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Customer service representative
1 month ago
Randstad is looking for professional and reliable Customer Service Representatives. We currently have several clients seeking CSRs within the North Broward to Palm Beach area. Positions range from contract assignments to temp to hire assignments. Pay ranges from $18-$20/hr. Flexibility with schedule is a must. All Customer Service Representatives (CSRs) must be comfortable with phones and data entry. If you have experience in dispatching, scheduling, benefits processing, data inputing, order entry - we want to meet you Apply today and send your resume to jennifer.torres@randstadusa.com
salary: $18 - $20 per hour
shift: First
work hours: 8 AM - 5 PM
education: High School
Responsibilities
- Responding to customer questions and concerns via phone, email, chat, or in person, providing accurate information about products, services, and policies.
- Addressing and resolving customer complaints and issues promptly and effectively, ensuring customer satisfaction and maintaining a positive company image.
- Assisting customers with placing orders, processing returns, exchanges, refunds, and other transactions accurately and efficiently.
- Keeping detailed and accurate records of customer interactions, transactions, and feedback in the company's database or CRM system.
- Offering technical support and troubleshooting assistance for product-related issues, guiding customers through solutions, and escalating complex problems to appropriate departments when necessary.
- working weekends
- Active Listening
- Telephone Etiquette
- Basic Computer Skills
- Typing Skills
- Customer support
- CUSTOMER ORDERS/SALES
- Follow-up
- Years of experience: 2 years
- Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.
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