Production Manager

1 week ago


Smyrna, United States The Escape Game Full time

Production Manager MISSION STATEMENT: To design and deliver epic interactive experiences for every single guest. VALUES: Excellence - We are relentless in our pursuit to be the best. Passion - We love our customers, our brand, and our games. Growth - We believe in expanding our business and developing our employees Integrity - We endeavor to honor God through hard work, honesty, fairness and generosity. Teamwork - We can best accomplish our goals by selflessly working together. Creativity - We are always expanding the boundaries of what is possible Job Title: Production Manager Job Description: The Production Manager is the heartbeat of the shop and responsible for managing the production of customer-facing products and components according to quality standards and delivery dates. Manages work assignments for production staff, spot checks in-process components for quality and function, ensures compliance with TEG standard and production goals. Direct Manager: Director of Production KPIs: Schedule - delivers product on/before schedule Output - increases productivity and meets/beats monthly targets Quality - delivers product that meets established quality expectations produced and installed systems function as intended and provide troubleshooting support for systems that have issues. Hours & Schedule: * Expected Weekly Hours: 45-50 plus whatever it takes; ship weeks * Travel Expectations: Minimal * Expected Schedule: Monday-Friday (exceptions: new store launch, new game installation, emergency maintenance or other emergencies related to your job) * Oncall: No Job Responsibilities: * Manage, facilitate and enforce the entire production process. * Track and report status of each component as it works its way through the shop. * Maintain accurate database of operations and hours through existing project management platform (Fulcrum) * Responsible for Coordinating, assigning, directing work, and assessing performance of employees. * Work with shop leads and Management to maintain a safe production environment. * Maintain supplies inventory by checking stock to determine inventory level, anticipating needed supplies, and submitting requests for supplies. * Troubleshoot and problem solve on the floor to remedy any production issues that may arise as well as gain efficiencies through value engineering. * Work with the Engineering team to ensure that any changes made on the shop floor are incorporated into the fabrication drawings. * Help develop and maintain interdepartmental Production schedule for items being worked on in the shop. * Establish or adjust workflow/scheduling in order to meet production targets. * Recognize and communicate any production issues that may compromise production targets. * Partners with Installation/Project Management to ensure components get properly staged and loaded into trucks.. * Contributing to component R&D process, as needed * Contributing to the installation process for Stores and R&D, as needed Job Requirements: * Proven ability to deliver results on deadline * Natural Leader * Positive and optimistic; cool under pressure * Excellent communicator (written/spoken/presentation) * Demonstrated ability to plan and think strategically while also willing to roll-up sleeves and get things done * High integrity and ability to be trusted with confidential & valuable company information * 5+ years experience in manufacturing / custom fabrication environment. * Familiarity with 5S and Lean implementation * A commitment to excellence * Strong organizational skills and work ethic

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