Front Desk Receptionist
2 weeks ago
Schedule: Monday - Friday (8 am - 4:30 pm)
As Mount Sinai grows, so does our legacy in high-quality health care.
Since 1949, Mount Sinai Medical Center has remained committed to providing access to its diverse community. In delivering an unmatched level of clinical expertise, our medical center is committed to recruiting and training top healthcare workers from across the country. We offer the latest in advanced medicine, technology, and comfort in 12 facilities across Miami-Dade (including our 674-bed main campus facility) and Monroe Counties, with 38 medical services, including cancer care, 24/7 emergency care, orthopedics, cardiovascular care, and more. Mount Sinai takes pride in being South Florida's largest private independent not-for-profit hospital, dedicated to continuing the training of the next generation of medical pioneers.
Culture of Caring: The Sinai Way
Our hardworking, tight-knit community of more than 4,000 dedicated employees fosters an environment of care and compassion. Each member plays a vital role in our collective mission to deliver excellent healthcare through innovation, education, and research. At Mount Sinai, we take pride in our achievements, aiming to be a beacon of quality healthcare in South Florida. We welcome all healthcare professionals to join our thriving community and contribute to our pursuit for clinical excellence.
Position Responsibilities:
- Receives patients, guests, staff promptly and courteously upon arrival in the department.
- Notifies appropriate department personnel of scheduled patients' arrival and appointments to ensure efficient patient throughput.
- Accurately generates/processes all departmental requisitions in a timely fashion.
- Coordinates requests for film/report records for the Film Library, as requested by the patient, and obtains appropriate identification and HIPAA approved release form.
- Demonstrates knowledge and proper use of the RMS Scheduling Program.
- Generates schedules daily for areas of responsibility.
- Demonstrates knowledge and proper use of the HBOC Star Radiology System, and is able generate, revise and cancel requisitions
- Cross trains in other areas of department in order to provide coverage when staffing limitations occur
- Is able to adapt to changing work assignments and adjusts pace to accept additional responsibilities, as needed.
- Coordinates hours and time off with co-workers and manager in order to provide continuous and effective coverage.
- Attends staff meetings as requested by manager or director.
- On a daily basis, both in person and on the phone, consistently demonstrates patient confidentiality as required by MSMC policy.
- Work space is clean and neat, and maintains adequate supplies as needed.
- High School Diploma or equivalent education
- At least one year clinical experience; must have working knowledge of various computers operations; excellent telephone, communication and customer service skills.
We believe in the physical and mental well-being of our employees and are committed to offering comprehensive benefits that fit their personal needs. Our robust employee benefits package includes:
- Health benefits
- Life insurance
- Long-term disability coverage
- Healthcare spending accounts
- Retirement plan
- Paid time off
- Pet Insurance
- Tuition reimbursement
- Employee assistance program
- Wellness program
- On-site housing for select positions and more
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