! The Company: GIA is the world's foremost authority in gemology. GIA in New York is located in midtown Manhattan at the heart of the diamond district. A part of a global organization, this campus accommodates approximately 400 of the 3,500 employees that GIA employs worldwide. It offers...

  • IT Service Desk

    7 months ago


    New York, United States Trigyn Technologies Full time

    Job Description: Trigyn's direct government client has an immediate long term need for an IT Service Desk / Technical Support Consultant in Manhattan, NY. Description: Service Desk Agent provides technical support on software, hardware, network, and telephony issues for all staff. Agents diagnose and resolve basic technology issues adhering to...

  • Sr. Network Engineer

    2 months ago


    New York, United States C4 Technical Services Full time

    Job DescriptionJob DescriptionSr Network EngineerLocation: This is a WFH position preferably located in the NE (NJ, NY, CT, Maryland, Philadelphia areas) plus Chicago, candidates must be willing to travel as needed (10% travel).Duration: 6 Months, C2HEssential Job Duties:As a Sr Network Engineer, you will interact with Lumen’s financial services...


  • New York, United States Tri-Force Consulting Services, Inc. Full time

    Title: Technical and Program Oversight ExecutiveLocation: New York NYDuration: 2.5 YearsClient: The Metropolitan Transportation AuthorityJob Description:GENERAL:Consultant shall supply the services of a Technical and Program Oversight Executive forthe Communication Based Train Control ( CBTC ) Signal Modernization Program of theNew York City Transit ( ...


  • New York, United States NBT Bank Full time

    Pay Range: $20.10 - $28.17Deliverclient servicefordaily record-keeping, administration and servicing of assigned his/her book of business to promote revenue growth, productivity and exceptional levels of customer satisfaction.Education and Experience:Associate's degree and two (2) years' customer service related experience, or equivalent combination of...


  • New York, United States NBT Bank Full time

    Pay Range: $20.10 - $28.17 Pension experience with 5500s and testing preferred. Deliver client service for daily record-keeping, administration and servicing of assigned his/her book of business to promote revenue growth, productivity and exceptional levels of customer satisfaction. Education and Experience: Associate's degree and two (2) years' customer...


  • New York, United States Neiman Marcus Full time

    This position is responsible for handling the daily use of the Credit Systems, knowledge of Audit Works and cash office, assisting customers and associates about questions on their accounts. What you Bring Customer Focus Functional/ Technical Skills Client Service, Associate, Seasonal, Retail


  • New York, New York, United States FST Technical Services Full time

    Job Title: Senior Commissioning Project Engineer LeaderFST Technical Services, a leading Commissioning (Cx) firm, is seeking a Senior Commissioning Project Engineer Leader to join our team. As a key member of our Cx division, you will partner with clients to ensure that equipment in mechanical, electrical, plumbing, and associated systems are designed,...


  • New York, United States NBT Bank Full time

    Pay Range: $20.10 - $28.17 Deliverclient servicefordaily record-keeping, administration and servicing of assigned his/her book of business to promote revenue growth, productivity and exceptional levels of customer satisfaction. Education and Experience: Associate's degree and two (2) years' customer service related experience, or equivalent combination of...


  • New York, United States A-V Services, Inc. Full time

    A-V Services Inc., a leading AV company with multiple fortune 100 contracts within the financial, pharmaceutical and computing industry, is seeking an Audio/Visual/IT Technical Specialist for on-site support. Must have great customer service with emphasis supporting the corporate work sector. Additionally, comprehensive audio video skills. The ideal...


  • New York, United States TaxMaster Financial Services Full time

    Job DescriptionJob DescriptionSenior Client Advisory Accounting/Financial Team Member TaxMaster Financial Services Corporation has re-imagined the way we service our clients by leading the relationship with Advisory Services. The tax return is the end result of strategic planning. We have moved from the traditional historian role to a proactive, strategic...


  • New York, United States SS&C Full time

    SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare...


  • New York, New York, United States Applied Technical Services (Georgia) Full time

    **Job Title:** Field Calibration Technician**Job Description:**Applied Technical Services (Georgia) is seeking a skilled Field Calibration Technician to join our team. This role will involve traveling to various locations to calibrate electronic and mechanical measuring test equipment, ensuring accuracy and precision in our clients' testing and inspection...


  • New York, United States Randstad Full time

    Job DescriptionJob DescriptionWe are a world leader in imaging and optical products, and are hiring! We’re looking for talented, passionate individuals to join our innovative team and contribute to our legacy of cutting-edge technology and excellence in customer service. Apply Now!!! salary: $20 - $21 per hourshift: Firstwork hours: 8 AM - 7 PMeducation:...


  • New York, United States Randstad Full time

    We are a world leader in imaging and optical products, and are hiring! We're looking for talented, passionate individuals to join our innovative team and contribute to our legacy of cutting-edge technology and excellence in customer service. Apply Now!!! salary: $20 - $21 per hour shift: First work hours: 8 AM - 7 PM education: High School Responsibilities...


  • New York, United States Top Tier Reps LLC Full time

    Position: Client Service Specialist I Location: New York Office About Us: Our client is a prestigious international law firm renowned for delivering innovative legal solutions to top financial institutions and Fortune Global 500 companies. With a robust global presence, they are committed to excellence in service, innovation, and professional growth. Role...

  • Technical Recruiter

    2 months ago


    New York, United States Alpha Search Advisors Full time

    About Us:Our company is a dynamic recruiting agency specializing in connecting top talent with leading companies across various industries. We are currently seeking an experienced Technical Recruiter with a focus on finance to join our team. If you’re passionate about sourcing exceptional candidates and have a deep understanding of the finance industry,...


  • New York, United States Harriett Financial Group Full time

    Client Services / Sales Support Associate (Marlton, NJ) Harriett Financial Group is seeking a motivated and team-oriented individual to join our energetic financial planning practice.The role will require on-site work in our Marlton, NJ location. The primary role of the Client Services Associate is to ensure that our clients receive prompt and professional...


  • New York, New York, United States Cirrus Group Consulting Full time

    We are seeking a skilled Technical Support Engineer to join our team at Cirrus Group Consulting. As a key member of our technical support team, you will play a crucial role in ensuring the smooth operation of our clients' hosting environments.As a Technical Support Engineer, you will be responsible for delivering technical support to our clients, primarily...