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Solutions Engineer

3 months ago

New York, United States Tik Tok Full time
Responsibilities

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

We believe the services and community we've built can not only transform how people are inspired on the platform, but also transform how businesses from different industries, big or small, capture growth opportunities in this new era. TikTok is building out our Solutions Engineering team to help our external clients and partners to thrive on this journey. As a Solutions Engineer, you will not only have the opportunity to identify and solve challenges by architecting and building solutions but, more importantly, prioritize client success and work cross-functionally to help them reach their business objectives.

Responsibilities
- Develop and maintain relationships with key strategic partners and agencies; build trust through your deep technical expertise of their platforms and customer needs.
- Collaborate cross-functionally with Partnerships and/or Agency Leads and Product teams to develop, manage and grow partner relationships with a focus on technical aspects (i.e. technical presentations, trainings, consultations, integration guides, and best practices).
- Be an expert on TikTok's API capabilities and partner offerings from technical lens. Advocate for API improvements and influence product roadmap with internal product teams to solve business challenges.
- Build and ship new products as well as end-to-end integrations in collaboration with Ads product engineering teams.
- Maintain subject matter expertise on marketing technology and API trends.

Qualifications

Minimum Qualifications:
- Bachelor's degree or above, majoring in Computer Science or related fields.
- 3+ years of experience shipping production quality code
- Familiar with one or more general purpose programming languages including but not limited to: Python, Go, Java, C/C++.
- Ability to effectively communicate technical concepts to non-technical audiences.
- Ability to collaborate with various sized stakeholder groups internally and externally.
- Demonstrated knowledge of API and backend systems design.

Preferred Requirement:
- Experience in advertising technology working with large volume data analytics.
- Solutions-oriented with strong problem-solving and development experience

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at [redacted]