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Customer Advocate

2 months ago

Littleton, United States Serenity Healthcare, LLC Full time

Customer Advocate

Learn how healthcare should be delivered help people build a career no healthcare experience required. Through an innovative approach and patient-centered care, we are revolutionizing the field of healthcare by providing patients with access to TMS treatment. We are looking for a Customer Advocate for our team. As a Customer Advocate, you will be responsible for educating patients on new-to-market healing technologies and helping them to understand the benefits of TMS and Ketamine.

Trigger Warning: Working with suicidal patients, listening to trauma from PTSD patients, and having a responsibility to support these patients may be triggering for some people.

Responsibilities

  • Be the expert on TMS and Ketamine. Training and studies will be provided.

  • Ownership for all patients on your providers schedule

  • One on one meetings with patients to connect treatment solutions to their individual needs.

  • Support healing through education, connection, and focus on TMS and Ketamine

Benefits

  • Accelerated healthcare career growth rapid advancement opportunities

  • Insurance benefits (Medical, Dental, Vision) and 401K

  • 20 days off annually (10 PTO days and 10 Holidays)

  • Employee access to Serenitys treatment options

Qualifications

  • High School Diploma or GED.?

  • 2-3+ years of experience in a full-time customer service role.

  • Excellent verbal and written communication, and basic math skills.??

  • Well-versed in de-escalation skills and ability to connect with individuals.

About
Serenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.

Learn More About Us

  • About Serenity Healthcare

  • Serenitys Provided Services

  • Meet our Patients

Ready to embark on this exciting journey? Apply now at Careers at Serenity Healthcare or send your resume to careers@serenityhealthcare.com

*This position is contingent on successfully completing a criminal background check upon hire.

In accordance with Colorado's EqualPay for Equal Work Act this position pays $22/hour.