Monitoring & Observability Engineer

3 weeks ago

Framingham, United States CareerBuilder Full time

Monitoring & Observability Engineer
Work Model: Hybrid, Framingham, MA
Staples is business to business. Youre what binds us together.
Our digital solutions team is more than a traditional IT organization. We are a team of passionate, collaborative, agile, inventive, customer-centric, results-oriented problem solvers. We are intellectually curious, love advancements in technology and seek to adapt technologies to drive Staples forward. We anticipate the needs of our customers and business partners and deliver reliable, customer-centric technology services.
What youll be doing:
As part of the Enterprise Tools Engineering team at Staples, youll bring your subject matter expertise to bear by innovating, integrating, and automating to improve efficiency and productivity with the New Relic One platform. You will also partner closely with multiple cross-functional domain teams including Development, Performance Engineering, and Site Reliability Engineering to deliver integration, performance metrics, and observability across the enterprise.
Youll seek continuous improvement by applying best practices and making recommendations to leadership on opportunities to leverage New Relic to solve complex business problems and improve the availability, performance, and overall digital experience of our B2B and B2C platforms. You will help administer our New Relic instance and help develop our roadmap while meeting specific business needs.
What you bring to the table:
Showcase experience in observability best practices working with New Relic or similar tools (Dynatrace, DataDog, AppDynamics, or other similar APM suites), delivering solutions across all environments, and integrating platforms and applications with monitoring and APM tools.
Demonstrate strong customer focus with excellent organizational and communication skills.
Execute strong cross-functional collaboration and leadership.
Adapt and innovate to ensure the success of both Staples and the Enterprise Tools Engineering team.
Constantly challenge yourself by actively seeking new ways to grow using both formal and informal development channels.
Foster an inclusive environment by welcoming diversity.
Knowledge of CI/CD tools such as Puppet, Jenkins, Terraform, Ansible
Knowledge of data visualization and dashboards
Whats needed- Basic Qualifications:
1+ year of experience with Linux, UNIX, and Windows operating systems
1+ year of experience with monitoring and observability solutions (examples: performance monitoring, infrastructure monitoring, network monitoring)
1+ year of experience with SQL
1+ year of experience with one or more programming/scripting languages (Examples: Python, JavaScript, Java, PHP, PowerShell, BASH/Shell)
Whats needed- Preferred Qualifications:
CI/CD tools such as Puppet, Jenkins, Ansible, Terraform
Log monitoring experience
Public Cloud experience (Azure, GCP, or AWS)
Agile/Scrum methodology
We Offer:
Inclusive culture with associate-led Business Resource Groups
Flexible PTO (22 days) and Holiday Schedule
Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more

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