Patient Service Representative
2 weeks ago
** Patient Service Representative**
**Job Category****:** none **Requisition Number****:** APPOI004456 Showing 1 location **Job Details**
**Description**
Axia Women's Health is one of the largest independent women's health care groups in the United States, and is on a mission to create a more caring, more connected, and more progressive womens healthcare community. Comprised of nearly 400 providers and 150 care center locations across five states, Axia Womens Health is leading the way in womens health by offering a full spectrum of exceptional care in obstetrics, gynecology, fertility, maternal-fetal medicine, urogynecology, hormone therapy, weight management, and laboratory services. Our corporate headquarters are located in Oaks, Pennsylvania, and Voorhees, New Jersey. As our impressive growth continues across the MidAtlantic, we are currently recruiting an Appointment Scheduler to help us continue the tradition of providing quality OB/GYN care to patients at our location in East Brunswick, NJ*.*
Managing large volume of inbound and outbound calls in a timely manner. Ability to assist 100+ patients per day with scheduling appointments for 5+ providers for busy OBGYN practice.
Ability to understand all aspects of scheduling rules for practice and provider scheduling templates. Entering in provider templates. Position consists of all day computer use. Navigating through computer programs patient charts, triage and direct calls accordingly within guidelines, and learn practice specialty to effectively understand priority of appointments and patient needs.
Gathering patient information, handling insurance documentation. Creating patient charts, and data entry into multiple systems.
will be trained for cross coverage as needed for front desk area check in and check out as needed.
Identify and escalate issues to management.
**Full Time Benefits Summary**
* Full time benefit-eligibility beginning the first of the month after hire
* Immediate 401(k) matching contribution with no vesting period
* Generous PTO offering with additional time off for volunteering
* Choice of multiple medical insurance plans to best meet your needs as low as $15 per pay
* Access to Axia providers at little to no cost through Axias medical insurance
* Axia-paid life insurance, short term and long term disability
* Free counseling for colleagues and family members, including parents and parents-in-law
* Additional insurance options including dental, vision, supplemental life insurance, FSA, HSA, identity theft, long term care, pet insurance and more
**Qualifications**
**Skills**
**Behaviors**
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**Motivations**
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**Education**
**Experience**
**Licenses & Certifications**
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