Operations Supervisor

3 weeks ago


Richmond, United States TalentBridge Full time

Responsibilities:

  • Manage and lead a team to ensure smooth operations.
  • Develop and implement procedures and protocols to ensure consistent high-quality services.
  • Collaborate with clients to understand their specific needs and tailor services accordingly.
  • Monitor and maintain inventory of supplies, equipment, and materials.
  • Create and manage schedules, assigning tasks to appropriate staff members.
  • Train and onboard new staff, ensuring they understand company policies and procedures.
  • Conduct regular inspections to ensure work is being carried out according to established standards.
  • Address and resolve any customer concerns or complaints related to services.
  • Implement and enforce safety protocols to ensure a safe working environment.
  • Keep abreast of industry trends and developments to continuously improve operations.
  • Prepare and present regular performance reports to senior management.

Qualifications:

  • Bachelor's degree in Business Management, Facilities Management, or a related field (or equivalent experience).
  • Proven experience (5+ years) in a managerial or supervisory role within the industry.
  • Strong knowledge of procedures, equipment, and industry best practices.
  • Exceptional organizational and leadership skills.
  • Excellent communication and interpersonal abilities.
  • Ability to manage and motivate a diverse team.
  • Problem-solving skills and the ability to handle challenges effectively.
  • Proficiency in using relevant software and tools for scheduling and reporting.

Preferred Qualifications:

  • Certification in Facilities Management or related field.
  • Previous experience working with a variety of clients.

Benefits:

  • Competitive salary and benefits package.
  • Opportunities for professional growth and advancement.
  • Positive and inclusive work environment.
  • Access to company resources and training programs.


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