Commercial Senior Property Manager
2 weeks ago
Senior Property Manager Summary: The Senior Property Manager is responsible for leading the management of a 1.2M square-foot mixed-use property in downtown Atlanta.Essential Responsibilities:Tenant Relations:Provide highest level of customer service to tenants and partners.Ensure timely collection of rents from tenantsOversee move-in process to tenant's satisfactionVisit tenants regularly and maintain a positive, productive, and professional relationshipComplete documents pertaining to lease administration and coordinate all required activitiesAssist with tenant renewals, expansions and contractions including coordination of move-outsProperty Inspection and Maintenance:Regularly inspect and evaluate all building components, equipment, systems and grounds to ensure that the appearance and operation of the property meets Company standardsEnsure coordination of routine services and 3rd party vendors and emergency response activitiesWork with Chief Engineer and other team members to proactively develop, enhance and maintain emergency procedures and preventive maintenance programsMaintain tenant request/contact logs and ensure requests are responded to in a timely fashionMonitor and review preventive maintenance programsWork Orders & Contracts:Fully utilize the work order system, as it relates to your portfolio, to ensure that tenant service calls are handled to 100% customer satisfactionWork with team to ensure that bids are obtained from various vendors and help select appropriate vendor to perform workOversee to ensure that work performed by contractors is performed timely and appropriatelyBudgets/Financial Control:Prepare and execute annual operating budgets; actively participate in the capital planning processOversee purchasing for supplies and services in accordance with annual budget and within spending limits and guidelinesPrepare monthly operating reports to clients and report on budget vs. actual operating varianceManage collection of accounts receivable and tenant default situationsDevelop scopes of work for capital projects, bid all work, and coordinate the execution of these projectsTenant Improvements:Work on tenant improvement construction projects and tenant renovations, including review of blueprints with Chief EngineerProvide project status updates and participate in tenant improvement reviewsCoordinate progress meetings and/or project planning to stay within schedules and on budgetManage job cost/tracking sheets, punch lists and close out projectsManagement & Leadership:Determine property staffing requirements; hire and train staffSet employee goals and objectives; communicate and monitor progressDevelop staff to maximize potentialMonitor staff performance including performance reviewsDelegate work duties to staff to attain objectivesEvaluate current business processes and systemsPlan and implement procedures and systems to maximize operating efficiencyEstablish and maintain controlsQualifications:Demonstrated commitment to customer service and a track record of exceeding customer expectations. Self-starter with highly effective independent work skills that can function effectively within a team environment.Excellent time management and organizational skills with a proven ability to meet deadlinesStrong negotiation skills.Project Management experience.Working knowledge of construction processes and AIA contracts, RFI's, change orders, invoice processing, drawings, specifications and terminology.Well-developed analytical, interpersonal and communication (both written and verbal) skills.CPM, CFM or RPA designation and state real estate real estate license a plus.5-10 years of property management experience with demonstrated track record of success. (Class A Office experience preferred) Additional Requirements#J-18808-Ljbffr
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