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Front Desk Rep
5 months ago
** Front Desk Rep - Full-Time, Second Shift**
**Job Category****:** Inns - Hourly **Requisition Number****:** FRONT002714 Showing 1 location **Job Details**
**Description**
* Someone to help our guests Show off your city and be the tour guide for the guests send them to your local favorites.
* Make an impact on your guests by making each experience unique and tailored to them.
* Empowered individuals are our favorite be your bold self.
* Welcomes guests and assists them with their stay, including checking in/out, wake up/courtesy calls, and handling guest concerns and requests
* Takes reservation requests and making adjustments to reservations as needed
* Works with Hotel Management and other team members to provide an excellent guest experience
* Uses our front desk computer system to complete customer transactions and run reports
* Communicates with the housekeeping team to be aware of room availability or guests
**QUALIFICATIONS**
* HS Diploma or equivalent work experience
* 1-2 years in a previous customer service position
* Basic office skills (i.e. math, cash handling, computer skills, etc.)
**Qualifications**
**Skills**
**Behaviors**
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**Motivations**
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**Education**
**Experience**
**Licenses & Certifications**