Customer Service Representative

1 week ago


Santa Clarita, United States TRC Talent Solutions Full time

TRC Talent Solutions is hiring a Customer Service Representative for a manufacturing client This is an on-site position with competitive pay

Responsibilities:

  • Serves as a support to customers
  • Coordinate responses to customer questions from stakeholders to ensure customer's expectations are met
  • Prepare reports, as necessary, to management regarding regional activities and individual customer concerns
  • Work with departments to accommodate customer visits scheduling and facilitating meetings
  • Manage customer satisfaction and encourage resolution

Qualifications:

  • 3 years work experience with sales, customer support, or account management
  • Strong MS Office skills
  • Experience with customer/billing set-up
  • Experience with sales order and processing


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