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Patient Care Coordinator

3 months ago


Winter Garden, United States AEG Vision Full time

Location: 1155 Winter Garden Vineland Rd Suite 102, Winter Garden, Florida 34787 Practice Name: Macali Eye Clinic About the Job: Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed. Responsibilities: Acknowledge and greets patients, customers, and vendors as they walk into the practice, in a friendly and welcoming manner Answers and responds to telephone inquiries in a professional and timely manner Schedules appointments Gathers patients and insurance information Verifies and enters patient demographics into EMR ensuring all fields are complete Verifies vision and medical insurance information and enters into EMR Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete Prepares insurance claims and runs reports to ensure all charges are billed and filed Prints and prepares forms for patients' visits Collects and documents all charges, co-pays, and payments into EMR Allocates balances to insurance as needed Always maintains a clean workspace Practices economy in the use of time, equipment, and supplies Performs other duties as needed and as assigned by manager Requirements: High school diploma or equivalent Basic computer literacy Strong organizational skills and attention to detail Strong communication skills (verbal and written) Must be able to maintain patient and practice confidentiality Benefits: 401(k) with Match Medical/Dental/Life/STD/LTD Vision Service Plan Employee Vision Discount Program HSA/FSA PTO Paid Holidays *Benefits applicable to full-time employees only. Physical Demands: This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office. Employment Type: Part-time Travel Requirements: Negligible Work Location: On-Site #J-18808-Ljbffr