Center Care Team

1 month ago


Kansas City, United States ArchWell Health Full time

9840 W 87th Street, Overland Park, KS 66212

ArchWellHealth is a new, innovative healthcare provider devoted to improving the lives of our senior members. We deliver best-in-class care at comfortable, accessible neighborhood clinics where seniors can feel at home and become part of a vibrant, wellness-focused community. Our members experience greater continuity of care, as well as the comfort of knowing they will be treated with respect by people who genuinely care about them, their families, and their communities.

Job Summary:

The Care Navigator plays a crucial role in providing a positive, welcoming experience for our members and their families. This individual will serve as a guide for the member from the moment they arrive to the moment they leave our centers, ensuring every member has a positive experience and has their care needs met. The ideal candidate will have a strong customer-service orientation, be passionate about senior care, and never hesitate to go the extra mile to ensure a positive member experience.

Duties/Responsibilities:

  • Welcome members upon arrival and help them feel safe and at home, navigating them through a seamless and clear check-in process
  • Update member information in the electronic medical records system
  • Schedule appointments and coordinate referrals for a multi-disciplinary care team
  • Assist members with filling out paperwork through electronic kiosks, as needed
  • Request medical records and upload documentation to electronic medical records system
  • Field questions from prospective and established members, as well as their adult children
  • Manage phone line by answering incoming calls, taking detailed messages, and conveying pertinent details to the right individual
  • Assist with center events, as needed
Required Skills/Abilities:
  • Excellent customer service skills, with a positive and welcoming demeanor
  • Passion for providing a quality experience for our senior members
  • Ability to work effectively with diverse populations including staff, providers, members, family members, insurance carriers, vendors, and the public
  • Working knowledge of medical terminology, insurance, and/or electronic medical record systems
  • High level of organization and attention to detail
  • Strong written and verbal communication skills
  • Proficient PC skills, including Microsoft Office Suite
  • Ability to maintain professionalism and flexibility in a changing work environment
  • Fluency in Spanish, or other languages spoken by our people in the communities we serve (where necessary)
Education and Experience:
  • Associates degree preferred, or equivalent experience
  • Minimum of one year of work experience in a clinical setting, or similar
  • Experience working with EMR systems a plus
ArchWellHealth is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected classification.

Other details
  • Job Family Center Care Team
  • Pay Type Hourly
  • Travel Required No
  • Telecommute % 0
  • Required Education High School


Apply Now
  • Center Care Team

    5 days ago


    Kansas City, United States ArchWell Health Full time

    Center Care Team - Care Navigator Kansas City, MO, USA Req #12185 Wednesday, November 6, 2024 Work Location: 11605 East 23rd Street South, Independence, MO 64050 ArchWellHealth is a new, innovative healthcare provider devoted to improving the lives of our senior members. We deliver best-in-class care at comfortable, accessible...

  • Center Care Team

    1 month ago


    Kansas City, United States ArchWell Health Full time

    Center Care Team - Care Navigator Kansas City, MO, USA Req #12009 Thursday, September 26, 2024 Work Location: 11605 East 23rd Street South, Independence, MO 64050 ArchWellHealth is a new, innovative healthcare provider devoted to improving the lives of our senior members. We deliver best-in-class care at comfortable, accessible...

  • Center Care Team

    1 month ago


    Kansas City, United States ArchWell Health Full time

    Work Location: 11605 East 23rd Street South, Independence, MO 64050 ArchWellHealth is a new, innovative healthcare provider devoted to improving the lives of our senior members. We deliver best-in-class care at comfortable, accessible neighborhood clinics where seniors can feel at home and become part of a vibrant, wellness-focused community. Our members...


  • Kansas City, Missouri, United States KC CARE Health Center Full time

    Job Title: Contact Center RepresentativeAt KC CARE Health Center, we are seeking a highly skilled and compassionate Contact Center Representative to join our team. As a key member of our healthcare team, you will be responsible for providing exceptional customer service to our patients and families.Key Responsibilities:Schedule patient appointments and...


  • Kansas City, Kansas, United States ArchWell Health Full time

    About the Role:The Care Navigator plays a vital role in providing a positive and welcoming experience for our members and their families. This individual will serve as a guide for the member from the moment they arrive to the moment they leave our centers, ensuring every member has a positive experience and has their care needs met.Key...


  • Kansas City, Missouri, United States KC CARE Health Center Full time

    Job SummaryWe are seeking a highly skilled and compassionate Contact Center Representative to join our team at KC CARE Health Center. As a Contact Center Representative, you will be the first point of contact for patients and families, providing exceptional service and support in a fast-paced and dynamic environment.Key ResponsibilitiesSchedule patient...


  • Kansas City, Missouri, United States KC CARE Health Center Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Contact Center Representative to join our team at KC CARE Health Center. As a Contact Center Representative, you will be responsible for providing exceptional customer service to patients and families, answering and directing calls, and performing various administrative tasks.Key...


  • Kansas City, Missouri, United States Learning Care Group Full time

    Lead the Way in Early Childhood EducationThis is a unique opportunity to make a meaningful impact in the lives of children and their families. As a Child Care Director, you will be responsible for leading a team of dedicated professionals who share your passion for early childhood education.Key Responsibilities:Leadership: Manage and develop a team of...

  • Center Care Team

    1 month ago


    Kansas City, United States ArchWell Health Full time

    Center Care Team - Medical AssistantKansas City, MO, USA Req #11981Thursday, September 12, 2024Work Location: 11605 East 23rd Street South, Independence, MO 64050 Job Summary: Core to the ArchWell Health approach is to have a robust clinical care team focused on the needs of our members. Care teams are responsible for delivering excellent and compassionate...


  • Kansas City, United States KC CARE Health Center Full time

    DescriptionPOSITION SUMMARY The Contact Center Representative answers and fields various types of calls while being familiar with the different KC CARE departments. Responsibilities include scheduling patient appointments, data entry, knowledge of provider schedules, transferring calls to the appropriate party, and other assigned daily tasks. KC CARE CULTURE...


  • Kansas City, MO, United States Research Medical Center Full time

    Do you want to join an organization that invests in you as a(an) Registered Nurse RN Nephrology Transplant? At Research Medical Center, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years. Research Medical Center, offers a total rewards package that supports the...

  • Nursing Team Leader

    2 weeks ago


    Kansas City, Kansas, United States Ozarks Medical Center Full time

    Job SummaryAs a Nursing Team Leader at Ozarks Medical Center, you will be responsible for assessing and planning direct patient care, providing leadership within the nursing team, and ensuring adherence to all standards of nursing care.Key ResponsibilitiesAssess and plan for direct patient careProvide leadership within the nursing teamEnsure adherence to all...

  • Medical Assistant

    3 weeks ago


    Kansas City, Missouri, United States KC CARE Health Center Full time

    Job SummaryWe are seeking a highly skilled and compassionate Medical Assistant to join our team at KC CARE Health Center. As a Medical Assistant, you will play a vital role in providing exceptional patient care and supporting our healthcare team in a fast-paced clinical environment.Key ResponsibilitiesAssist healthcare providers with patient exams,...

  • Center Care Team

    5 days ago


    Kansas City, MO, United States ArchWell Health Full time

    Center Care Team - Care Coordinator Kansas City, MO, USA Req #12184 Wednesday, November 6, 2024 Work Location: 11605 East 23rd Street South, Independence, MO 64050 ArchWellHealth is a new, innovative healthcare provider devoted to improving the lives of our senior members. We deliver best-in-class care at comfortable, accessible...


  • Cañon City, United States Progressive Care Center Full time

    h3Job Description/h3pProgressive Care Center is seeking a skilled Certified Nursing Assistant to join our team./ppWe offer a flexible schedule and a competitive pay range of $17.50 - $22.00./ppAs a CNA, you will have the opportunity to positively impact our residents every day, providing routine patient care and contributing to the overall patient plan of...


  • Kansas City, Missouri, United States Team Car Care Dba Jiffy Lube Full time

    Job SummaryWe are seeking a skilled Crew Chief to join our team at Team Car Care Dba Jiffy Lube. As a Crew Chief, you will play a key role in leading our team in providing top-notch service to our customers. You will work closely with the General Manager to guide the crew, ensure smooth operations, and drive sales growth.ResponsibilitiesLead a team of...

  • Nurse Care Coordinator

    2 months ago


    Kansas City, United States KC CARE Health Center Full time

    DescriptionPOSITION SUMMARY The Nurse Care Coordinator at KC CARE is responsible for managing and coordinating patient care services to ensure high-quality, comprehensive healthcare delivery. The Nurse Care Coordinator works closely with patients, families, and the healthcare team to develop and implement care plans that address the unique needs of the...

  • Nurse Care Coordinator

    2 months ago


    Kansas City, United States KC CARE Health Center Full time

    DescriptionPOSITION SUMMARY The Nurse Care Coordinator at KC CARE is responsible for managing and coordinating patient care services to ensure high-quality, comprehensive healthcare delivery. The Nurse Care Coordinator works closely with patients, families, and the healthcare team to develop and implement care plans that address the unique needs of the...


  • Kansas City, Missouri, United States Truman Medical Centers Full time

    About Truman Medical CentersTruman Medical Centers is a 547-bed, not-for-profit health system that delivers high-quality medical care with compassion, empathy, and unparalleled dedication to service. As an academic medical center, we serve as the primary teaching institution for the UMKC Schools of Medicine, Nursing, Dentistry, and Pharmacy.Job SummaryWe are...

  • Senior Staff RN

    2 weeks ago


    Kansas City, Missouri, United States Research Medical Center Full time

    Unlock Your Potential at Research Medical CenterAre you passionate about delivering patient-centered care? We are seeking a dedicated Registered Nurse RN to join our Acute Rehab team at Research Medical Center. As a member of our team, you will have the opportunity to work closely with a core group of RNs and PCTs who are dedicated to improving human life...