Current jobs related to Front Desk Agent - Groton - Hampton Inn- Groton

  • Front Desk Representative

    2 weeks ago

    Groton, Connecticut, United States Hilton Garden Inn- Groton Full time

    Hotel Front Desk Agent Job DescriptionHilton Garden Inn Mystic/Groton is seeking a highly skilled and customer-focused Front Desk Agent to serve as the primary point of contact for our guests. As a key member of our hotel team, you will be responsible for managing all aspects of guest accommodation, ensuring a pleasant and memorable stay for our valued...

  • Front Desk Agent Hilton Garden Inn MysticGroton

    3 weeks ago

    Groton, United States Hilton Garden Inn- Groton Full time

    Hilton Garden Inn Mystic/Groton **** is hiring for a hotel Front Desk Agent to serve as our guests first point of contact and manage all aspects of their accommodation. Responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in...

  • Front Desk Agent

    3 weeks ago

    Groton, United States River Link Hotels Full time

    Hilton Garden Inn Mystic/Groton is hiring for a hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation. Responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the...

  • Front Desk Agent

    1 month ago

    Groton, United States Hilton Garden Inn- Groton Full time

    Job DescriptionJob DescriptionHilton Garden Inn Mystic/Groton is hiring for a hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer...

  • Front Desk Agent

    1 month ago

    Groton, United States River Link Hotels Full time

    Hilton Garden Inn Mystic/Grotonis hiring for a hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation. Responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the...

  • Front Desk Representative

    2 weeks ago

    Groton, Connecticut, United States River Link Hotels Full time

    Job Summary:River Link Hotels is seeking a highly skilled and customer-focused Front Desk Agent to serve as the primary point of contact for our guests. As a key member of our hotel team, you will be responsible for managing all aspects of guest accommodation, ensuring a pleasant and memorable stay for our valued customers.Key Responsibilities:Guest...

  • Overnight Front Desk Agent

    2 months ago

    Groton, United States River Link Hotels Full time

    We are hiring! We are looking for a reliable and detail-oriented Overnight Front Desk Agent to join our hospitality team. You will be primarily responsible for, but not limited to, ensuring accurate hotel accounting of guest transactions, billing and hotel revenue. Key Responsibilities: Guest Check-In/Check-Out: Assist guests with check-in and check-out...

  • Overnight Front Desk Agent

    2 months ago

    Groton, United States Hilton Garden Inn- Groton Full time

    Job DescriptionJob DescriptionWe are hiring! We are looking for a reliable and detail-oriented Overnight Front Desk Agent to join our hospitality team. You will be primarily responsible for, but not limited to, ensuring accurate hotel accounting of guest transactions, billing and hotel revenue. Key Responsibilities:Guest Check-In/Check-Out: Assist guests...

  • Customer Service Agent

    2 weeks ago

    Groton, Connecticut, United States Navy Exchange Full time

    Job Summary:As a Front Desk Associate with the Navy Exchange, you will serve as the first point of contact for guests at our Navy Gateway Inn and Suites and Navy Lodge properties. Your primary responsibility will be to handle all stages of guest stays, accommodating special requests as needed and resolving issues that may arise.You will be responsible for...

  • Guest Services Representative

    3 weeks ago

    Groton, Massachusetts, United States Hilton Garden Inn- Groton Full time

    Position OverviewHilton Garden Inn Mystic/Groton is seeking a dedicated Front Desk Agent to be the welcoming face for our guests and oversee their stay experience. This role involves a variety of tasks aimed at ensuring guest satisfaction, including managing reservations, providing essential information, and facilitating check-in and check-out processes.Key...

  • Guest Services Representative

    3 weeks ago

    Groton, Massachusetts, United States Hilton Garden Inn- Groton Full time

    Position OverviewHilton Garden Inn Mystic/Groton is seeking a dedicated Front Desk Agent to be the initial point of contact for our guests and oversee all facets of their stay. This role encompasses registering guests, managing bookings, and providing detailed information regarding accommodations, pricing, and amenities. If you possess a strong customer...

  • Guest Services Representative

    3 weeks ago

    Groton, Massachusetts, United States Hilton Garden Inn- Groton Full time

    Position OverviewHilton Garden Inn Mystic/Groton is seeking a dedicated Front Desk Agent to be the initial point of contact for our esteemed guests and oversee all facets of their stay. The role encompasses welcoming guests, managing bookings, and providing detailed information regarding accommodations, rates, and hotel amenities. If you possess a strong...

  • Night Auditor

    2 months ago

    Groton, United States Hilton Garden Inn- Groton Full time

    Job DescriptionJob DescriptionWe are hiring! The Hilton Garden Inn Mystic/Groton is looking for a reliable and detail-oriented Night Auditor to join our hospitality team. The Night Auditor is primarily responsible for, but not limited to, ensuring accurate hotel accounting of guest transactions, billing and hotel revenue. In addition, the Night Auditor is...

  • Guest Services Representative

    1 week ago

    Groton, Connecticut, United States Navy Exchange Full time

    Job Summary:As a Front Desk Associate with the Navy Exchange, you will serve as the first point of contact for guests at our Navy Gateway Inn and Suites and Navy Lodge properties. Your primary responsibility will be to handle all stages of guest stays, accommodating special requests as needed and resolving issues that may arise.You will be responsible for...

  • Guest Service Representative I

    7 days ago

    Groton, Connecticut, United States Navy Exchange Full time

    {"Job Title": "Guest Service Representative I", "Job Summary": "As a Guest Service Representative I, you will be the first point of contact for our guests at a Navy Gateway Inn and Suites and/or Navy Lodge property. You will handle all stages of a guest's stay, accommodating special requests as needed and resolving issues that may arise. Your...

  • Guest Service Representative II

    6 days ago

    Groton, Connecticut, United States Navy Exchange Full time

    Job Summary:We are seeking a highly skilled Guest Service Representative II to join our team at the Navy Exchange. As a key member of our front desk team, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service and ensuring a seamless stay experience.Key Responsibilities:Provide warm and...

  • Guest Service Ambassador

    1 week ago

    Groton, Connecticut, United States Mystic Marriott Hotel & Spa Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Guest Service Agent to join our team at Mystic Marriott Hotel & Spa. As a Guest Service Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a memorable experience for all who visit our hotel.Key ResponsibilitiesGuest...

  • Guest Service Representative II

    7 days ago

    Groton, Connecticut, United States Navy Exchange Full time

    Job Summary:Serve as the first point of contact for guests at a Navy Gateway Inn and Suites or Navy Lodge property, handling all stages of their stay, including special requests and resolving issues that may arise.Key Responsibilities:Provide exceptional customer service, demonstrating a welcoming manner and positive attitude.Operate the front desk, managing...

  • Guest Service Representative I

    5 days ago

    Groton, Connecticut, United States Navy Exchange Full time

    Job SummaryServe as the first point of contact with guests at a Navy Gateway Inn and Suites and/or Navy Lodge property, handling all stages of their stay, including special requests and resolving issues that may arise.Key ResponsibilitiesProvide exceptional customer service, demonstrating a welcoming manner and positive attitude, and effectively communicate...

  • At Your Service

    1 month ago

    Groton, United States Marriott Mystic Hotel & Spa Full time

    Overview Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator Front Office Manager or Sales Manager Your Focus Efficiently answer internal and external phone calls with warmth and...

Front Desk Agent

4 months ago

Groton, United States Hampton Inn- Groton Full time

The Hampton Inn Groton is hiring for a Front Desk Agent. This will be a full time position with typical shifts of 3pm-11pm. Must be proficient with computers and a fast paced environment. Must be able to Multi-task. 

Weekends and Holidays are required.

Hilton OnQ Experience Preferred.

We offer a fast paced, hotel environment with a very attractive employee travel plan.

Responsibilities

  • Perform all check-in and check-out tasks
  • Manage online and phone reservations
  • Inform customers about payment methods and verify their credit card data
  • Register guests collecting necessary information (like contact details and exact dates of their stay)
  • Welcome guests upon their arrival and assign rooms
  • Provide information about our hotel, available rooms, rates and amenities
  • Respond to clients’ complaints in a timely and professional manner
  • Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
  • Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
  • Upsell additional facilities and services, when appropriate
  • Maintain updated records of bookings and payments