Clinical Quality Outcomes Coordinator

2 months ago


Winter Garden, Florida, United States Community Health Centers Full time
Job Summary

We are seeking a highly motivated and detail-oriented Clinical Quality Outcomes Coordinator to join our team at Community Health Centers. As a key member of our healthcare team, you will play a vital role in improving health outcomes for our patients by coordinating care and enhancing communication and continuity of care.

Key Responsibilities
  • Coordinate Care: Work with healthcare team members to coordinate services for patients, ensuring seamless transitions and optimal care outcomes.
  • Identify and Address Gaps in Care: Follow up on assigned patients to identify gaps in care and assist with clinical quality initiatives to improve patient outcomes.
  • Communicate Effectively: Participate in patient care coordination, pre-visit planning, one-on-one communication, and documentation of services accessed and/or health care related concerns/needs.
  • Monitor Health Care Gaps: Work with the care team and providers to identify and actively close care gaps during patient visits.
  • Advocate for Patient Needs: Act as an advocate for individual care needs by identifying and communicating opportunities for care interventions, including identifying and addressing gaps in care as reported by Managed Care Companies.
  • Follow Up on Patient Outcomes: Follow up with patients on hospitalizations, emergency or urgent visits, institutional facility admissions and re-admissions to identify issues and schedule follow-up appointments with PCP to improve patient outcomes.
  • Establish and Maintain Professional Relationships: Establish and maintain professional working relations with referral sources, community resources, and care providers.
  • Participate in Data Collection: Participate in data collection related to the delivery of services and patient level outcomes.
  • Participate in Team Meetings: Participate in team meetings to communicate and address patient care and operational requirements.
Requirements
  • Education: High School Diploma or equivalent and Certified Nursing Assistant program approved by the Florida Board of Nursing.
  • Experience: Minimum of 1-year experience working as a Certified Nursing Assistant.
  • Certification/Licensure: Certified Nursing Assistant license with the State of Florida and Current Basic Life Support (BLS) certification required or must be completed within 30-days of hire.
  • Special Skills: Maintains a professional relationship and positive attitude with co-workers, the public, patients, and the entire organization.


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