Director, Technical Infrastructure

2 weeks ago


Pewaukee, United States Clean Harbors Full time

Director of IT Field Services Under the direction of the Senior Vice President of Information Technology, the Director of IT Field Services will play a pivotal role in ensuring the delivery of IT services to critical Clean Harbors remote locations including all incinerators and re-refineries across North American. You will lead and inspire a team of senior and junior field service technicians and be responsible for managing all aspects of field service IT requests and operations.

In addition, the Director IT Field Services will provide direction, guidance, and support to ensure optimal performance and achievement of department goals, while fostering a culture of accountability, professionalism, and continuous improvement with the team. The Director IT Field Services position will be key in overseeing the scheduling and coordination of field service activities including installations, moves, repairs, and maintenance, to ensure timely and efficient service delivery.

The Director IT Field Services will work closely with Branch Managers across North America to ensure IT services are provided as needed and within established service level agreements. Additionally, this role involves occasional travel, approximately 25% of the time, to various locations in the US and Canada.

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