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Customer Service Representative
1 week ago
TRC Talent Solutions is hiring a Customer Service Representative for a manufacturing client This is an on-site position with competitive pay
Responsibilities:
- Serves as a support to customers
- Coordinate responses to customer questions from stakeholders to ensure customer's expectations are met
- Prepare reports, as necessary, to management regarding regional activities and individual customer concerns
- Work with departments to accommodate customer visits scheduling and facilitating meetings
- Manage customer satisfaction and encourage resolution
Qualifications:
- 3 years work experience with sales, customer support, or account management
- Strong MS Office skills
- Experience with customer/billing set-up
- Experience with sales order and processing
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