ERP Technical Services Manager

3 weeks ago

Norfolk, United States HonorVet Technologies Full time
Position: ERP Technical Services Manager
Department: Technology
Reports To: Director of ERP Services
Location - Virginia (Norfolk/Hampton)

Job Summary:
  • Our innovative and growing company is seeking to hire experienced candidates for the position of ERP Technical Services Manager. We look forward to viewing your resume.
  • The client is looking to hire an ERP Technical Services manager that can deliver value to the agency utilizing Microsoft Dynamics 365 Finance and Operations software system to manage its agency finances.
  • Responsible for the management of technical support activities for all Financials software technical services. To include managing planning, design, development, and upgrades to application, associated subsystems and required interfaces. Must manage outstanding task lists and ensure issues are resolved professionally and expeditiously.

Essential Job Functions:
(Duties listed are not intended to be all inclusive nor to limit duties that might reasonably be assigned.)
•Participates in developing and monitoring department goals, objectives, and systems.
•Identify and resolve IT and technical issues relative to financial system.
•Hold regular progress meetings with departmental management to ensure software is providing information the agency requires.
•Develop and manage the tactical plan for implementation of updates, fixes, and enhancements to include development of timelines and documentation regarding the implementation process.
•Work closely with all client's Departments to ensure customer needs are met.
•Research product development options and aids in analysis for product direction.
•Supervises critical path activities to troubleshoot or escalate appropriately
•ssist in aligning IT with business requirements
•Works with application analysts in support of Day-to-day operations for ERP applications.
•nalyze requested system changes to ensure intended impact and prioritize implementation appropriately.
•Serve as technical resource to assist in continued growth and utilization of the software system.
•Identify customer needs and understand the difference between functional and technical support.
•Coordinate with the Database Services, Information Technology and Technology Project teams to quickly resolve issues.
•Responsible for the management, productivity and quality of service and work of direct reports.
•Manage records created and received in compliance with the clients's Records Management Policy and Procedures.
•Responsible for maintaining a general awareness of clients EMS. Responsible for handling all related job responsibilities in accordance with the following: client's Environmental Policy, relevant EMS Standard Operating Procedures, and Emergency Management Plan.
•Prepare and/or coordinate with other departments any documentation required in support of the FTA triennial reviews, drug and alcohol audits, independent audits, state audits, EEO program audit, etc.
•Performs other duties as assigned.

Required Knowledge, Abilities and Skills essential to Job Functions:
•In depth working knowledge of Financials ERP software as it relates to technically supporting financial applications.
•Technical knowledge of ERP Applications.
•Must have the ability to quickly identify problems and implement solutions with minimal downtime
•Must have strong critical thinking skills, using logic and analysis to identify the strengths and weaknesses of different approaches.
•Strong interpersonal, organizational and communication skills are essential
•Strong people manager who can handle a varied workload and potential stressful situations
•ble to work with groups to build consensus
•Positive, flexible, pro-active approach to delivery
•ble to deal with uncertainty.
•Reliability and willingness to assume responsibility for achieving team goals.
•Strong customer service background. Detail oriented, with excellent verbal, written, interpersonal presentation and negotiation skills.
•Experience managing programs involving full life cycle deployment from conception to production managing and working with departments on all aspects of solution delivery.
•bility to motivate, inspire, counsel, and facilitate individuals and teams to take responsibility and accountability for the goals will be an added advantage.
•Implement and lead an effective business process change management process that pro-actively identifies business process changes and incorporates an appropriate impact analysis and approval for such changes across the project team
•Good interpersonal skills with experience interfacing effectively between business and IT teams.
•Ensuring regulatory compliance, at all times, by defining and ensuring adherence to established processes and maintaining updated documentation at all times.
•Strong quantitative, analytical and problem-solving skills.
•bility to effectively convey information and work well in structured and non-structured environments.
•bility to interface with end users and effectively understand and support their requirements.
•bility to handle multiple tasks simultaneously and meet multiple deadlines.
•bility to effectively multi-task and adapt to a rapidly changing environment.
•Excellent written and verbal communication skills with a strong customer focus.
•Proven experience using Microsoft Office Suite (Excel, Word, Projects, etc.).
•dhere to Project Management practices and business change control process

Required Software Knowledge and Skills essential to Job Functions:
Proficiency in using computer systems and the listed software applications associated with performance of assigned work is essential. Basic problem-solving skills associated with software applications used is expected. Software usage relevant to job duties will be evaluated.

Essential Software Applications:
Microsoft - Outlook, Word, Excel, and PowerPoint; Microsoft Dynamics Finance and Operations AX2012 or D365.

Safety Responsibility:
  • Perform all job duties and responsibilities in a safe manner to protect oneself, fellow employees, and the public from injury or harm. Ensure all employees and contractors are properly trained and understand all rules, safety policies, and procedures to perform their work functions safely.
  • Promote safety awareness by attending safety committee meetings and adhering to all safety procedures and policies.
  • Actively conduct workplace hazard analyses for all employees to maintain a safe work environment.
  • Encourage employee safety reporting program and communication of hazards to the Safety Department.
  • Responsible for the timely mitigation of all unacceptable and undesirable safety risks. Accountable for safety performance within their functional area and achieving the agency's safety goals.

Qualifications:

Training and/or Education:
Bachelor's Degree in Computer Science or a related field from an accredited college or university.

Required Experience:
5+ years' experience as Technical Manager or Lead in support of ERP Financials Software applications.

Preferred Experience -
Microsoft Dynamics Finance and Operations AX2012 or D365.

Licenses or Certificates:
•Virginia Driver's License
•PMP Certification preferred

Special Requirements:
This position is classified as essential personnel.

FLSA Status:
Exempt

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work requires high-speed operation of keyboard devices.

Unusual Demands:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work involves meeting multiple demands on a timely basis. Duties may require some seasonal overtime.

  • ERP Technical Services Manager

    9 hours ago

    Norfolk, United States Abacus Full time

    Job Description Position: ERP Technical Services Manager Department: Technology Reports To: Director of ERP Services Job Summary: Our innovative and growing company is seeking to hire experienced candidates for the position of ERP Technical Services Manager. We look forward to viewing your resume. Hampton Roads Transit is looking to hire an ERP Technical...

  • ERP Technical Services Manager

    7 days ago

    Norfolk, United States HonorVet Technologies Full time

    Position: ERP Technical Services Manager Department: Technology Reports To: Director of ERP Services Location - Virginia (Norfolk/Hampton) Job Summary: Our innovative and growing company is seeking to hire experienced candidates for the position of ERP Technical Services Manager. We look forward to viewing your resume. The client is looking to hire...

  • ERP Technical Services Manager

    7 days ago

    Norfolk, United States Abacus Full time

    Job Description Position: ERP Technical Services Manager Department: Technology Reports To: Director of ERP Services Job Summary: Our innovative and growing company is seeking to hire experienced candidates for the position of ERP Technical Services Manager. We look forward to viewing your resume. Hampton Roads Transit is looking to hire an ERP Technical...

  • ERP Technical Services Manager

    7 days ago

    Norfolk, United States DATASOFT TECHNOLOGIES Full time

    ERP Technical Services Manager Hampton, VA Long Term Contract - 1 year, plus 4 option years (5 years total) Internal Job ID - HRTL These positions are contingent upon contract award. This project is set to begin in March 2024 and the individual will be expected to work onsite with some remote flexibility. Overview: Looking to hire an ERP Technical...

  • ERP Technical Services Manager

    1 week ago

    Norfolk, United States DATASOFT TECHNOLOGIES Full time

    ERP Technical Services Manager Hampton, VA Long Term Contract - 1 year, plus 4 option years (5 years total) Internal Job ID - HRTL These positions are contingent upon contract award. This project is set to begin in March 2024 and the individual will be expected to work onsite with some remote flexibility. Overview: Looking to hire an...

  • Senior ERP Analyst

    5 days ago

    Norfolk, United States WWC Global Full time

    Job DescriptionJob DescriptionQuattro Consulting is currently seeking Senior ERP Analysts (SAP) to serve on a potential effort supporting the Navy.Responsibilities for this position may include (but are not limited to): Supporting business intelligence objectives by assisting in BI governance, facilitating efforts to leverage financial data warehouse...

  • ERP Financial Analyst Level III

    4 weeks ago

    Norfolk, United States VMR Strategic Solutions Full time

    Job DescriptionJob DescriptionJob Type: Full Time Location: Norfolk, Va. Clearance: Secret VMR Strategic Solutions is seeking a Navy- Enterprise Resource Planning (N-ERP) Financial Analyst Level III to support our client’s complex financial management initiative. The ERP Financial Analyst will customize and configure workflow to all the integration of...

  • Sr. Human Resources Management System

    3 weeks ago

    Norfolk, United States HonorVet Technologies Full time

    Position: Sr. Human Resources Management System (HRMS) Project Manager Department: Technology Reports To: Director of ERP Services Location: Virginia (Norfolk/Hampton)Job Summary: Our innovative and growing company is seeking to hire experienced candidates for the position of ERP Technical Services Manager. We look forward to viewing your resume. The client...

  • Technical Writer/Editor

    1 month ago

    Norfolk, United States BREVCO SERVICES Remote Work Freelance Full time

    Working Location: Norfolk, VA, USASecurity Clearance: NATO or National SecretLanguage:High proficiency level in English language  EXPERIENCE AND EDUCATION: Essential Qualifications/Experience:University degree (Bachelors)Minimum of five (5) years’ in the last 10 years demonstrable experience capturing complex technical requirements in coordination with...

  • CRM Manager

    2 days ago

    Norfolk, United States VP STUDENT ENROLLMENT, ENGAGEMENT & SERVICES Full time

    **Title**:CRM Manager **Agency**:VP STUDENT ENROLLMENT, ENGAGEMENT & SERVICES **Location**:Norfolk, VA **FLSA**: **Hiring Range**: **Full Time or Part Time**: Additional Detail **Minimum Qualifications**: - **_Master’s degree in a related field of study or a Bachelor’s degree and an equivalent combination of education and experience to a Master’s...

  • Senior Technical Account Manager

    2 days ago

    Norfolk, United States EDB Full time

    EDB Senior Technical Account Manager Boston , Massachusetts Apply Now Innovative, collaborative minds wanted. The world loves Postgres. We envision a world where organizations thrive by harnessing the full power of Postgres, the world’s fastest growing and most loved and used open source database. Our mission is to enable data teams everywhere to harness...

  • Systems Administrator

    3 days ago

    Norfolk, United States Dansources Technical Services Full time

    Job DescriptionJob Description Our Client is looking for a Sr Systems Administrator in the Norfolk, VA Area. • Requires BS and 4 – 8 years of prior relevant experience or Masters with 2 – 6 years of prior(relevant experience. Experience in lieu of degree may be accepted)• Working knowledge and experience with integrating VMWare ESXi Hypervisor...

  • Systems Administrator

    1 month ago

    Norfolk, United States Dansources Technical Services Full time

    Job DescriptionJob Description Our Client is looking for a Sr Systems Administrator in the Norfolk, VA Area. • Requires BS and 4 – 8 years of prior relevant experience or Masters with 2 – 6 years of prior(relevant experience. Experience in lieu of degree may be accepted)• Working knowledge and experience with integrating VMWare ESXi Hypervisor...

  • HRMS Functional Support Analyst

    1 month ago

    Norfolk, United States Abacus Full time

    Job Description Position: HRMS Functional Support Analyst Department: Technology Reports To: Director of ERP Services Job Summary: Our innovative and growing company is seeking to hire experienced candidates for the position of HRMS Functional Support Analyst. We look forward to viewing your resume. Hampton Roads Transit is looking to hire a HRMS Functional...

  • Senior Program Manager

    12 hours ago

    Norfolk, United States Solvere Technical Group Full time

    Job DescriptionJob DescriptionThe Program Manager shall institute and maintain an effective, efficient, and responsive management organization that shall provide administrative support for all tasks under this task order. Additionally, the Program Manager shall oversee all contracted personnel and subcontracted resources used in the performance of this...

  • Technical Project Manager

    2 days ago

    Norfolk, United States Elevance Health Full time

    Anticipated End Date: 2024-03-21 Position Title: Technical Project Manager Job Description: Technical Project Manager Location: This position will work a hybrid model (remote and in office 1 - 2 days per week). Ideal candidates will live within 50 miles of our Norfolk, VA, Indianapolis, IN or Wallingford, CT Pulse Point locations. The Technical Project...

  • HRMS Functional Support Analyst

    2 weeks ago

    Norfolk, United States HonorVet Technologies Full time

    Position: HRMS Functional Support Analyst Department: Technology Reports To: Director of ERP Services location - Virginia (Norfolk/Hampton) Job Summary: Our innovative and growing company is seeking to hire experienced candidates for the position of HRMS Functional Support Analyst. We look forward to viewing your resume. The client is looking to...

  • Warehouse Supervisor

    2 weeks ago

    Norfolk, United States Kelly Services, Inc. Full time

    #x 9; Direct and monitor warehouse operations to ensure timely availability and utilization of resources. Coordinate activities with commercial teams, drivers, and other stakeholders to facilitate smooth operations. Utilize ERP system (SAP) to proces Warehouse Supervisor, Warehouse, Supervisor, Operations, Transportation, Customer Service, Management,...

  • Customer Service Representative

    1 week ago

    Norfolk, United States Getem Services Full time

    Job DescriptionJob DescriptionCSR (Customer Service Representative) Long-Term/Ongoing Handle various incoming and outgoing phone calls from new and existing customers regarding a variety of requests (scheduling, billing, service concerns, and general questions). Demonstrate excellent communication skills as you interact with customers, with a...

  • Customer Service Representative

    16 hours ago

    Norfolk, United States Getem Services Full time

    Job DescriptionJob DescriptionCSR (Customer Service Representative) Long-Term/Ongoing Handle various incoming and outgoing phone calls from new and existing customers regarding a variety of requests (scheduling, billing, service concerns, and general questions).Demonstrate excellent communication skills as you interact with customers, with a problem-solving...