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Part-Time Repair Coordinator

4 months ago

Lincoln, United States Securitas Electronic Security Inc Full time

Securitas Healthcare, part of Securitas, empowers caregivers to deliver connected, productive and safe care. Its innovative portfolio of healthcare solutions helps over 15,000 hospitals, clinics and senior living organizations worldwide protect people, use assets efficiently and understand their operations for a caring and healing environment. For more information, visit www.securitashealthcare.com

Position Summary

The Repair Coordinator will be responsible for administrative tasks related to system repairs and inspections. Located in Lincoln, NE, the Repair Coordinator will work closely with the Repair Supervisor for task assignment and complete daily reports to log task completion.

Essential Job Functions

  • Close out repair tickets in Salesforce system, reviewing ticket documentation and details to confirm ticket can be billed
  • Follow up with customers for PO numbers as needed
  • Call customers to schedule system inspections
  • Assist the Repair Supervisor with scheduling repairs
  • Issue RMA numbers and follow up on the return of unused equipment
  • Other duties as assigned

Education / Requisite Skills:

  • High School diploma or equivalent
  • Good written and verbal communications skills preferred
  • Computer literacy preferred with the ability to perform data entry required
  • Must be proficient using Microsoft Office products
  • The candidate must be able and willing to work alone, reporting to an off-site superior
  • Must be at least 18 years of age

Physical Demands:

  • Required to have close visual perception to perform activities such as: viewing computer monitors, extensive reading, visual inspections.

We are a nationwide provider of security solutions and an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we service.