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Customer Service Representative

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Boca Raton, United States TEKsystems Full time

Seeking a Remote Customer Service Representative to work with a well - known mortgage company remotely. This is a sales support role focusing on various customer campaigns on business need. Will be in a fast paced, high volume environment, mainly doing outbound calls in a scripted setting. Campaigns will vary and change from time to time. The Customer Service Rep handles customer service inquiries and problems. This candidate is making outbound calls through dialer on specific mortgage campaigns - upwards of 50 calls daily. In addition, they will receive inbound customer calls, identify needs and transfer to appropriate departments. Qualifications: -High School Diploma or GED required -1-2 years of outbound customer service or call center experience required -Outbound dialing experience is highly preferred (ability to handle rejection). -Mortgage, Banking, Financial industry experience preferred (not required) -Telemarketing, Collections, Timeshare, Cold calling phone sales preferred experience -Able to handle a fast paced environment and able to multi-task. APPLY NOW for immediate consideration. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.