Sr. Project Manager

Overview Sr. Project Managers at ELLKAY are accountable for driving the successful delivery of complex, cross-functional projects across the ELLKAY product suite, ensuring high-quality outcomes that support healthcare clients evolving needs. This role combines hands-on project leadership with people development and process improvement. In addition to directly managing high-priority client implementations, Sr. PMs serve as mentors and escalation points for other project managers, helping to continuously elevate the performance and impact of the broader delivery team. Responsibilities Oversee the successful implementation of ELLKAYs solutions in the ELLKAY product suite. Oversee full lifecycle implementation of complex healthcare data, interoperability, or migration projects, including planning, execution, and deployment across multiple ELLKAY product lines. Lead high-impact client engagements that require advanced technical knowledge, cross-department coordination, and strategic stakeholder alignment. Own project planning and execution: create detailed project plans, manage resource allocation, track milestones, and ensure on-time, in-scope delivery. Serve as the primary point of contact for project communications and status updates with internal and external stakeholders, including executive sponsors. Manage and resolve risks, issues, scope changes, and interdependencies across technology, business, and client functions. Define and enforce success criteria across projects; ensure high client satisfaction and alignment with contractual deliverables. Qualifications Experience in client-facing roles with a service-oriented mindset and high standards for customer experience. Proven ability to manage and deliver complex, cross-functional projects in a fast-paced, client-facing environment. Strong leadership capabilities with experience coaching and mentoring project managers or junior team members. Advanced organizational skills with exceptional attention to detail, follow-through, and ability to manage multiple priorities. Excellent verbal and written communication skills; able to communicate effectively across technical and non-technical audiences, including executives. Strategic problem solver with strong critical thinking, issue resolution, and decision-making skills. Confident and collaborative team player who thrives in a matrixed, cross-functional environment. Experience serving as a primary point of contact for high-stakes clients and navigating sensitive escalations with poise and professionalism. Demonstrated success building trusted client relationships and aligning project delivery with broader business goals. Proactive mindset with the ability to identify process improvement opportunities and drive change within a growing organization. Strong understanding of EMR systems (e.g., Epic, Cerner, Meditech), ancillary systems, or other clinical data platforms. Proficiency with healthcare data exchange standards and formats (e.g., HL7, FHIR, CCD, APIs, CSV, XML). Familiarity with interoperability workflows and integration patterns between healthcare systems. Working knowledge of networking protocols and data transmission methods (e.g., SFTP, VPN, TCP/IP). Comfortable leading technical conversations and collaborating with engineering, QA, and product teams. Education/Training/Experience Bachelors degree in healthcare, technology, business, or related field (or equivalent experience). 5+ years of project management experience, with 2+ years in a senior-level or lead role. Experience delivering implementations within healthcare IT or health data environments required. Demonstrated success leading projects across multiple departments or product lines simultaneously. PMP or other project management certification strongly preferred. Proficiency with project management and collaboration tools (e.g., MS Office Suite, Asana, Vision, Jira, Confluence). Benefits ELLKAY offers a comprehensive and competitive benefit package that starts day one: Medical, Dental, and Vision benefits Employer-paid Life and LTD 401k w/ matching once eligibility is met Work/life balance Paid Volunteer Program Flexible working hours Unlimited PTO Remote work options Employee Discounts Parental Leave Additional Information ELLKAY is a hybrid workplace with flexibility for in-office and remote work. We consider remote options for candidates whose skills and experience strongly align with the role, especially when not located within 40 miles of an office. For more information, visit www.ELLKAY.com. ELLKAY LLC is a Smoke-Free Workplace. ELLKAY, LLC provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type. EEO/Legal ELLKAY LLC is an Equal Employment Opportunity employer. We prohibit discrimination and harassment of any type in relation to race, color, religion, national origin, sex, age, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. #J-18808-Ljbffr