Bilingual Pre-Services Specialist

4 months ago

Richmond, United States UHS Full time
Responsibilities

One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $14.3 billion in 2023. During the year, UHS was again recognized as one of the World's Most Admired Companies by Fortune; and listed in Forbes ranking of America's Largest Public Companies.

Headquartered in King of Prussia, PA, UHS has approximately 96,700 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom.

Atlantic Region CBO (uhs.com)

The Atlantic Region CBO is seeking a dynamic and talented Bilingual Pre-Services Specialist.

The Bilingual Pre-Services Specialist. is responsible for taking inbound calls, making outbound calls, timely and accurately scheduling and pre-registering patients in the SMS and Cerner systems.

The Bilingual Pre-Services Specialist. will also be responsible for attempting to collect co-pays and deductibles from patient at the time of pre-registration. This position is also responsible for interpreting managed care contracts; Medicare regulations; medical and anatomy terminology and applying the knowledge to the scheduling and registration process.

Key Responsibilities include:
  • Perform scheduling, pre-registration and if needed insurance verification within 24 hours of receipt of reservation/notification for both inpatient and outpatient services
  • Contact physician to resolve issues regarding prior authorization or referral forms
  • Research patient visit history to ensure compliance with the Medicare 72 hour rule and complete the Medicare Secondary payer questionnaire and ABN as applicable
  • Contact patient in a timely and courteous manner to confirm or obtain missing demographic information in Invision PDIX, quote/collect patient payment and instruct patient on where to present at time of appointment
  • Perform electronic eligibility confirmation utilizing HDX and calling insurances when necessary
  • Work with facility departments and internal departments of the CBO to investigate and resolve issues associated with patient or insurance company inquiries
  • Act as a liaison to the hospital departments in resolving issues and documenting accordingly
  • Implements and follows system downtime procedures when necessary
  • Other duties as assigned
Benefit Highlights
  • Challenging and rewarding work environment
  • Competitive Compensation & Generous Paid Time Off
  • Excellent Medical, Dental, Vision and Prescription Drug Plans
  • 401(K) with company match and discounted stock plan
  • SoFi Student Loan Refinancing Program
  • Career development opportunities within UHS and its 300+ Subsidiaries
  • More information is available on our Benefits Guest Website: benefits.uhsguest.com
Contact Information:
  • Nicole Baez
  • HR Coordinator/Recruiter
  • Nicole.baezRojas@uhsinc.com
Qualifications

Position Requirements:
  • High school diploma or equivalent
  • 1-3 years healthcare experience preferred
  • Strong Microsoft Office skills (Excel, Word, Outlook)
  • Customer focused both internally and externally, strong attention to detail, the ability to multi-task, strong 10 key data entry, and excellent written and oral communication skills are required.
  • Familiarity with pre-registration and 1-3 years healthcare business office experience preferred.
EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Avoid and Report Recruitment Scams

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc.

If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.

  • Bilingual Patient Scheduler

    2 days ago

    Richmond, California, United States UHS Full time

    We are looking for a highly motivated and detail-oriented Bilingual Pre-Services Specialist to join our team at the Atlantic Region CBO. As a key member of our operations team, you will be responsible for ensuring that patients receive high-quality care by efficiently managing their scheduling and registration needs.ResponsibilitiesSchedule and pre-register...

  • Pre-planning Services Relationship Manager

    6 days ago

    Richmond, Virginia, United States Service Corporation International Full time

    As a Re-engagement Planning Advisor at Service Corporation International, you will be responsible for actively setting appointments and engaging prospective clients with purchasing pre-planned funeral services and cemetery/mausoleum property. To achieve success in this role, you must be able to work independently and as part of a team, utilizing CRM software...

  • English/Spanish Bilingual Customer Support Specialist

    6 days ago

    Richmond, Virginia, United States Kelly Services Full time

    Kelly Services is a leading staffing agency that specializes in connecting talented individuals with top employers. We have an exciting opportunity for a Bilingual Call Center Interpreter to join our team.Key ResponsibilitiesThe successful candidate will be responsible for handling high-volume inbound calls, providing interpretation services to clients in...

  • Bilingual Instructional Support Specialist

    2 days ago

    Richmond, California, United States West Contra Costa USD - Richmond Full time

    The West Contra Costa USD in Richmond is seeking a highly motivated Bilingual Instructional Support Specialist to join our team. As an Instructional Aide, you will provide support to English Learner Students in a construction and welding classroom. The ideal candidate will have excellent communication skills and be able to work effectively with students,...

  • Human Resources Coordinator and Bilingual Support Specialist

    4 weeks ago

    Richmond Heights, Virginia, United States Direct Mail Solutions Full time

    About the RoleWe are looking for an experienced Human Resources Coordinator and Bilingual Support Specialist to join our team at Direct Mail Solutions. As a key member of our HR department, you will be responsible for providing exceptional customer service, both internally and externally.

  • Bilingual Customer Service Representative

    18 hours ago

    Richmond, United States Hinduja Global Solutions Full time

    A company is looking for a Bilingual (Spanish & English) Customer Service Representative. Key Responsibilities Communicate with customers through inbound and outbound calls and emails in both Spanish and English Identify customer needs through active listening and emotional intelligence Document customer interactions and provide timely, accurate...

  • Bilingual Leasing Specialist for Property Management

    9 hours ago

    Richmond, California, United States Apartment Community Full time

    The Apartment Community is currently looking for a Bilingual Leasing Specialist to join our Property Management Group. As a key member of our team, you will play a vital role in managing property leasing operations, adhering to Fair Housing regulations, and building strong relationships with prospective tenants.Essential Responsibilities:Prior leasing...

  • Bilingual Community Liaison

    4 weeks ago

    Richmond, California, United States Propio Language Services Full time

    Job Overview:We are seeking a highly skilled and motivated Bilingual Community Liaison to join our team at Propio Language Services. As a key member of our staff, you will be responsible for facilitating communication between individuals who speak different languages. Your expertise will enable us to deliver exceptional interpretation services to our...

  • Bilingual Customer Service Consultant

    4 weeks ago

    Richmond, Texas, United States AT&T Full time

    As a Bilingual Customer Service Consultant with AT&T, you will play a vital role in helping customers navigate their options on the sales floor. With a strong focus on customer satisfaction, you will use a consultative sales approach to guide customers through their choices. In addition to working with customers, you will also participate in events, fill...

  • Customer Service Receptionist with Bilingual Skills

    3 weeks ago

    Richmond, California, United States Texas Excavating Full time

    Key Responsibilities and QualificationsAs a bilingual receptionist at Texas Excavating, you will:Support the team with clerical tasks, including copying, printing, and laminating documentsAssist with travel arrangements and monitor office suppliesDistribute incoming mail and maintain a clean and organized workspaceRequirements:2+ years of experience in an...

  • HVAC Specialist

    4 weeks ago

    Richmond Hill, Georgia, United States Georgia Air Specialist Full time

    We are seeking a skilled HVAC Specialist to join our team at Georgia Air Specialist in Richmond Hill, GA. As an HVAC Specialist, you will be responsible for providing top-notch heating and cooling services to our customers.Estimated Salary: $18-$28 per hourJob Overview:The ideal candidate will have strong mechanical aptitude, excellent customer service...

  • Pre-Operative Nurse Specialist

    4 days ago

    Richmond, California, United States HCA Capital Division Full time

    About the Role:A Pre-Operative Registered Nurse at HCA Capital Division plays a critical role in ensuring the smooth operation of our surgical department. This position requires strong clinical skills, effective communication, and a focus on delivering exceptional patient care.Key Responsibilities:Assessing patients' medical history and physical condition to...

  • Bilingual Call Center Representative

    3 weeks ago

    Richmond, United States Progressive Full time $20 - $22

    Join Forbes’ 2024 Best Employer for Diversity!If you enjoy helping others and flourish in a fast-paced environment, then you might be a fit for Progressive’s bilingual call center team. You’ll be taking inbound calls from our Spanish-speaking customers which means successful candidates can multitask, have customer service experience, and can navigate...

  • Bilingual Call Center Representative

    3 weeks ago

    Richmond, United States Progressive Full time $20 - $22

    Join Forbes’ 2024 Best Employer for Diversity!If you enjoy helping others and flourish in a fast-paced environment, then you might be a fit for Progressive’s bilingual call center team. You’ll be taking inbound calls from our Spanish-speaking customers which means successful candidates can multitask, have customer service experience, and can navigate...

  • Mental Health Specialist

    3 weeks ago

    Richmond, Virginia, United States Life Enhancement Services LLC Full time

    Job Title: Mental Health SpecialistAbout Us: Life Enhancement Services LLC is a leading provider of mental health services. Our team is dedicated to delivering high-quality care to individuals in need.Job Summary: We are seeking a qualified Mental Health Specialist to join our team. The ideal candidate will have a strong background in mental health and be...

  • Service Delivery Specialist

    3 weeks ago

    Richmond, California, United States Michael & Son Services Full time

    About the RoleAs a Service Delivery Specialist at Michael & Son Services, you will be responsible for handling inbound customer service inquiries, maximizing sales opportunities, and striving to achieve goals using approved scripts, strategies, and technology. You will work collaboratively with our team to coordinate service appointments, remind previous...

  • Custom Home Pre-Construction Specialist

    2 weeks ago

    Richmond, California, United States Keel Custom Homes Full time

    About Keel Custom HomesWe are a leading custom homebuilder seeking a skilled Pre-Construction Manager/Director to lead our pre-construction efforts. As a detail-oriented and strategic professional, you will play a vital role in bringing our clients' dream homes to life with precision, efficiency, and excellence.

  • Pre-Litigation Paralegal/Legal Assistant

    4 weeks ago

    Richmond, United States Allen Allen Allen & Allen Full time

    Are you passionate about making a difference in people's lives while maintaining a healthy work-life balance? At Allen & Allen, we're not just a law firm; we're a family that champions our clients' rights and our employees' well-being. We're currently on the lookout for an experienced Pre-litigation Paralegal/Legal Assistant for our Richmond office's vibrant...

  • Pre-Litigation Paralegal/Legal Assistant

    4 days ago

    Richmond, United States Allen Allen Allen & Allen Full time

    Are you passionate about making a difference in people's lives while maintaining a healthy work-life balance? At Allen & Allen, we're not just a law firm; we're a family that champions our clients' rights and our employees' well-being. We're currently on the lookout for an experienced Pre-litigation Paralegal/Legal Assistant for our Richmond office's vibrant...

  • Bilingual Administrative Support Associate

    3 weeks ago

    Richmond, California, United States Texas Excavating Full time

    Job OverviewWe are seeking a skilled bilingual receptionist to provide exceptional customer service and administrative support at Texas Excavating.The ideal candidate will possess strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment.Estimated Salary: $45,000 - $60,000 per year.