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Patient Service Representative

3 months ago


Walnut Creek, United States Penn Foster Inc Full time

We invite you to join our NorCal Imaging Walnut Creek Scheduling Call Center team as a Patient Services Representative. This is a full-time opportunity has a Monday - Friday 8:30 am - 5:00PM schedule and is located at our high volume practice in Walnut Creek, CA.

As a Patient Services Representative you will: Answer phones and guide patients through this sometimes difficult process by kindly talking them through the steps and answering their questions and concerns. Schedule patients for exams, and input/update patient information in our medical system. Perform insurance verifications and authorizations. Review faxed referral and authorization documents. Cross-train and help in other departments as needed. Participate in various projects and/or meetings, and complete other tasks as assigned by management. We offer career advancement opportunities & benefits including : medical / dental / vision coverage, paid time off, paid holidays, a pre-tax matching 401k plan, a pre-tax flexible spending plan, education reimbursement, free life insurance, inter-company transfer opportunities, and a host of other perks Requirements:

We're looking for dependable and professional candidates with a High School Diploma, basic computer skills, the ability to multi-task, excellent customer service skills, and great communication skills Medical terminology knowledge and recent medical/radiology office work experience is preferred. Pay Range: $18.00 - $28.00 / hour #psrnorcal

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