![Phrehab](https://media.trabajo.org/img/noimg.jpg)
Patient Experience Specialist
1 week ago
Patient Experience Specialist
– Union Hospital Therapy, LLC – Terre Haute, IN
We are looking for an energetic and customer service-driven Patient Experience Specialist to join our team This position will hold the front office responsibility within our patient settings. This is a full-time, in-office position with a weekday, day shift schedule. No previous experience is needed but would be ideal to have. This is also a wonderful opportunity to expand your knowledge and gain experience in the healthcare industry. Come be a part of a growing organization in a progressive, supportive, and innovative team
Monthly bonus potential
What will you be doing in this role?
Scheduling and recapturing appointments, missing in action patients, and pro-actively rescheduling appointments
Registering patients (check-in/out) and ensuring all information is complete and accurate
Coordinating with the patient and/or referring physician to obtain referrals
Documenting referrals as directed in appropriate logs
Scheduling initial evaluations and follow up visits to yield optimal visits per treatment plan
Verifying patient’s insurance in advance to ensure that necessary prior authorizations by payors have been obtained
Educating patients confidently about their coverage and payment responsibilities as it relates to therapy services
Ensuring patients understand and sign necessary documentation related to insurance coverage for services deemed non-covered
Collecting all monies that are due prior to each visit
Could include co-payments, deductibles, co-insurance, and payments on statements
Answering incoming telephone calls in a consistent and professional manner, with attention to detail
Taking and delivering messages or transferring calls to voice mail when appropriate personnel is unavailable
Any other duties relating to the operations of the clinic that might be assigned by the Site Coordinator, Revenue Cycle Department or Patient Experience Coordinator
This does not necessarily list all responsibilities, duties, requirements, or efforts associated with the job. While this list is intended to be an accurate reflection of the job, the company reserves the right to review and modify the functions, duties and requirements of the job or to require that additional or different tasks be performed as circumstances or business needs require.
Our ideal candidate would:
Have a high school diploma or GED
Have at least a year of related experience and/or training
Past medical office experience is preferred but not required
Have the ability to stand, walk, and sit throughout the entire assigned shift
Have a high degree of professionalism in both written and verbal communication
Have strong computer skills, including proficiency with databases and with Microsoft Office applications, including Outlook, Word, PowerPoint, and Excel
Have the ability to work both independently and in a team environment, without constant supervision
Be able to maintain confidentiality
Be able to adapt, learn, and multitask in a fast-paced setting
What you get from us:
Opportunity for important work/life balance
Paid time off (PTO) & paid holidays
A robust benefits package: medical (HSA/FSA availability), dental, vision, and supplemental insurance options
Health improvement plan opportunities to lower premium costs
Company-sponsored basic life/AD&D insurance and long-term disability insurance
401(k) & ROTH IRA savings plans + company match with auto-enrollment after probationary period
Continuing professional development with CEU stipends available
Opportunities for growth and advancement
About ProgressiveHealth & Union Hospital Therapy, LLC:
ProgressiveHealth is the premier provider of a broad spectrum of occupational and non-occupational health services including on-site medical, injury prevention, health improvement, rehabilitation management solutions and more We are dedicated to delivering superior care and improving both patient and client outcomes. With nearly 1,000 employees supporting operations across the United States and in Canada, ProgressiveHealth has been growing our footprint since 1995. Our team is experienced and focused to get the job done right
Our Union Hospital Therapy team is dedicated to providing advanced rehabilitation services for all ages in settings conducive to healing. Occupational, physical, and speech therapy services are available in our comprehensive, state-of-the-art facilities. Our therapists work with patients and physicians to develop the very best plan for recovery. Union Hospital Therapy provides its clinicians with the optimal mix of clinical resources and clinical autonomy. We endorse a hands-on, one-on-one approach to therapy and have a history of providing measurable quality care to our patients.
Qualifications
Education
Required
High School/GED or better.
Experience
Required
2-5 years:
Preferred
1-2 years:
1-2 years:
Medical receptionist experience
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
#J-18808-Ljbffr
-
Patient Experience Specialist
2 weeks ago
Terre Haute, United States Union Hospital Therapy Full timePatient Experience Specialist - Union Hospital Therapy, LLC - Terre Haute, IN We are looking for an energetic and customer service-driven Patient Experience Specialist to join our team! This position will hold the front office responsibility within our patient settings. This is a full-time, in-office position with a weekday, day shift schedule. No previous...
-
Patient Experience Specialist
3 weeks ago
Terre Haute, Indiana, United States Union Hospital Therapy Full timePatient Experience Specialist - Union Hospital Therapy, LLC - Terre Haute, IN We are looking for an energetic and customer service-driven Patient Experience Specialist to join our team This position will hold the front office responsibility within our patient settings. This is a full-time, in-office position with a weekday, day shift schedule. No previous...
-
Terre Haute, Indiana, United States Union Hospital (Indiana) Full timeYou belong at Union The Revenue Revenue Cycle Training Specialist plays a key role in providing the highest quality of patient care while the patient is at Union Health. The Patient Registration team plays an integral role by managing the hospital s Patient, Revenue, Registration, Training, Training Specialist, Healthcare
-
fitness specialist-fitness center
3 weeks ago
Terre Haute, Indiana, United States Union Hospital (Indiana) Full timeYou belong at Union The Fitness Specialist plays a key role in providing the highest quality of patient care while the patient is at Union Health. The Union Hospital Center for Fitness and Performance has a dedicated staff of fitness specialists. Ou Fitness, Specialist, Instructor, Healthcare, Health
-
Patient Health Advocate
3 weeks ago
Terre Haute, Indiana, United States Somatus Full timeOverviewAs the largest and leading value-based kidney care company, Somatus is empowering patients across the country living with chronic kidney disease to experience more days out of the hospital and healthier at home.It takes a village of passionate and tenacious innovators to revolutionize an industry and support individuals living with a chronic disease...
-
Mental Health Clinical Intake Specialist PRN
3 weeks ago
Terre Haute, United States Terre Haute Fire Department Full timeDescription Introduction Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a(an) PRN Mental Health Clinical Intake Specialist today with Terre Haute Regional Hospital. Candidates must be licensed as one of the following: RN,...
-
Autism Support Specialist
1 month ago
Terre Haute, United States hopebridge Full timeJob DescriptionJob DescriptionWhy You’ll Love this Autism Support Specialist Job! Are you driven by a passion to create a meaningful impact on a child's life, with far-reaching effects that transform families and the community? Embark on a rewarding career as a Autism Support Specialist with Hopebridge in Terre Haute, IN, where every day...
-
Configuration Management Specialist
2 days ago
Terre Haute, United States Integral Consulting Services Full timeOverview Configuration Management Specialist Location: Hulman Field, Terre Haute, IN Clearance: TS/SCI The Configuration Management Specialist will provide Configuration Management (CM) support services for the Air National Guard (ANG) 181 Intelligence Support Squadron (ISS) and common user communication computer systems. Responsibilities Ensure that unit...
-
Sales Specialist Pro Services
2 weeks ago
Terre Haute, United States Lowe's Full time**Competitive Pay, Great Benefits and Monthly Bonus Potential of up to $1200!** **What You Will Do** All Lowe’s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Sales Specialist this means: - Being friendly and professional, eager to understand the...
-
Patient Safety Attendant
1 month ago
Terre Haute, United States Terre Haute Regional Hospital Full timeDescription IntroductionAre you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a Patient Safety Attendant today with Terre Haute Regional Hospital.BenefitsTerre Haute Regional Hospital, offers a total rewards package that supports...
-
Summer Day Camp Tennis Specialist
1 month ago
Terre Haute, United States KE Camps Full timeJob DescriptionJob DescriptionKE Camps is the leading provider of summer camps for country clubs nationwide. We partner with over 230 private clubs all over the country to implement traditional-style day camps for elementary-aged children. Our Staff are the backbone of our programs and therefore, we pride ourselves on giving them an incredible amount of...
-
Configuration Management Specialist
1 month ago
Terre Haute, United States Integral Consulting Services Inc. Full timeOverview Configuration Management Specialist Location: Hulman Field, Terre Haute, IN Clearance: TS/SCI The Configuration Management Specialist will provide Configuration Management (CM) support services for the Air National Guard (ANG) 181 Intelligence Support Squadron (ISS) and common user communication computer systems. Responsibilities * Ensure that...
-
School Based Specialist
1 month ago
Terre Haute, United States Hamilton Center Full timePosition: School Based Specialist Location: Terre Haute, IN Job Id: 1122 # of Openings: 1 School Based Specialist Position Summary The School Based Specialist provides a link between Hamilton Center and schools within the service area. The position develops and maintains relationships with the schools in an effort to increase the referral base...
-
Configuration Management Specialist
3 weeks ago
Terre Haute, Indiana, United States Integral Consulting Services Inc. Full timeOverviewConfiguration Management SpecialistLocation: Hulman Field, Terre Haute, INClearance: TS/SCIThe Configuration Management Specialist will provide Configuration Management (CM) support services for the Air National Guard (ANG) 181 Intelligence Support Squadron (ISS) and common user communication computer systems.Responsibilities Ensure that unit mission...
-
Apprentice Valve
1 month ago
Terre Haute, United States GATX Corporation Full timeOverview Position Purpose: Learns and provides regular maintenance of valve/coils and associated components. Accurately completes required documentation directly related to repairs performed. Reads blueprints, schematics, and interchange rules outlined in MSRP and Field Manual of the AAR Interchange Rules. The Apprentice Valve & Coil Specialist must become...
-
Terre Haute, Indiana, United States Union Hospital (Indiana) Full timePosition requirements: Minimum of Bachelor s degree with 2 years experience in Healthcare related field such as Information Systems, Medical Records, Project Management, or associated area. PMP required Excellent project management skills; creates pl Project Management, Systems, Specialist, Management, Information, Healthcare, Technology
-
Crisis Diversion Specialist
1 week ago
Terre Haute, United States Hamilton Center Full timeHamilton Center, Inc. offers an excellent benefits package in addition to competitive salaries: Up to 5% 401K contribution Up to 2% dollar for dollar match on 401K HCI annually covers 89% of benefit costs for eligible employees. Performance based incentives Crisis Diversion Specialist Position Summary Provide both direct and indirect care to Center consumers...
-
Patient Care Tech Medical Oncology
4 days ago
Terre Haute, United States Terre Haute Regional Hospital Full timeDescription IntroductionLast year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a Patient Care Tech Medical Oncology with Terre Haute Regional Hospital you can be a part of an organization that is devoted to giving back!BenefitsTerre Haute Regional Hospital, offers a total rewards package that supports the...
-
patient care technician-emergency room
3 weeks ago
Terre Haute, Indiana, United States Union Hospital Full timeYou belong at Union Patient Care Technicians are a key role in providing the highest quality of patient care while the patient is in at Union Health. The Emergency Department at Union Hospital provides emergency care for patients of all ages, treating various common illnesses and injuries, and performing immediate treatment and lifesaving procedures in all...
-
Consumer Loan Sales Specialist
1 month ago
Terre Haute, United States OneMain Financial Full timeAt OneMain, Consumer Loan Sales Specialists empower customers – listening to their needs and providing access to friendly, fast, and affordable financing for life’s expenses. Consumer Loan Sales Specialist will learn the lending and servicing business at OneMain allowing them to grow their career. In the Role Deliver results related to individual and...